Member of technical staff, software Work, Jobs in London, Eng (with Salaries)

IT Service Desk Analyst
Elexon —London
- £40,000 a year
- Hybrid work
- Azure
- Continuous improvement
- Communication skills
6d
Graduate Programme 2027: Software Engineer (Frontend)
Revolut —London
- £18,400 a month
- Full-time
- Hybrid work
- Computer Science
- English
- Organisational skills
Freelance Vibe Coder / Platform Builder
Propel Together —London
- £350 - £450 a day
- Remote
- Software troubleshooting
- AI
Software Engineer IV
Indeed —London
- £98,000 - £148,000 a year
- Full-time
- Doctoral degree
- Computer Science
- Engineering
- Annual leave
- Life insurance
Quick apply
Data Analyst Intern
Gradence —London
- £25,420.00 - £62,766.82 a year
- Part-time
- Remote
- SQL
- Analysis skills
- Organisational skills
Quick apply
1d
Member of Technical Staff
OpenClaw Foundation —London
- £200,000 - £300,090 a year
- Full-time
- Machine learning
- Software development
- AI
Quick apply
Software Engineering Intern
Pear VC —London
- Full-time
- AI
Software Engineer
WeRevamp Store Ltd —London
- £55,000 - £60,000 a year
- Full-time
- Hybrid work
- Computer Science
- Software troubleshooting
- Analysis skills
Quick apply
Web Developer
Desi Tailors Limited —Barking
- £34,000 - £44,000 a year
- Full-time
- CRM software
- Computer Science
- Software troubleshooting
- Relocation assistance
- Flexitime
Quick apply
21h
Graduate Digital Systems Coordinator
Oak House Children's Home —Ilford
- £28,000 - £35,000 a year
- Full-time
- Google Suite
- Computer Science
- Bachelor's degree
Quick apply
Junior IT Support Technician
Code X London —London
- £25,500 - £32,000 a year
- Full-time
- Hybrid work
- Windows
- Analysis skills
- Linux
- Gym membership
- Life insurance
Quick apply
Member of Technical Staff, Software
Substrate Bio —London
- Full-time
- Hybrid work
- AI
- Annual leave
Quick apply
13d
IT Helpdesk (Entry Level)
SHINHAN BANK LONDON BRANCH —London
- Full-time
- Microsoft Excel
- Computer literacy
- English
Quick apply
Member of Technical Staff
Lucid Computing —London
- Full-time
- Hybrid work
- Machine learning
Quick apply
4d
Technical Support Analyst, Tier 1 (UK)
Docebo —London
- Full-time
- Hybrid work
- Communication skills
- Employee stock purchase plan
- Annual leave
1d
IT Desktop Support
Axiom Technologies —London
- Full-time
- Computer Science
- Maintenance
- Bachelor's degree
- Flexible schedule
Software Engineer - Brookhaven
Voldex Games —London
- Full-time
- Remote
- Engineering
- AWS
- Bachelor's degree
- Profit sharing
- Annual leave
Agentic Audio Specialist - Freelance AI Trainer Project
Meridial —London
- £11.00 - £30.65 an hour
- Remote
- Computer literacy
- English
- Computer skills
- Annual leave
IT Support Technician
IT MANAGMENT LTD —London
- From £39,000 a year
- Full-time
- Hybrid work
- Customer service
- Windows
- Microsoft Office
- Free parking
- Annual leave
Quick apply
9d
Software Engineer - AI Trainer - Remote - 8/20 hrs week - Freelance
10x Team —London
- £60 - £110 an hour
- Remote
- Software development
- AI
Quick apply

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IT Service Desk Analyst

Elexon -
London

Apply Now

Job details

£40,000 a year
6 days ago

Benefits

Company pension
Private medical insurance

Qualifications

Technical troubleshooting
Desktop support
Azure
Stakeholder liaison
User account provisioning
Ticket management
Microsoft Exchange
User account management
Continuous improvement
IT permissions management
Ticket management systems
Customer support
Communication skills
Microsoft Azure
PowerShell scripting
Intune
Mobile devices

Full job description

We’re looking for an IT Service Desk Analyst (Grade 9) to join the Technology Operations team at Elexon on a permanent basis.

In this role, you’ll provide 1st and 2nd line IT support across Elexon, ensuring colleagues receive a high-quality, responsive IT service. You'll support end-user devices, Microsoft 365 services, identity management, and operational processes while working closely with third-line engineers and suppliers to resolve issues and continuously improve the user experience.

This is an excellent opportunity for someone looking to build their career across Microsoft 365, cloud technologies, endpoint management, and IT Operations within a modern technology environment.

What you’ll do:

Provide 1st and 2nd line IT support for end users across deskside and remote environments
Support and administer Microsoft 365, including Exchange Online, Teams, Entra ID, Intune, Defender, licensing, and mailbox management
Build, configure, deploy, and decommission laptops and end-user devices
Manage user accounts and access for starters, movers, and leavers
Troubleshoot hardware, software, Microsoft 365, and connectivity issues
Perform routine operational checks and support service desk reporting
Work closely with third-line engineers and suppliers to resolve incidents and support service improvements
Maintain accurate documentation, knowledge articles, and Local Working Instructions (LWIs)
Contribute to improving service quality, processes, and the end-user experience
Participate in out-of-hours support when required

What you’ll bring:

Experience providing 1st and 2nd line IT support within a Service Desk or End User Computing environment
Strong knowledge of Microsoft 365 administration, including Exchange Online, Teams, Entra ID, and Intune
Experience building, deploying, and supporting laptops and mobile devices
Strong troubleshooting and fault-finding skills across hardware, software, and Microsoft technologies
Experience managing user accounts, permissions, and access controls
Excellent customer service and stakeholder communication skills
Experience working with IT ticketing systems and managing incidents and service requests
Ability to prioritise workload and work effectively in a fast-paced support environment
Knowledge of ITIL service management principles (desirable)
Experience with PowerShell, Microsoft Teams Rooms, AV technology, networking fundamentals, or Microsoft Azure (desirable)

What’s in it for you:

£40,000
Excellent benefits including bonus, private medical insurance and generous pension scheme
The opportunity to work within a thriving organisation which can support your growth and development
We operate a hybrid working approach with 2 days in our London office

Our culture

We believe a diverse and inclusive culture allows innovation and creativity to flourish. We are committed to continuously improving our culture for our colleagues and stakeholders. Through our hugely successful Diversity Forum, Mental Health First Aid network and regular programme of activities and events, we celebrate difference and recognise the value of employee wellbeing, which is a consistent outcome from annual employee surveys that we conduct. Likewise, as a community, we like to support each other, and all agree Elexon is a great place to work with a great workspace too!

At Elexon, we want to:

Provide true equality of opportunity
Attract and retain diverse talent
Listen to all voices
Be representative of the communities we work in
Be a role model for Diversity and Inclusion in the industry

Elexon together, embracing differences, listening to all voices

Ready to make an impact? Join us and help shape the future of energy services.

Apply Now

Refine Your Search

member of technical staff, software jobs in london, eng

IT Service Desk Analyst

Graduate Programme 2027: Software Engineer (Frontend)

Freelance Vibe Coder / Platform Builder

Software Engineer IV

Data Analyst Intern

Member of Technical Staff

Software Engineering Intern

Software Engineer

Web Developer

Graduate Digital Systems Coordinator

Junior IT Support Technician

Member of Technical Staff, Software

IT Helpdesk (Entry Level)

Member of Technical Staff

Technical Support Analyst, Tier 1 (UK)

IT Desktop Support

Software Engineer - Brookhaven

Agentic Audio Specialist - Freelance AI Trainer Project

IT Support Technician

Software Engineer - AI Trainer - Remote - 8/20 hrs week - Freelance

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