Helpdesk operator Work, Jobs in London, Gtl (with Salaries)

Helpdesk Operator
ISS Facility Services —London
- £13.49 an hour
- Monday to Friday
- Computer literacy
- Organisational skills
- Computer skills
4d
Multi Services Assistant
Williams Lea —London
- £14.95 an hour
- Part-time
- Annual leave
- Employee discount
Help Desk Coordinator
Restaurant Associates —London
- £15.31 an hour
- Full-time
- Restaurant
- Communication skills
11d
Vending Operator - Decorum Vending Ltd
9620146 —Byfleet
- From £31,000 a year
- Full-time
- English
- Driving
- Warehouse experience
- Annual leave
Quick apply
3d
Community Host
IWG —London
- Google Suite
- Computer literacy
- Microsoft Office
3d
Field Service Point-of-sale (POS) Engineer
Boost inc —London
- Maintenance
- English
- Continuous improvement
Quick apply
Solutions Engineer - Remote
Siena AI —London
- Full-time
- Remote
- APIs
- AI
Security - Security Supervisor
BidvestNoonan —London
- £16.47 an hour
- Weekend availability
- First Aid Certification
- In-person
- Training & development
Quick apply
10d
Product Manager
Siena AI —London
- Full-time
- Remote
- AI
Day Shift Engineer
Integral UK —Sunbury
- £43,000 - £46,000 a year
- Full-time
- Computer literacy
- Databases
- Computer skills
Quick apply
Electrical Day Shift Engineer
CBRE —Borehamwood
- Full-time
- Schematics
- Customer service
- Communication skills
Electrical Engineer
CBRE —London
- Full-time
- Schematics
- Customer service
- Communication skills
11d
Mechanical Engineer
Kier Group —Weald
- Part-time
- Travel
- HVAC
- Flexible schedule

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Helpdesk Operator

ISS Facility Services -
London

Apply Now

Job details

Fixed term contract
£13.49 an hour
4 days ago

Qualifications

Customer service call handling
Inbound customer enquiry call handling
CAFM software
Computer literacy
Stakeholder liaison
Internal department liaison
Organisational skills
Computer skills
Customer support
Customer interaction
Team motivation leadership
Communication skills
Rota coordination

Full job description

Contract: Healthcare

Location: London, SE18 4QH

Hours of work: 37.5

Working Pattern: Monday to Friday 9am - 5pm

Contract Type: Fixed Term Contract (12 months)

Hourly Rate: £13.49

We are seeking a highly organised and proactive individual to provide essential operational and emergency support across the Lewisham and Greenwich NHS Trust.

The postholder will ensure all internal and external calls are handled efficiently, direct callers to the appropriate departments, support emergency crash call processes, manage Multitone bleeps, and assist with on-call rota management.

The Role

Answer and manage calls for the Lewisham and Greenwich NHS Trust, directing callers to the appropriate departments.
Communicate regularly with the Trust's Single Point of Contact to support Trust prioritisation.
Log and monitor Estates tasks for QEH and ensure accurate task records are maintained.
Monitor the CAFM system and support the achievement of agreed SLAs.
Act as a contact point for BOC and waste-related enquiries and services.
Respond to alarms and emergency situations, including BOC, lift and toilet alarms, and support emergency calls as required.
Liaise with ISS Management and Team Leaders to prioritise tasks and support operational coordination activities.
Undertake keyholder responsibilities and provide administrative support.

About You

Previous experience in a similar role.
Good computer competency.
Strong organisational skills with the ability to manage multiple priorities.
Proven ability to manage, lead and motivate a team of people.
Effective communication skills with the ability to work collaboratively with customers, employees and teams at all levels.
High level of flexibility and a positive attitude towards innovation and change.
Ability to work on own initiative and take independent action when required.
Ability to operate a two-way radio.
Awareness and understanding of ETAs and SLAs.

The Company

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger, #aplacetobeyou,

#facilitiesmanagement

ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.

We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers.

We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.

Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

If you have any further queries regarding this role, please contact the Resourcing Team.

To find out more about what we do go here - https://www.uk.issworld.com/

Work Location: In person

Apply Now

Refine Your Search

helpdesk operator jobs in london, gtl

Helpdesk Operator

Multi Services Assistant

Help Desk Coordinator

Vending Operator - Decorum Vending Ltd

Community Host

Field Service Point-of-sale (POS) Engineer

Solutions Engineer - Remote

Security - Security Supervisor

Product Manager

Day Shift Engineer

Electrical Day Shift Engineer

Electrical Engineer

Mechanical Engineer

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