Retention manager Work, Jobs in London, Eng (with Salaries)

Regional Business Manager
Banning Dental Group —London
- Up to £60,000 a year
- Full-time
- Management
- Supervising experience
- Bachelor's degree
- Employee discount
Quick apply
7d
Customer Retention Manager
Hackstons —London
- Up to £50,000 a year
- Full-time
- Organisational skills
- Financial services
- Communication skills
- Employee discount
Client Engagement Manager
Monotype —London
- Full-time
- Analysis skills
- Travel
- Mentoring
Customer Service Manager
Restore PLC —London
- £50,000 a year
- Monday to Friday
- Customer service
- Continuous improvement
- Leadership
- Free parking
- Annual leave
Client Retention Manager
Dow Jones —London
- Google Suite
- Data analysis skills
- Analysis skills
Property Manager Canary Wharf
Dexters —London
- Monday to Friday
- Communication skills
- Employee discount
Quick apply
Recruitment Manager
Inception Group —London
- From £50,000 a year
- Full-time
- Hospitality
- In-person
- Communication skills
- Employee discount
Quick apply
2d
Retention Account Manager, SMB
Block —London
- Sales
- Analysis skills
- Organisational skills
Quick apply
Customer Operations Manager
Hearst Media Services —London
- £50,000 a year
- Full-time
- Customer service
- Analysis skills
- Employee discount
5d
Assistant General Manager
Zest Leisure Group —London
- £42,000 - £48,500 a year
- Weekend availability
- Management
- Sales
- In-person
- Employee assistance programme
- Referral programme
Client Services Manager
Qureos Inc —London
- £48,000 - £64,000 a year
- Full-time
- CRM software
- Marketing
- Microsoft Office
- Annual leave
Construction Talent Aquisition Manager
Optimal Group —London
- £40,000 a year
- Full-time
- Organisational skills
- Communication skills
- Annual leave
Quick apply
Sr. Account Manager - UK
sunday —London
- £62,000 - £65,000 a year
- Hybrid work
- Hospitality
- Analysis skills
- Project management
5d
Client Relationship Manager
Allianz —London
- £60,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee discount
1d
Senior Customer Success Manager - UK
Recharge —London
- £84,705.88 - £105,882.35 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Bachelor's degree
- No degree
Quick apply
Retention Account Manager, SMB
Block, Inc. —London
- Sales
- Analysis skills
- Organisational skills
Marketing Manager - Membership Retention
PEI Group —London
- Social media management
- Microsoft Office
- Bachelor's degree
Regional Operations Manager
BidvestNoonan —London
- Up to £55,109.40 a year
- Full-time
Quick apply
Global Head of Client Experience
Citi —London
- Full-time
- Marketing
- Customer service
- Master's degree
7d
People Operations Manager
Farmer J —London
- £50,000 - £55,000 a year
- Full-time
- Human resources
- IT
- Employee assistance programme
- Employee discount
Quick apply

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Regional Business Manager

Banning Dental Group -
London

Quick apply

Job details

Permanent | Full-time
Up to £60,000 a year
7 days ago

Benefits

Company pension
Employee discount

Qualifications

Management
Supervising experience
Bachelor's degree
Leadership

Full job description

Job Title: Regional Business Manager

Job Type: Full-Time, Permanent

Location: Multi-site – designated region across Banning Dental clinics

Reports to: Operations Manager/Director

Overview of the Role

The Regional Manager role is a pivotal leadership position, introduced as part of Banning Dental Group’s strategic growth and commitment to operational excellence. This role exists to drive commercial performance, ensure consistent delivery of company standards, and provide inspirational leadership to a designated group of clinics. You will be responsible for the overall operational and financial performance of your region, directly managing Practice Managers and supporting their teams to achieve success. This includes ensuring compliance, maximising patient experience, and delivering on revenue targets. This is a highly visible role for a commercially astute leader who thrives in a fast-paced, multi-site environment, combining strategic thinking with hands-on operational delivery.

Key Responsibilities

Leadership & People Management

· Lead and line manage Practice Managers across your region.

· Conduct regular 1:1s, performance reviews, and tailored development plans.

· Set clear expectations, ensuring PMs are empowered and accountable.

· Support the recruitment, onboarding, and retention of high-calibre clinic teams.

· Promote Banning’s leadership culture, values, and behaviours at all times.

Operational Excellence

· Ensure all clinics operate in full compliance with CQC, clinical governance, and company SOPs.

· Conduct operational audits, implementing action plans to address issues.

· Monitor risk areas and address underperformance swiftly and constructively.

· Drive consistency in service delivery across all clinics.

Commercial & Financial Management

Ability to draft bespoke business plans for the clinics and implement them effectively to achieve strategic and financial objectives.

· Take full responsibility for regional revenue performance.

· Work with PMs to set, monitor, and achieve financial targets.

· Improve diary utilisation, patient flow, and conversion rates.

· Oversee budget management, cost control, and debt reduction.

· Implement forward-booking strategies to strengthen retention and reduce lapsed patient numbers.

Performance & Accountability

· Ensure PMs use MPC, trackers, and dashboards to monitor KPIs in real time.

· Lead monthly business reviews with each clinic to discuss performance, risks, and opportunities.

· Drive a culture where PMs actively manage their metrics, not just report them.

Cross-Functional Collaboration

· Work closely with clinical leads to enhance clinician performance and patient outcomes.

· Partner with marketing, HR, finance, and operations to deliver joined-up business plans.

· Support company-wide initiatives and the launch of new services.

Business Continuity & Support

· Provide senior operational cover in clinics when required, including during absences or high-demand periods.

· Lead from the front to protect patient experience and service standards.

What We’re Looking For

· Proven experience in multi-site leadership within dental, healthcare, or another regulated service sector.

· Commercially focused with a track record of driving revenue and operational efficiency.

· Strong compliance and governance knowledge with the ability to manage risk.

· Exceptional interpersonal skills – able to challenge, coach, and inspire teams.

· Highly organised, data-driven, and confident using business performance systems.

· Resilient and adaptable in a fast-paced, growing organisation.

Benefits

· Competitive salary with performance-linked incentives.

· Company pension scheme.

· Employee discounts on treatments.

· Professional development and career progression opportunities.

· Supportive leadership and collaborative culture.

· Opportunity to influence and shape regional business performance.

Job Types: Full-time, Permanent

Pay: Up to £60,000.00 per year

Benefits:

Company pension

Work Location: In person

Quick apply

Refine Your Search

retention manager jobs in london, eng

Regional Business Manager

Customer Retention Manager

Client Engagement Manager

Customer Service Manager

Client Retention Manager

Property Manager Canary Wharf

Recruitment Manager

Retention Account Manager, SMB

Customer Operations Manager

Assistant General Manager

Client Services Manager

Construction Talent Aquisition Manager

Sr. Account Manager - UK

Client Relationship Manager

Senior Customer Success Manager - UK

Retention Account Manager, SMB

Marketing Manager - Membership Retention

Regional Operations Manager

Global Head of Client Experience

People Operations Manager

I want to receive the latest job alerts for retention manager in london, eng

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