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Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
We are looking for a Move Coordinator for our Integrated Facility Management (IFM) business line on our Amazon account dedicated team.
About JLL
We are JLL. We’re a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate.
If you’re looking to step up your career, JLL is the perfect professional home. At JLL, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You’ll also make long-lasting professional connections through sharing different perspectives, and you’ll be inspired by the best. We’re focused on opportunity and want to help you make the most of yours. Achieve your ambitions – join us at JLL!
Role Purpose
The Move Coordinator role is a multifaceted position, combining project management, auditing and data management responsibilities within the Moves, Adds & Changes (MAC) service line inside IFM. The role’s main function is to coordinate the logistics of client team moves, within the office or between sites, with detailed planning and flawless execution, in coordination with multiple service lines. The Move Coordinator is also responsible for accurate employee location data management and timely updating of floorplans on the Space & Occupancy platform (FMS).
The Move Coordinator reports to the Regional Facilities Manager and MAC Operations Manager, and works in coordination with the MAC Program team, the Occupancy Planning team, the local IFM teams, and other stakeholders, following agreed processes and procedures. The responsibilities cover own country/area of assignment, but may also extend to regional support throughout EMEA. Occasional domestic and international travel may be required.
What this job involves Moves, Adds, Changes:
Plan and coordinate team moves of varying scope, size and complexity, in close collaboration with relevant stakeholders.
Prepare move communication plans, move lists and locker strategy, in cooperation with relevant teams.
Accurately and timely plan resources needed for each move, with local teams and move vendors.
Conduct site inspection and inventory to ensure that all equipment, team items, furniture, and other assets, are accounted for, and properly packed & labelled for the move.
Engage with the client to understand their team’s requirements for workstation setups and other needs.
Manage and coordinate move vendor deliveries during the moves.
Keep the management and relevant stakeholders informed of progress and any (potential) issues, such as last-minute changes, logistical challenges, unexpected delays, etc.
Build and develop relationships with key partners (occupancy planning, local facility management teams, security, IT, move vendors) to ensure smooth collaboration and delivery of projects.
Using Space & Occupancy platforms and dashboards, perform employee location data audits & management, in line with processes and KPIs, to ensure continuous high accuracy of data.
Perform timely and accurate audits & updates of floor plans, according to the process.
Handle MAC related trouble tickets promptly and accurately, in line with SLAs.
Support move projects, data management & audits primarily in the country/area of assignment, and whenever needed regionally - either remotely or by travelling, on site.
Every day is different, and in all these activities, we’d encourage you to show your ingenuity.
Sounds like you? To apply, you need to have:
Strong organizational / project management skills
Strong time management skills & ability to coordinate a few different projects simultaneously
Customer obsession
Good problem-solving skills
Attention to detail
Excellent written & verbal communication skills
English language proficiency C1 or higher
Ability to work both independently and in a team, in a multicultural, fast-paced, corporate environment
Previous vendor management and stakeholder relationship management experience is preferred
Previous experience with office moves is preferred
Previous data management / auditing experience is preferred
Proficiency in Microsoft Office tools & affinity with project management tools & dashboards, e.g. Corrigo, Asana, Smartsheet, ticketing systems, etc.; otherwise tech savviness is a must
Domestic & international travel ability
What you can expect from us
You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things.
Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay.
Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you...
Apply today at jll.com/careers.
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If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
