GCM Client Administrator II - UK
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- Analysis skills
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Houlihan Lokey —London
- Full-time
- In-person
- Leadership

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GCM Client Administrator II - UK

M&T Bank -
London

Apply Now

Job details

Full-time

Qualifications

Economics
Client engagement
Customer service
Stakeholder liaison
Analysis skills
Bachelor's degree
Mentoring
Relationship management
Computer skills
Customer interaction
Business
Account management
Communication skills
Analytics

Full job description

Overview:

Assists with most aspects of Global Capital Markets trust or entity administration and servicing of high net-worth private and institutional clients. Supports less experienced account relationship managers with limited supervision. May serve as administrator for medium to large (as defined by business) and/or highly complex clients. Serves as point of contact for client regarding daily administration. Maintains daily contact with clients to address general inquiries and/or facilitate client requests. Processes all related transactions, including collecting critical documents, processing cash disbursements, trades and account balances, establishing new accounts and facilitating client requests for discretionary distributions and trust terminations. Ensures proper administrative management for accounts under responsibility.

Primary Responsibilities:

Oversee client relationships, making appropriate recommendations for routine internal business activities.
Assist account representative(s) in revenue generating activities by providing appropriate recommendations, preparing documents for and participating in meetings. Manage daily implementation of client strategies.
Foster client relationships with assigned client base, serving as primary point of contact for the client; make recommendations for services to correct and/or enhance the client experience. Resolve problems and respond to client requests in a timely manner.
Manage relationships with internal and external service partners; assess issues requiring immediate attention in a timely manner and work to resolve all other issues through the normal course of business utilizing available resources.
Develop and maintain industry knowledge applicable to the business and demonstrate the ability to articulate that knowledge internally and externally. Remain current on industry news applicable to the line of business.
Demonstrate an in-depth knowledge of corporate policies and procedures related to the administrative role.
Provide and maintain appropriate levels of controls to minimize losses.
Provide effective support of team members.
Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite. Identify risk-related issues needing escalation to management.
Promote an environment that supports belonging and reflects the M&T Bank brand.
Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
Complete other related duties as assigned.

Scope of Responsibilities:

The position may provide guidance to less experienced personnel or other staff.

Supervisory/Managerial Responsibilities:

Not Applicable

Education and Experience Required:

Combined minimum of 4 years’ higher education and/or work experience, including a minimum of 1 year relevant work experience with direct client contact

Strong focus on customer service and satisfaction

Strong verbal and written communication skills

Education and Experience Preferred:

Bachelor’s degree focused on Finance, Business, Economics or Accounting and a minimum of 1 year relevant work experience with direct client contact

CCTS (Certified Corporate Trust Specialist) certification if corporate trust focus

Strong skills in pertinent software applications, with ability to learn new applications

Experience working in a team environment

Strong interpersonal skills with ability to build significant level of trust with clients

Self-confident

Proven ability to work well with highly capable and successful individuals

Strong analytical ability

Demonstrated ability to develop strong working relationships with administrative support areas appropriate to the business unit

Experience contributing to positive working relationships and maintaining integrity and professionalism

Physical Requirements:

Location

London, United Kingdom

Apply Now

Refine Your Search

transaction manager jobs in london, eng

GCM Client Administrator II - UK

Senior Manager, Direct Equity (Transaction Execution)

Transaction Advisory Manager

Transaction Manager

Assistant Manager, Transaction Services

Manager, Global Transaction Advisory Group

Transaction Reporting Manager

Transaction Banking, FX Product Manager, Vice President, London

Transaction Services – Manager (Financial Due Diligence)

Compliance Transaction Reporting Manager

Manager, Global Transaction Advisory Group

L&D Training Manager

Senior Manager - Transaction Execution (Lending Alliances)

Senior Manager, Compliance Transformation, Wholesale Conduct, Strategy Risk Transaction Advisory

Contracts Manager, EMEA

Operations & Office Manager

Assistant Manager, Transaction Services - Financial Services

Transaction Manager Hyundai Chiswick

Manager, Transaction Services

Financial Analyst, Portfolio Valuation and Fund Advisory Services (Structured Products), 2026 Graduate - London

I want to receive the latest job alerts for transaction manager in london, eng

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Overview:

Primary Responsibilities:

Scope of Responsibilities:

Supervisory/Managerial Responsibilities:

Education and Experience Required:

Education and Experience Preferred:

Physical Requirements:

Location

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