Hotel operations manager Work, Jobs in London, Eng (with Salaries)

Hotel Operations Manager
TG Cleaner —London
- From £45,000 a year
- Full-time
- Hospitality
- English
- Microsoft Office
Quick apply
4d
Group Operations Manager
edyn —Southwark
- Full-time
- Hospitality
- Hotel
- Project management
Quick apply
12d
Operations Manager
Hilton London Angel Islington —London
- £46,845 a year
- Full-time
- Hotel
- Hotel experience
- Employee discount
- Referral programme
Quick apply
Operations Manager
Locke —London
- £40,000 - £48,000 a year
- Full-time
- Hospitality
- Management
- Customer service
Quick apply
12d
Operations Manager
edyn —Southwark
- Hospitality
- Management
- Customer service
Spa Operations Manager
Mandarin Oriental Hyde Park —London
- Weekend availability
- Hotel
- Travel
- IT
- Health & wellbeing programme
- Employee assistance programme
8d
Operations Assistant Manager, Serviced Apartments
Marlin —London
- £32,000 - £35,000 a year
- Full-time
- Sales
- Supervising experience
- Human resources
- Referral programme
Quick apply
5d
Facilities Manager
Hilton —London
- £62,000 - £67,000 a year
- Full-time
- Hotel
- Employee stock purchase plan
- Annual leave
2d
Paralegal, Legal Services Manager – Operations & Asset Management
Marriott International, Inc —London
- Full-time
- Hybrid work
- Hospitality
- English
- Microsoft Office
Hotel Operations Manager
Theobalds Hotel —Rosedale
- Full-time
- Hospitality
- Hotel
- Project management
- Annual leave
- Employee assistance programme
Quick apply
2d
Assistant Operations Manager
Fulham Pier Hotel —London
- £35,000 - £38,000 a year
- Full-time
- Hospitality
- Hotel
- Business development
- Annual leave
Quick apply
Events Operations Manager
RAFFLES —London
- Full-time
- Bar
- Customer service
- Microsoft Office
- Employee assistance programme
- Sick pay
Quick apply
Spa Operations Manager
Mandarin Oriental Hotel Group —London
- Weekend availability
- Hotel
- Travel
- IT
- Health & wellbeing programme
- Employee assistance programme
8d
Assistant Events Operations Manager
The Hongkong and Shanghai Hotels, Limited —London
- Hotel
- Organisational skills
- Leadership
Assistant Conference and Events Operations Manager
Hilton —London
- Full-time
- Hospitality
- Hotel
- Leadership
Conference and Events Operations Manager
SOFITEL —London
- Full-time
- Sales
- Hotel
- Supervising experience
Quick apply
Director of Operations
Marriott International, Inc —London
- Full-time
- Hospitality
- Restaurant management
- Hotel
Assistant F&B Operations Manager
DoubleTree by Hilton London – West End —London
- Full-time
- Bar
- English
- Hotel
- Language training provided
- Employee discount
Quick apply
F&B Operations Manager
St Martins Lane Hotel —London
- Full-time
- Hotel
- Restaurant
- Employee discount
Quick apply
1d
Food & Beverage Operations Manager
Strand Palace Hotel —London
- Up to £43,000 a year
- Full-time
- Hospitality
- Bar
- Hotel
- Paid training
- Employee discount
Quick apply

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Hotel Operations Manager

TG Cleaner
London

Quick apply

Job details

Full-time
From £45,000 a year
4 days ago

Qualifications

Hospitality
Operations management
English
Microsoft Office
Supervising experience
Leadership
Hospitality management

Full job description

CLUSTER Operations Manager

Location: Central London, United Kingdom

We are seeking an experienced Operations Manager to oversee the day-to-day operations of a portfolio of serviced apartments and aparthotels across London. The role is responsible for ensuring operational excellence, guest satisfaction, compliance, and commercial performance while leading Property Managers and on-site teams.

Key Responsibilities

Operations Management

Oversee daily operations across multiple properties.
Maintain high standards of service, quality, and compliance.
Improve operational processes to enhance efficiency and guest satisfaction.
Monitor occupancy, operational performance, and service quality.
Ensure compliance with health & safety regulations and company policies.

Property & Team Leadership

Manage and support Property Managers across all locations.
Conduct performance reviews and operational audits.
Set and monitor KPIs and operational targets.
Support teams in resolving guest issues, property challenges, and emergencies.
Promote collaboration, accountability, and continuous improvement.

Property Oversight

Ensure excellent housekeeping, maintenance, and property presentation.
Oversee inventory, suppliers, contractors, and service providers.
Ensure smooth guest arrivals, departures, and overall guest experience.
Manage staffing, scheduling, and resource allocation.

Reporting & Performance

Prepare operational reports and performance updates.
Monitor KPIs including occupancy, guest satisfaction, maintenance response times, and operational costs.
Provide insights and recommendations to senior leadership.

Skills & Qualifications

5+ years of operations management experience in hospitality, serviced apartments, aparthotels, hotels, or property management.
Experience managing multiple properties simultaneously.
Strong leadership, organisational, and problem-solving skills.
Experience managing budgets and improving operational efficiency.
Excellent communication and stakeholder management abilities.
Proficiency with Property Management Systems (PMS), Microsoft Office, and hospitality technology platforms.

Preferred Experience

Luxury hospitality or serviced apartment experience.
Knowledge of London hospitality regulations and compliance requirements.

Benefits

Competitive salary and performance-based incentives.
Career development opportunities within a growing hospitality business.
Collaborative and fast-paced working environment.
Opportunity to make a significant impact on guest experience and operational success.

Pay: From £45,000.00 per year

Application question(s):

Do you have proven experience managing serviced apartaments/hotels/apart-hotel? Please it is a mandatory for this role.
Are you able to manage multiple properties simultaneously?
What is your availability for start working?

Experience:

Hospitality management: 5 years (required)

Language:

English (required)

Work authorisation:

Reino Unido (required)

Work Location: In person

Quick apply

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hotel operations manager jobs in london, eng