Customer experience verifications Work, Jobs in London, Gtl (with Salaries)

Quality Assurance Rater - English (United Kingdom)
TELUS Digital —London
- £17.40 an hour
- English
- Research
- Analysis skills
Quick apply
Operations Associate
Gopuff —London
- Part-time
- Google Suite
- Computer literacy
- Warehouse experience
- Annual leave
Quick apply
Reservation Associate
Five Pizza Hospitality Services UK Ltd. —London
- £2,300 - £2,600 a month
- Full-time
- CRM software
- Computer literacy
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
6d
Test Centre Administrator
Prometric —London
- Part-time
Quick apply
5d
Premium Hospitality Staff
Legends Global (Europe) —London
- Weekend availability
- Bar
- Communication skills
Patient Co-ordinator
The Online Clinic —London
- £30,000 - £35,000 a year
- Overtime
- Hybrid work
- Organisational skills
- In-person
- Office experience
Quick apply
12d
Warehouse worker
gategroup —London
- £14.31 an hour
- Overtime
- Customer service
- Computer literacy
- Computer skills
- Free parking
- Annual leave
Quick apply
7d
Aviation Security Agent
Mitie —Hounslow
- Customer service
- Communication skills
9d
Student recruitment officer / Course Advisor
Regent College London —London
- £30,000 a year
- Full-time
- CRM software
- Continuous improvement
- Recruiting
Customer Care Specialist
Prima —London
- Hybrid work
- Data entry
- Communication skills
Quick apply
Online Data Analyst - United Kingdom
TELUS Digital —London
- English
- Research
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Registry Officer
Regent College London —London
- £26,500 - £28,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Data entry
Banking Operations - Client Support Assistant
Arbuthnot Latham —London
- Computer literacy
- Organisational skills
- Computer skills
Customer Experience Coordinator
Splend —London
- Weekend availability
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Patient Advisor (Customer Service)
Pharmacy2U —London
- £27,020 a year
- Full-time
- Hybrid work
- CRM software
- Microsoft Outlook
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
Sales Assistant 40hrs - Clapham
Jimmy Fairly —London
- £26,500 a year
- Weekend availability
- Inventory control
- Sales
- Customer service
- Employee discount
10d
Sales Development Representative/SDR
Emburse —London
- £40,000 - £47,000 a year
- Full-time
- Salesforce
- Organisational skills
- Communication skills
Security - Loading Bay Officer
BidvestNoonan —London
- £15 an hour
- Full-time
- Customer service
- Computer literacy
- Computer skills
Quick apply
12d
Automotive Sales & Customer Specialist
Splend —London
- Weekend availability
- Customer service
- Communication skills
- Time management
Quick apply
Account Executive - Small Business - UK Based (Office, Flex or Remote)
HubSpot —London
- Remote
- English
- In-person
- Communication skills
Quick apply

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Quality Assurance Rater - English (United Kingdom)

TELUS Digital -
London

Quick apply

Job details

£17.40 an hour

Qualifications

Content quality assurance review
English
Research
Analysis skills
Quality assurance
AI
Communication skills

Full job description

Description

Job description
Join our elite team of Senior Raters as a critical contributor to high-quality validation data that directly influences product development and quality assurance for leading search engines and AI technologies.
This flexible, remote opportunity allows you to apply your analytical and research skills to evaluate search results and AI-generated content while contributing to the development of high-quality AI systems.

A Day in the Life of a Quality Assurance Rater
In this role, you'll conduct analytical assessments of search results and AI responses, providing ratings and feedback that help improve AI model performance and search quality.
Your work will maintain high quality standards and deliver the accuracy our clients depend on.
You'll evaluate a variety of rating tasks, analyze content with attention to detail, conduct research to support rating decisions, and identify guideline gaps or task inconsistencies.
You'll also participate in training and calibration sessions while contributing feedback to improve rating processes and guidelines.

Key Responsibilities

Evaluate search results and AI-generated content for quality, relevance, accuracy, and usefulness.
Conduct online research to verify information and support rating decisions.
Apply rating guidelines consistently while maintaining quality standards.
Document edge cases, guideline gaps, and task-related issues.
Provide clear written feedback and rationale for ratings when required.
Participate in training, calibration sessions, and ongoing quality reviews.
Meet productivity expectations while maintaining high-quality work.

The hourly earnings for this role are 17.40 GBP per hour, payment is based on completed tasks.

TELUS Digital AI Community
Our global AI Community is a vibrant network of 1 million+ contributors from diverse backgrounds who help our customers collect, enhance, train, translate, and localize content to build better AI models. Become part of our growing community and make an impact supporting the machine learning models of some of the world’s largest brands.

Qualification path
Candidates will complete project-specific training and qualification assessments before joining the program. Ongoing work will be subject to regular quality assurance reviews and performance monitoring.

Basic Requirements

Working as a freelancer with excellent communication skills in English.
Resident in United Kingdom for the last 5 consecutive years.
Familiarity with current and historical business, media, sports, news, social media, and cultural affairs.
Strong analytical thinking, attention to detail, and research skills.
Experience using web browsers, search engines, and online research tools.
Daily access to a reliable broadband internet connection, smartphone, and personal computer.
Demonstrated research capability through professional background OR strong track record of self-directed research and information verification
Ability to work independently and follow detailed guidelines consistently.
High level of creativity and logical skills with the ability to achieve consistent targets

Preferred Qualifications

Experience in quality assurance, content moderation, data annotation, research, journalism, editing, or information verification.
Familiarity with AI technologies, search engines, and digital content ecosystems.
Subject matter expertise in areas such as Popular Culture, Social Sciences, STEM, Medicine, Law, Finance, or Engineering.
Additional language skills may be beneficial depending on project requirements.

Equal Opportunity
All qualified applicants will receive consideration for a contractual relationship without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. At TELUS Digital AI, we are proud to offer equal opportunities and are committed to creating a diverse and inclusive community. All aspects of selection are based on applicants’ qualifications, merits, competence, and performance without regard to any characteristic related to diversity.

About Company:

TELUS Digital is the customer experience transformation partner to the world's most admired brands. Our diverse team weaves data, technology, and human ingenuity to deliver differentiated customer journeys, drive operational effectiveness, and scale AI solutions with meaningful value and positive impact.

We craft real-world solutions in the moments that matter, from customer acquisition to lifelong loyalty. Enabled by our global reach - spanning 78,000 experts in 33 countries - and deep industry expertise, we help over 600 organizations make the customer experience feel effortless.

Our solutions span Data & AI, Digital Experience & IT, CX Management and Trust & Safety. At the core of our innovation is Fuel iX™, an enterprise-grade generative AI platform that helps clients safely access and optimize leading LLMs to scale their own AI from pilot to production.

Equal Opportunity Employer Statement

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicant's qualifications, merits, competence and performance without regard to any characteristic related to diversity.

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Refine Your Search

customer experience verifications jobs in london, gtl

Quality Assurance Rater - English (United Kingdom)

Operations Associate

Reservation Associate

Test Centre Administrator

Premium Hospitality Staff

Patient Co-ordinator

Warehouse worker

Aviation Security Agent

Student recruitment officer / Course Advisor

Customer Care Specialist

Online Data Analyst - United Kingdom

Registry Officer

Banking Operations - Client Support Assistant

Customer Experience Coordinator

Patient Advisor (Customer Service)

Sales Assistant 40hrs - Clapham

Sales Development Representative/SDR

Security - Loading Bay Officer

Automotive Sales & Customer Specialist

Account Executive - Small Business - UK Based (Office, Flex or Remote)

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