Automotive service manager Work, Jobs in London (with Salaries)

Area Service Manager - Passenger Cars
BYD Europe —Hounslow
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Engineering
Assistant Customer Service Manager
Return on Investment Ltd —Walton-on-Thames
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- In-person
- Annual leave
- Gym membership
Quick apply
BMW Retail Manager
Sytner BMW Harold Wood —Harold Wood
- Weekend availability
- Communication skills
- Employee discount
National Fleet Manager - Denza
BYD Europe —Hounslow
- Sales
- Business development
- Analysis skills
Services Project Manager
Siemens —London
- £50.00 - £99.90 an hour
- Full-time
- Hybrid work
- Computer Science
- PMP
- Engineering
Customer Service & Sales Advisor
Stellantis &You —Croydon
- Up to £60,000 a year
- Weekend availability
- Customer service
- In-person
- Retail sales
- Store discount
- Health & wellbeing programme
Quick apply
Account Manager
Cazoo —Richmond
- Hybrid work
- Employee discount
- Referral programme
7d
Programme Management Office (PMO) Lead
Carwow —London
- Full-time
- Hybrid work
- PMP
- IT
- Leadership
Workshop Manager
Stagecoach —London
- £69,802.27 a year
- Full-time
- Administrative experience
- Employee assistance programme
- Employee discount
12d
Aftersales Excellence Coach (Southern England)
MSX International —London
- Up to £45,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Travel
- Communication skills
- Annual leave
Quick apply
Global Managing Director - Consumer
Infopro Digital Services Limited —London
- Full-time
- Hybrid work
- Sales
- Leadership
- Communication skills
- Employee assistance programme
- Referral programme
Quick apply
Service Manager
La Rose Porsche —Kemsing
- £40,000 - £45,000 a year
- Full-time
- Customer service
- Organisational skills
- Computer skills
- Free parking
- Employee discount
Quick apply
4d
Assistant Aftersales Manager
TrustFord —Dagenham
- From £16.64 an hour
- Hotel
- Team management
- Leadership
- Annual leave
- Employee discount
Assistant Manager
Halfords —Sidcup
- £35,000 - £45,422 a year
- Full-time
- Management
- IT
- Communication skills
- Annual leave
- Employee discount
Social Media Manager
Cazoo —Richmond
- Hybrid work
- Presentation skills
- Organisational skills
- Employee discount
- Referral programme
14d
Area New & Used Car Sales Manager – Vauxhall & BYD
ADVANCE VAUXHALL (MAIN DEALER) —Slough
- £45,000 - £75,000 a year
- Full-time
- CRM software
- Sales
- Driving
Quick apply
10d
Customer Experience Manager
Splend —London
- Full-time
- Management
- Customer service
- IT
- Annual leave
- Employee assistance programme
Quick apply
Scheme Oversight Manager
Motability Foundation —Harlow
- £60,000 - £65,000 a year
- Full-time
- Hybrid work
- Business
- Free parking
- Annual leave
Quick apply
IT Manager
Cazoo —Richmond
- Hybrid work
- Windows
- IT
- Employee discount
- Referral programme
Assistant Sales Manager - MINI
BMW —London
- Monday to Friday
- Sales
- Organisational skills
- Leadership
- Employee assistance programme

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automotive service manager jobs near london

Area Service Manager - Passenger Cars

BYD Europe -
Hounslow

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Job details

Benefits

Company pension
Company events
Car scheme

Qualifications

Microsoft Powerpoint
Microsoft Excel
Engineering
Microsoft Office
Agile
Communication skills

Full job description

About the role:

The Area Service Manager play an important role to set up the After Sales activities in the UK Passenger Cars. You will be responsible for building and maintaining a strong and customer focused After Sales service level in UK You will support the network of local dealers and dealer groups, focusing on high quality and mutual satisfaction. You will act as contact person for our National Sales Companies and dealers. You will play an important role in implementing and maintaining service products and After Sales propositions. You will secure that the service procedure is carried out correctly and performs all administrative tasks needed.

Under the responsibility of the After-Sales Manager UK the Area Service Manager ’s main mission will be to ensure to support the UK aftersales market and putting customers at the forefront of everything we do.

Working Location: North West England

Responsibilities:

Identify and implement the operational processes and systems necessary to provide exemplary service to dealers.
Facilitate the installation of spare parts during start-ups and product launches.
Identify gaps and support internal departments to resolve issues.
Identify and implement tactical optimization initiatives of daily operations, processes and systems for the efficiency of transportation capacity, warehouses or service centres.
Support and cooperate with other internal departments and legal resources to ensure national laws are adhered to and required reports regarding parts and accessories to local authorities are submitted on time.
Work closely with internal teams, partners and various service providers to optimize customer communication, process flow and parts availability planning with the application and CRM.
Collaborate with sales and service operations in resource planning and process execution, with respect to sales forecasting, inventory level and supply chain management.
Take a customer-centric approach and provide a unique customer experience and easy support.
Use customer feedback to continually improve the service provided to BYD customers.
Understand customer and market trends and anticipate customer expectations within BYD and its competitors.
Provide reports and share information with internal stakeholders to improve customer experience
Document customer updates throughout their journey, using the CRM platform, ensuring up-to-date data capture.
Be the primary point of contact, for the customer, across digital and physical touchpoints via different channels (inbound and outbound).
Be the ambassador of BYD in the area of responsibility.

Your profile:

Degree in Engineering or equivalent.
Proven and certified EV technical experience and know-how is a must have.
Extensive knowledge of diagnosis tools and reports.
Vast experience in a similar job ideally in an agile, start-up environment (hands-on attitude).
Extremely organised, ability to work with parallel workstreams, and manage pressure.
Automotive background in technical roles (ideally for an OEM).
Ability to work with different departments and characters, outstanding communication skills.
Result driven.
Confident in working with Microsoft Office suite (Excel, Powerpoint).

We offer:

Performance and experience based competitive remuneration
25 holidays + public holidays
Scottish Widow workplace pension
Commute allowance
Private healthcare
Salary sacrifice car scheme
Department & company wide teambuilding events.
An exciting opportunity to be part of European transition to Zero Emissions transportation and de-carbonization of the economy

Our Purpose is to build a zero-emission future that reconnects humanity with nature and a World of clean air. We are looking for talent that connects with this mission and want to create positive impact by joining a diverse and dynamic team

Apply Now

Refine Your Search

automotive service manager jobs in london

Area Service Manager - Passenger Cars

Assistant Customer Service Manager

BMW Retail Manager

National Fleet Manager - Denza

Services Project Manager

Customer Service & Sales Advisor

Account Manager

Programme Management Office (PMO) Lead

Workshop Manager

Aftersales Excellence Coach (Southern England)

Global Managing Director - Consumer

Service Manager

Assistant Aftersales Manager

Assistant Manager

Social Media Manager

Area New & Used Car Sales Manager – Vauxhall & BYD

Customer Experience Manager

Scheme Oversight Manager

IT Manager

Assistant Sales Manager - MINI

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