Desktop support analyst, charles river development, officer Work, Jobs in London, Eng (with Salaries)

Investigations Support Officer
House of Commons UK Parliament —London
- £45,359 - £51,885 a year
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Annual leave
6d
Desktop Support Analyst, Charles River Development, Officer
State Street —London
- Full-time
- Computer Science
- Customer service
- Engineering
- Flexible schedule
Deskside Support Analyst
News Corp —London
- Customer service
- Windows
- Microsoft Office
11d
IT Helpdesk Officer
Single Homeless Project —London
- £29,029.00 - £31,146.38 a year
- Full-time
- Microsoft Office
- Organisational skills
- IT
- Annual leave
- Employee discount
Quick apply
Senior AV and IT Support Officer
University College London —London
- £43,981 - £52,586 a year
- Full-time
- Agile
- IT
- Annual leave
- Employee assistance programme
13d
PMO Support
Ministry of Justice —London
- £30,001 - £42,859 a year
- Full-time
- Hybrid work
- Presentation skills
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
4d
Technology Support Analyst
Latham & Watkins LLP —London
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee discount
Analyst – Desktop Support
StepStone Group —London
- Customer service
- Microsoft Office
- Computer networking
Service Desk Analyst
JCDecaux —London
- Full-time
- Customer service
- English
- Windows
End User Support Analyst
Clarksons —London
- Weekend availability
- Maintenance
- Windows
- Microsoft Office
Information Governance Officer
Brent Council —Brent
- £52,194 - £55,323 a year
- Full-time
- Administrative experience
- Communication skills
- Annual leave
- Employee assistance programme
8d
IT Service Desk Analyst
British Transport Police —London
- £35,754.47 - £41,889.52 a year
- Full-time
- Azure
- Customer service
- Microsoft Office
- Annual leave
- Gym membership
Quick apply
19h
Junior IT Analyst Support Specialist (London, UK)
Alantra —London
- Full-time
- Microsoft Powerpoint
- Azure
- Microsoft Office
Desktop Support Analyst
Brown Brothers Harriman —London
- Full-time
- Customer service
- Windows
- Mentoring
1d
Intelligence Researcher - Counter Terrorism Policing
Metropolitan Police —London
- £33,219 - £36,228 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- IT
7d
Compliance and Data Officer
Lewisham Council —London
- £44,235 - £45,852 a year
- Full-time
- Hybrid work
- Employee discount
IT Project Support Officer
Nord Anglia Education —London
- Hybrid work
- PMP
- ERP systems
- Microsoft Office
11d
Digital Learning and IT Support Officer
Northchild Education (UK) Ltd —London
- £37,000 - £43,000 a year
- Weekend availability
- Customer service
- Microsoft Office
- University
Quick apply
Project Coordinator
Lifiad Solutions Ltd. —London
- £2,900 - £4,100 a month
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
Quick apply
18h
Admissions Administrator
Imperial College London —Charing Cross
- £41,005 - £45,616 a year
- Full-time
- Hybrid work
- Computer literacy
- Bachelor's degree
- School
- Annual leave
14d

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desktop support analyst, charles river development, officer jobs near london, eng

Investigations Support Officer

House of Commons UK Parliament -
London

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Job details

Full-time
£45,359 - £51,885 a year
6 days ago

Benefits

Annual leave
Company pension

Qualifications

Analysis skills
Communication skills

Full job description

Job details

Salary

Band B1 - £45,359 - £51,885 per annum

Contractual hours

Basis

Full Time

Employer

House of Commons

Additional Information

Fixed Term for 1 Year with the possibility of extension and/or permanency Interviews are expected to take place w/c 10th August.

Job category/type

Administration

Date posted

16/07/2026

Job reference

REQ000080

What you’ll be doing

As an Investigation Support Officer within the Independent Complaints and Grievance Scheme (ICGS), you’ll play a vital role in supporting independent investigations into allegations of bullying, harassment and sexual misconduct across the parliamentary community. Working alongside externally appointed investigators, you’ll help gather, analyse and present evidence, ensuring investigations are conducted thoroughly, sensitively and in line with established policies, procedures and data protection requirements.

This is a varied and high-profile role where you’ll manage multiple investigations simultaneously, engaging with a wide range of stakeholders across both Houses of Parliament and associated bodies. You’ll apply your investigative expertise to support evidence-led decision making, identify further lines of enquiry, and contribute to the continuous improvement of the Scheme through project work, guidance development and the promotion of best practice.

Key Responsibilities

Plan, conduct and support complex investigative interviews, prepare interview plans, review transcripts and ensure interview records are accurate and agreed.
Gather, collate and analyse evidence including emails, text messages, CCTV footage and witness accounts, identifying relevant information and potential further lines of enquiry.
Prepare high-quality investigation materials, evidence bundles and reports, ensuring compliance with GDPR, confidentiality requirements and evidential standards.
Build effective relationships with a diverse range of stakeholders, providing a professional, compassionate and impartial service throughout sensitive investigations.
Support the continuous improvement of the ICGS by contributing specialist investigative expertise, supporting projects, maintaining accurate case records and helping develop guidance and best practice.

This role is offered on a hybrid working basis, with an expectation of you spending 40% of your time in the office.

Find out more about working at the House of Commons.

Why Join us?

In addition to your salary, we offer an attractive range of benefits including but not limited to:

Generous annual leave starting at 30 days and increasing to 35 after one full working year.
Enrolment in the excellent Civil Service pension scheme with an average employer contribution of 27%
Flexible working options that help you find a balance including enhanced maternity, paternity, shared parental and adoption leave, caring leave and alternative working patterns.

What we’re looking for

Case Management - Significant experience managing complex and sensitive investigations, with strong knowledge of investigative best practice, evidence assessment and applying policies and procedures to support sound decision making.
Attention to Detail - Strong analytical skills with the ability to review complex information, identify key issues, maintain high-quality standards and develop practical solutions.
Stakeholder Management - Proven ability to build trusted relationships and influence a diverse range of stakeholders, including senior leaders and high-profile individuals.
Communication Skills - Excellent written and verbal communication skills, with the ability to explain complex issues clearly, provide constructive feedback and adapt communication style to different audiences.
Teamwork - A collaborative and proactive approach, with the ability to work effectively across teams, seek input from others and contribute positively to shared objectives.

How to Apply

CV and Criterion Responses – Please submit your CV and provide a response to each of criteria 1-5 detailed in the Person Specification within the Job Description. Each response should not exceed 500 words.

Please make sure you download a copy of the job description.

More information on the application process can be found here: Application process - UK Parliament

Additional Information

Please ensure that you anonymise your application by removing any identifiable factors from your CV or Supporting Statement.

Please note that most job offers will be made at the minimum of the salary range, other than in exceptional circumstances.

We may close the vacancy prior to the closing date stated due to a high volume of applications.

#LI-Hybrid

Investigations Support Officer

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Investigations Support Officer