Care specialist Work, Jobs in London (with Salaries)

Lead Agent - T3
ABM —London Heathrow Airport
- £15.44 an hour
- Customer service
- Mentoring
Trainee Customer Resolutions Advisor
Foxtons —London
- £26,000 - £30,000 a year
- Hybrid work
- No experience needed
- Administrative experience
- Organisational skills
- Annual leave
- Work from home
Quick apply
Front Office - Team Member
Hilton - London Bankside —London
- £13.80 an hour
- Full-time
- Hotel
- Front desk
- In-person
- Employee assistance programme
- Employee discount
Customer Care Specialist
Prima —London
- Hybrid work
- Data entry
- Communication skills
Quick apply
Part time Guest Experience Specialist LHR
Signature Aviation —Heathrow
- From £16,000 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Computer literacy
- Free parking
- Employee assistance programme
Quick apply
4d
Revenue Protection Officer
Amulet —Poplar
- £18.17 an hour
- Full-time
- English
- First Aid Certification
- Conflict management
- Annual leave
Quick apply
5d
Customer Service Live Chat Agent
Mr Lender —Loughton
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Annual leave
Quick apply
Lead Agent
ABM —London Heathrow Airport
- £15.44 an hour
- Full-time
- Customer service
- Mentoring
Client Placement Specialist
UK Therapy Guide —London
- £14 an hour
- Part-time
- Remote
- Google Suite
- Computer skills
- Communication skills
- Work from home
Quick apply
6h
Support Worker
Birchwood & Co Case Management Ltd —London
- £18 an hour
- Part-time
- Driving
- In-person
- Communication skills
- Annual leave
Quick apply
Assistant Support Worker
The Salvation Army —London
- £15.09 an hour
- Communication skills
- Free parking
8d
Entry Level Customer Resolutions Advisor
Foxtons —Watford
- £26,000 - £30,000 a year
- Hybrid work
- No experience needed
- Administrative experience
- Organisational skills
- Annual leave
- Work from home
Quick apply
Care Coordinator
Guy's and St Thomas' NHS Foundation Trust —London
- £58,133 - £65,261 a year
- Full-time
- Teaching
17h
ESOL Tutor
City of Westminster Council —Westminster
- £35.59 an hour
- English
- Communication skills
- Time management
Graduate Scheme Trainee
University of East London —London
- £28,902 - £30,923 a year
- Hybrid work
- University
- No degree
- Organisational skills
- Employee discount
4h
Thurrock-Temporary Sales Assistant 8 week contract
TGJones —Grays
- £8.00 - £12.71 an hour
- Part-time
- Customer service
- School
- Employee assistance programme
- Employee discount
Quick apply
11d
Warehouse Operative Nights
Evri —Enfield
- £14.71 - £22.07 an hour
- Overtime
- Annual leave
Porter
Medirest —London
- £14.80 an hour
- Part-time
- Hotel
- Restaurant
- Employee discount
Collections Specialist
Tabeo —London
- Weekend availability
- Remote
- Continuous improvement
- Communication skills
- Negotiation
- Annual leave
Customer Onboarding Specialist
QuantumLoopAI —London
- £26,500 a year
- Full-time
- CRM software
- Bachelor's degree
- Organisational skills
Quick apply

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Lead Agent - T3

ABM -
London Heathrow Airport

Apply Now

Job details

Fixed term contract
£15.44 an hour

Qualifications

Customer service
Mentoring junior staff
Mentoring
Aviation passenger services
Load & unload

Full job description

Description

LOCATION: Heathrow Airport

SHIFT PATTERN: 4 on 4 off, 40 hours per week,

PAY RATE: £15.44 per hour

If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at [email protected]. We're here to help!

As a Lead Agent at Heathrow Airport, you are a customer service specialist and a highly visible focal point for colleagues, airlines and passengers. You will use your expert knowledge to deliver the absolute highest level of care. Your mission is to ensure seamless journeys during high-volume special assistance flights and to provide exceptional, dedicated support for high-profile passengers. You will also serve as an essential mentor and guide for newer, less experienced agents, helping to build a confident and welcoming team environment.

Main Duties & Responsibilities

Deliver First-Class Customer Experiences: Take the lead on high-profile passenger requests, using your expertise to turn a passenger's previously poor customer experience into an exceptionally positive one. You will personally assist special needs passengers through the terminal and onto the aircraft, maintaining the utmost professionalism, politeness and courtesy at all times.

Mentor: Act as a role model by providing invaluable mentoring to new or inexperienced agents within the operation. You will set the standard for outstanding attitudes, behaviours and immaculate personal presentation.

Operational Flow: Support the smooth offloading and on-loading of high-volume flights. You will act quickly to ensure journey milestones are accurately tracked on PDAs, keeping the operational teams fully updated on any issues that require escalation.

Maintain Excellence and Safety: Complete daily equipment checks to guarantee buggies and wheelchairs are clean, tidy and operationally reliable. You will safely assist passengers with their luggage and use proper manual handling techniques when transferring passengers into their seats or wheelchairs.

Apply Now

Refine Your Search

care specialist jobs in london

Lead Agent - T3

Trainee Customer Resolutions Advisor

Front Office - Team Member

Customer Care Specialist

Part time Guest Experience Specialist LHR

Revenue Protection Officer

Customer Service Live Chat Agent

Lead Agent

Client Placement Specialist

Support Worker

Assistant Support Worker

Entry Level Customer Resolutions Advisor

Care Coordinator

ESOL Tutor

Graduate Scheme Trainee

Thurrock-Temporary Sales Assistant 8 week contract

Warehouse Operative Nights

Porter

Collections Specialist

Customer Onboarding Specialist

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