Operations manager critical services Work, Jobs in London, Eng (with Salaries)

Operations Manager - Critical Services
British Airways —Heathrow
- Weekend availability
- Management
- Bachelor's degree
- Driving
7d
Critical Services Manager
CBRE —London
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Senior Operations Manager, Artificial General Intelligence Data Services
Evi Technologies Limited —London
- Full-time
- Microsoft Excel
- Engineering
- Data analysis skills
1d
P&R Mobile Services Operations Manager
BidvestNoonan —London
- £22 an hour
- Full-time
- English
- Leadership
- Communication skills
Quick apply
Payments Operations Manager
HIVED —London
- Full-time
- Hybrid work
- IT
- Commercial driving
7d
Business Continuity Manager
Bell Integration —London
- Analysis skills
- Project management
- Organisational skills
- Annual leave
PMO Manager
NextStep —London
- £80,000 - £100,000 a year
- Full-time
- Hybrid work
- PMP
- Analysis skills
Quick apply
[Korea Development Bank] Assistant Manager / Operations
Korea Development Bank —London
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Recruitment Manager
University College London —London
- £68,284 - £76,244 a year
- Full-time
- Analysis skills
- Leadership
- Annual leave
- Employee assistance programme
10d
Head of Estates Operations
British Transport Police —London
- £72,436.28 a year
- Full-time
- Engineering
- Leadership
- Communication skills
- Annual leave
- Gym membership
Quick apply
Plant Manager - Joinery (Visa Sponsorship Available for Successful Candidates)
Claytons (Aust) Pty Ltd —London
- £72,613 - £82,987 a year
- Full-time
- Customer service
- Warehouse experience
- IT
Quick apply
10d
Technical Operations Manager, Third Party Data Center Facilities (English)
Google —London
- Management
- Maintenance
- English
14d
Account Manager, Evaluation Services - Intl.
NinjaTrader - Contract Opportunities —London
- £90,000 - £110,000 a year
- Remote
- CRM software
- Business development
- Travel
Customer Success Operations Manager, EMEA
Okta —London
- £74,000 - £101,000 a year
- Data analysis skills
- Analysis skills
- Driving
- Annual leave
10d
Sr. Manager Finance Transformation
PlayStation Global —London
- Hybrid work
- Management
- PMP
- Master's degree
Marketing Operations & Data Privacy Analyst
Fisher Investments Europe —London
- Full-time
- Hybrid work
- Project management
- Organisational skills
- Communication skills
- Annual leave
- Work from home
Change Manager - Global PSA Programme (12 month FTC)
Civica —London
- Hybrid work
- Salesforce
- Organisational skills
- Communication skills
- Annual leave
- Referral programme
Quick apply
GSS Senior Operations Resourcing Manager, Prime Video Global Shared Services Operations
Amazon Digital UK Limited —London
- Full-time
- Microsoft Excel
- Project management
- Contracts
Warehouse Operations Manager
GXO Logistics —Enfield
- Up to £80,000 a year
- Full-time
- Management
- Leadership
- Annual leave
- Employee assistance programme
8d
Recruiting Operations Manager
Harvey —London
- Full-time
- Hybrid work
- Analysis skills
- Communication skills

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Operations Manager - Critical Services

British Airways -
Heathrow

Apply Now

Job details

Permanent | Full-time
7 days ago

Qualifications

Driving Licence
Management
Performance management
Bachelor's degree
Driving
Leadership
Communication skills

Full job description

A Career Without Limits

At British Airways, we connect Britain with the world and the world with Britain. Behind every successful flight is a team of dedicated operational professionals working together to deliver a safe, secure and punctual operation for our customers.

We're looking for an experienced and motivated Operations Manager to join our Critical Services team at Heathrow. This is an exciting opportunity for a proven operational leader who thrives in a fast-paced environment, enjoys leading people, and is passionate about delivering exceptional safety and operational performance.

The Role

As an Operations Manager within Critical Services, you will play a key leadership role in one of the busiest and most complex airport environments in the world. Working at the heart of our Ground Operations function, you will lead teams responsible for delivering critical operational services, ensuring the highest standards of safety, compliance and performance are maintained around the clock.

You'll be a visible and influential leader, supporting colleagues on the frontline, managing operational challenges, and driving continuous improvement across the operation.

What You'll Be Responsible For

Leading Critical Services teams across a 24/7, 365-day operation.
Acting as the management representative during operational and safety-related incidents, ensuring appropriate reporting and duty of care processes are followed.
Creating a positive, high-performing culture where colleagues feel engaged, supported and empowered to succeed.
Driving operational excellence, safety performance and customer-focused outcomes.
Working closely with Heathrow operational leaders, safety and security teams, and other stakeholders to deliver a safe and efficient operation.
Coaching, developing and motivating frontline colleagues and managers to achieve outstanding results.
Managing operational disruption and ensuring effective decision-making in a dynamic environment.
Identifying opportunities for continuous improvement and leading change initiatives that enhance performance.

What We're Looking For

We're seeking an inspirational leader who combines operational expertise with strong people management skills.

You will ideally have:

Significant experience working in a fast-paced operational or airport environment.
Proven leadership and people management experience, including coaching and developing teams.
Experience managing operational performance, safety and compliance requirements.
Strong stakeholder management and communication skills.
The ability to make sound decisions under pressure and lead through operational challenges.
An understanding of working with trade unions and employee relations processes.
Knowledge of people policies and performance management processes.
A proactive, collaborative approach with a passion for continuous improvement.

Essential Requirements

Full UK manual driving licence held for a minimum of 12 months.
No more than three penalty points on your licence.
Ability to obtain and maintain an airport airside pass.
Ability to obtain and maintain an airside driving permit.
Flexibility to work a shift-based roster covering days, nights, weekends and public holidays.

Location: London Heathrow Airport (Terminal 5)
Contract: Full Time, Shift-Based (24/7/365 Operation)

Why British Airways

At British Airways, you'll have the opportunity to make a real impact in one of the world's most recognised airlines. We invest in our people, encourage career development, and provide opportunities to grow your leadership capability while working alongside talented colleagues who are passionate about delivering excellence.

Inclusion & Diversity

At British Airways, we are committed to creating an inclusive workplace where everyone can be themselves and thrive. We welcome applications from people of all backgrounds, experiences and perspectives because we know that diverse teams drive innovation, creativity and better outcomes for our customers and colleagues alike.

Join us and be part of our journey to become a Better BA.

We reserve the right to close this campaign earlier than the advertised closing date if a sufficient number of suitable applications are received

Apply Now

Refine Your Search

operations manager critical services jobs in london, eng

Operations Manager - Critical Services

Critical Services Manager

Senior Operations Manager, Artificial General Intelligence Data Services

P&R Mobile Services Operations Manager

Payments Operations Manager

Business Continuity Manager

PMO Manager

[Korea Development Bank] Assistant Manager / Operations

Recruitment Manager

Head of Estates Operations

Plant Manager - Joinery (Visa Sponsorship Available for Successful Candidates)

Technical Operations Manager, Third Party Data Center Facilities (English)

Account Manager, Evaluation Services - Intl.

Customer Success Operations Manager, EMEA

Sr. Manager Finance Transformation

Marketing Operations & Data Privacy Analyst

Change Manager - Global PSA Programme (12 month FTC)

GSS Senior Operations Resourcing Manager, Prime Video Global Shared Services Operations

Warehouse Operations Manager

Recruiting Operations Manager

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The Role

What You'll Be Responsible For

What We're Looking For

Essential Requirements

Location: London Heathrow Airport (Terminal 5)
Contract: Full Time, Shift-Based (24/7/365 Operation)

Why British Airways

Inclusion & Diversity

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operations manager critical services jobs in london, eng

I want to receive the latest job alerts for operations manager critical services in london, eng

Related Searches

Explore jobs in more locations

The Role

What You'll Be Responsible For

What We're Looking For

Essential Requirements

Location: London Heathrow Airport (Terminal 5) Contract: Full Time, Shift-Based (24/7/365 Operation)

Why British Airways

Inclusion & Diversity

Location: London Heathrow Airport (Terminal 5)
Contract: Full Time, Shift-Based (24/7/365 Operation)