It solutions technician Work, Jobs in London, Eng (with Salaries)

IT Support Technician
Fengxun Technology Solutions —London
- £2,400 - £2,800 a month
- Full-time
- Microsoft Outlook
- Computer literacy
- SharePoint
- Free parking
Quick apply
6d
IT Support Technician
Statom Group Ltd. —London
- £38,000 - £40,000 a year
- Full-time
- Computer Science
- Bachelor's degree
- Mentoring
- Employee assistance programme
- Employee discount
Quick apply
IT Technician
The Tekk Group Ltd —Basildon
- £13.30 an hour
- Temporary
- Travel
- In-person
- Up to 25% travel
Quick apply
Laptop/PC/Computer Technician
Smart Tech Welling —Welling
- £24,420.00 - £25,156.06 a year
- Full-time
- Schematics
- Maintenance
- In-person
Quick apply
Senior Technician, IT Infrastructure
Ryan, LLC —London
- Full-time
- Bachelor's degree
- No degree
- Travel
- Gym membership
IT School Technician
Cognita Schools —London
- Full-time
- Communication skills
- School
Temporary Desktop Support Technician (onsite)
Brown Brothers Harriman —London
- Full-time
- In-person
- Communication skills
ICT Service Delivery Shift Technician
CBRE —London
- Overtime
- SharePoint
- In-person
- Annual leave
4d
Infrastructure & Cloud Support Technician
Tour Partner Group —London
- Overtime
- Hybrid work
- Azure
- Analysis skills
- Mentoring
- Employee discount
- Gym membership
Quick apply
Packing Operator
ASR Group —London
- Computer literacy
- Continuous improvement
- Quality control
1d
IT Support Technician
4th Dimension Innovation Ltd —Egham
- £25,000 - £26,000 a year
- Full-time
- Microsoft Outlook
- Computer literacy
- Communication skills
Quick apply
11d
Third Line IT Support Engineer / Technical Consultant
Krome Technologies Ltd —Chertsey
- £40,000 - £55,000 a year
- Full-time
- Mentoring
- Communication skills
- Free parking
- Annual leave
Quick apply
IT Support Technician
Pharmaron —Hoddesdon
- Computer Science
- Software development
- In-person
Quick apply
Sr IT Systems Engineer
Palo Alto Networks —London
- Full-time
- Google Suite
- Analysis skills
- Bachelor's degree
IT Incident Management & Resolution Engineer
Partners Group —London
- Full-time
- Mentoring
- SharePoint
- In-person
Senior IT Technician
Colets —Thames Ditton
- £35,000 a year
- Customer service
- SQL
- Analysis skills
Quick apply
Operations Support Technician
The Opus Group —London
- Weekend availability
- Hybrid work
- Windows
- Travel
- In-person
Support Engineer, Cinema Support
Dolby —London
- Weekend availability
- Bilingual
- Bachelor's degree
- Travel
5d
Data Center Technician, DCC Communities
Amazon Data Services UK Limited —London
- Full-time
- Continuous improvement
14d
CAD Technician
MHB Consultants —Croydon
- Civil engineering
- Databases
- Communication skills
- Annual leave

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IT Support Technician

Fengxun Technology Solutions
London

Quick apply

Job details

Permanent | Full-time
£2,400 - £2,800 a month
6 days ago

Benefits

Free parking
Private medical insurance
On-site parking

Qualifications

Technical troubleshooting
Desktop support
Operating systems
Microsoft Outlook
Computer literacy
Incident queue management
User account provisioning
Ticket management
Microsoft Office Suite
User account management
Computer hardware
Ticket management systems
Technical support incident logging
Network support
SharePoint
Technical writing
Customer support
IT incident logging
Application support
Mobile devices

Full job description

About the Role:

Fengxun Technology Solutions is looking for an IT Support Technician to join our team in London. You will provide practical technical support to employees and business clients, helping them resolve hardware, software, network and user access issues.

This position is suitable for someone who enjoys solving problems, communicating clearly and keeping technology running reliably. You will work with support colleagues, system administrators and external service providers to make sure technical requests are handled accurately and within agreed response times.

Why Work With Us?

The Environment:

You will join a professional and collaborative technology team where questions are encouraged and colleagues support one another when resolving complex technical issues.

Varied Technical Work:

You will support a range of laptops, desktop computers, business applications, user accounts, printers, mobile devices and network connections.

Practical Development:

You will gain hands on experience across several areas of IT support rather than being limited to a single system or repetitive task.

Career Growth:

We provide opportunities to strengthen your troubleshooting, Microsoft 365, networking and systems administration skills through practical experience and internal guidance.

Key Responsibilities:

User Support:

Respond to technical support requests by telephone, email, remote support tools and in person when required.

Hardware Support:

Set up, configure and troubleshoot desktop computers, laptops, monitors, printers and other workplace devices.

Software Support:

Install approved applications, resolve common software errors and assist users with operating systems and business tools.

Account Administration:

Create, update and disable user accounts while following company access control and data security procedures.

Microsoft 365 Support:

Assist users with Outlook, Teams, OneDrive, SharePoint and other Microsoft 365 services.

Network Troubleshooting:

Investigate basic internet, wireless network, virtual private network and office connectivity issues.

Device Preparation:

Prepare computers and equipment for new employees, replacements and office deployments.

Ticket Management:

Record support requests, troubleshooting actions and resolutions accurately in the service desk system.

Technical Documentation:

Create and update clear support guides, equipment records and troubleshooting instructions.

Escalation:

Recognise issues that require specialist assistance and provide complete information when escalating them to senior technical colleagues or service providers.

Security Support:

Help maintain secure working practices by reporting suspicious activity, applying approved updates and following password and access procedures.

Equipment Management:

Maintain accurate records of company devices, software licences and assigned technical equipment.

What We Are Looking For:

Experience:

Previous experience in IT support, technical customer service, service desk support or a similar technology based position is preferred.

Technical Knowledge:

Good working knowledge of Windows computers, common office applications, printers, user accounts and basic network troubleshooting.

Microsoft Skills:

Experience supporting Microsoft 365 applications such as Outlook, Teams, OneDrive and SharePoint is desirable.

Troubleshooting:

Ability to investigate technical problems logically, test possible solutions and explain the outcome clearly to users.

Communication:

Strong spoken and written English with the ability to explain technical information in a patient and understandable way.

Organisation:

Ability to prioritise several support requests, maintain accurate records and meet agreed response times.

Customer Service:

A helpful and professional approach when supporting users with different levels of technical knowledge.

Mindset:

You are practical, patient and dependable. You take ownership of support requests, remain calm when priorities change and focus on finding solutions that allow users to return to work quickly.

Pay: £2,400.00-£2,800.00 per month

Benefits:

Free parking
On-site parking
Private medical insurance

Work Location: In person

Quick apply

Refine Your Search

it solutions technician jobs in london, eng

IT Support Technician

IT Support Technician

IT Technician

Laptop/PC/Computer Technician

Senior Technician, IT Infrastructure

IT School Technician

Temporary Desktop Support Technician (onsite)

ICT Service Delivery Shift Technician

Infrastructure & Cloud Support Technician

Packing Operator

IT Support Technician

Third Line IT Support Engineer / Technical Consultant

IT Support Technician

Sr IT Systems Engineer

IT Incident Management & Resolution Engineer

Senior IT Technician

Operations Support Technician

Support Engineer, Cinema Support

Data Center Technician, DCC Communities

CAD Technician

I want to receive the latest job alerts for it solutions technician in london, eng

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