Debt recovery Work, Jobs in London, Eng (with Salaries)

Investigations & Collections Officer
Dukes Bailiffs Limited —London
- From £28,900 a year
- Full-time
- Customer service
- No experience needed
- Driving
- Health & wellbeing programme
- Flexitime
Quick apply
Housing Income Officer - Multiple
L&Q —London
- £34,381 a year
- Full-time
- Hybrid work
- Customer service
- Travel
- Organisational skills
- Annual leave
- Employee assistance programme
14h
Collections Agent
Flatpay —London
- English
- Contracts
- IT
Quick apply
Assistant Manager
iQ Student Accomodation —London
- £31,000 - £32,000 a year
- Full-time
- Hospitality
- Annual leave
Debt Collection Agent
RSM UK —Brentwood
- Full-time
- Hybrid work
- Communication skills
Correspondence and Appeals Officer
Islington Council —Islington
- £34,434 - £36,363 a year
- Employee discount
8d
Collections Specialist
Tabeo —London
- Weekend availability
- Remote
- Financial services
- Communication skills
- Negotiation
- Annual leave
5d
Head of Enforcement
Hozah —Croydon
- From £50,000 a year
- Full-time
- Hybrid work
- Supervising experience
- In-person
- Work from home
Quick apply
13d
Rent Income Recovery Officer - FTA (Gr 5)
Civic Recruitment Limited —Sutton
- £22.84 an hour
- Temporary
- Hybrid work
- Customer service
- Microsoft Office
- Travel
Quick apply
15h
Income Customer Service Officer
Wandle Housing Association Limited. —London
- £39,167 a year
- Full-time
- Hybrid work
- Presentation skills
- Communication skills
13d
Collections Specialist
Updraft —London
- Full-time
- Hybrid work
- Financial services
- AI
- Communication skills
Quick apply
Debt Paralegal
SA Law —St Albans
- £25,000 - £28,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- English
- Microsoft Office
- Free parking
- Profit sharing
Quick apply
6d
Residential support executive, Tower Bridge
Cluttons —London
- Organisational skills
- Negotiation
- Office experience
- Employee assistance programme
- Employee discount
Quick apply
7d
Senior Housing Income Officer
L&Q —London
- £37,451 a year
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Negotiation
- Annual leave
- Employee assistance programme
14h
Administrative Coordinator
TOYNBEE HALL —London
- £26,936 a year
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
Quick apply
9d
Asset Experience Associate
NAA-Jones Lang LaSalle Resources —London
- Full-time
- Sales
- Maintenance
- In-person
Quick apply
Enforcement Agent
Bristow and Sutor Group —South East London
- £26,441 - £28,460 a year
- Full-time
- Annual leave
- Flexible schedule
Quick apply
Leasehold Income Officer
Hackney Borough Council —Hackney
- £42,912 - £44,235 a year
- Full-time
- Customer service
10h
Legal Compliance & Billing Operations Coordinator
Zaiwalla & Co —London
- £40,000 - £43,000 a year
- Hybrid work
- No degree
- Communication skills
Quick apply
14d
Asset Experience Associate
JLL —London
- Sales
- Maintenance
- Leadership

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debt recovery jobs near london, eng

Investigations & Collections Officer

Dukes Bailiffs Limited -
London

Quick apply

Job details

Permanent | Full-time
From £28,900 a year

Benefits

Health & wellbeing programme
Company car
Flexitime
Company pension
Company events
Employee discount
Referral programme
Sick pay

Qualifications

Driving Licence
Customer service
No experience needed
Driving
IT
Communication skills
Negotiation

Full job description

Overview

Dukes is an award-winning Enforcement company centrally located in Stone, Staffordshire. Our clients are largely local authorities for whom we collect unpaid council tax debt, business rates and more. We’re a family-run company with roughly 95 employees located across England and Wales.

As an Investigations & Collections Officer you will be responsible for supporting enforcement and recovery activity by conducting detailed in-person investigations into debtor circumstances and proactively managing collections through negotiation and support.

Due to the growth of the business, we are looking for a driven, proactive and hardworking Investigations & Collections Officer to join our team in London.

Salary: £28,900 basic salary with a lucrative monthly commission scheme, meaning your earnings are uncapped. (We pay fees on a pro-rata basis).

Location: London.

Contract: Permanent

Working Hours: 37.5 hours per week, flexible working arrangements between the hours of 6am and 9pm Monday to Saturday, working at least one late shift (working up to 9pm) per week.

Working a total of 37.5 hours per week.

Key Responsibilities

Key responsibilities will include:

Travelling to various addresses across your local area with the aim of engaging with debtors and investigating ability and/or propensity to pay
Identifying the financial circumstances of a debtor by capturing key income details. This may require assisting debtors to complete income and expenditure forms and questionnaires
Where possible, requesting payment in full (PIF) or agreeing an affordable repayment arrangement to help debtors resolve their debt
Identifying and assessing vulnerability and signposting to support services where required
Liaising with office-based colleagues regarding active cases
Where further assistance or progression of the case is required, liaising with Certificated Enforcement Agents who will be able to attend the property and take enforcement action, where necessary
Compiling short reports about your visit, along with completing any necessary paperwork
Overseeing payments received for cases allocated to you: handling cash payments, managing receipts and other required documentation
Gaining intelligence on an area demographic or debtor’s situation that we can report back to the Client to assist them with their own reporting and casework
Striving for continuous improvement and reporting to management about ways we can improve our offering or our operational efficiencies

You will be required to maintain strict client confidentiality and comply with Data Protection legislation and, where appropriate, the Freedom of Information Act.

You must always act within the law, including all relevant legislation and observe all Health & Safety requirements in carrying out enforcement.

At all times, you must abide by Dukes’ standards and be aware of the Level 2 Taking Control of Goods National Standards.

Key Skills & Experience

Experience

No experience is required as full training will be provided.
You will be IT literate
You have proven customer service experience
You hold a full, clean UK Driving Licence

Skills / attributes

Expert listening and effective communication skills (written and verbal)
Resilient – this role can be challenging but you know how to bounce back from adversity
You are self-motivated and driven to achieve targets
You are assertive, compassionate and reliable
You display strong negotiation skills
You have a desire to help others and you take pride in demonstrating exceptional customer service.
You show a positive and friendly attitude and have strong team player skills
You have a keen attention to detail and the ability to multitask, learn fast and adapt to change

Our Values and Ethos

‘Family CREST’ are the values we live by. We build our business plans and strategy around them and they feed into every decision we make; big or small:

Family
Conscience
Respect
Excellence
Service
Trust

Benefits

25 days holiday per year, plus bank holidays
Shifts that offer flexibility and time to do the things that are important to you outside work
Mandatory office shut-down between Christmas and New Year to switch off and enjoy the festive season.
A certified Great Place to Work® 2025
Mental Health Champions and free counselling available to support your wellbeing
Pension scheme, career development, long service awards and annual company awards
Regular social events
Employee Benefits Platform offering hundreds of discounts and offers
Complete office shutdown between Christmas and New Year
Clear grading structure and promotional opportunities available
Use of company vehicle for private use

Job Types: Full-time, Permanent

Pay: From £28,900.00 per year

Benefits:

Company car
Company events
Company pension
Flexitime
Health & wellbeing programme
Referral programme
Sick pay

Application question(s):

Do you have any active IVA's or unpaid outstanding debts?

Licence/Certification:

Driving Licence (preferred)

Work Location: On the road

Quick apply

Refine Your Search

debt recovery jobs in london, eng

Investigations & Collections Officer

Housing Income Officer - Multiple

Collections Agent

Assistant Manager

Debt Collection Agent

Correspondence and Appeals Officer

Collections Specialist

Head of Enforcement

Rent Income Recovery Officer - FTA (Gr 5)

Income Customer Service Officer

Collections Specialist

Debt Paralegal

Residential support executive, Tower Bridge

Senior Housing Income Officer

Administrative Coordinator

Asset Experience Associate

Enforcement Agent

Leasehold Income Officer

Legal Compliance & Billing Operations Coordinator

Asset Experience Associate

I want to receive the latest job alerts for debt recovery in london, eng

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