Liaison Work, Jobs in London (with Salaries)

Resident Liaison Officer
Peabody —London
- £44,060 a year
- Customer service
- Microsoft Office
- Organisational skills
6d
Resident Liaison Officer
Bell Building Projects Ltd —London
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Resident Liaison Officer
Horizon Facades —London
- £25,000 - £45,000 a year
- Part-time
- Hybrid work
- Microsoft Office
- In-person
- Communication skills
Quick apply
Customer Liaison Officer (Complaints)
HYDE HOUSING ASSOCIATION —Southwark
- £25,500 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- IT
Quick apply
1d
Resident Engagement Officer
Lewisham Council —London
- £40,404 - £41,637 a year
- Weekend availability
- Communication skills
- Employee discount
14d
Patient Liaison & Executive Assistant (Part-Time)
Yaad LTD —London
- £12 - £13 an hour
- Part-time
- Hybrid work
- Administrative experience
- Office experience
- Work from home
Quick apply
Apprentice Resident Liaison Officer
Equans —Haringey
- £21,000 - £24,000 a year
- Full-time
- Customer service
- No experience needed
- Communication skills
- Annual leave
- Employee discount
Liaison Officer
Metrea Management LLC —London
- Full-time
- Hybrid work
- Travel
- Communication skills
- Annual leave
Quick apply
Security Manger
UniTrust —Poplar
- £63,700 a year
- Full-time
- Management
- Customer service
- Presentation skills
- Employee assistance programme
- Sick pay
Quick apply
Compliance Officer / Supplier Liaison Executive
SwiftSwitch —London
- £35,000 - £40,000 a year
- Monday to Friday
- Sales
Quick apply
Resident Liaison Officer
Kier Group —Rainham
- Full-time
- Microsoft Powerpoint
- Customer service
- Administrative experience
- Flexible schedule
Campus & Student Services Coordinator
Gemological Institute of America —London
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Japan Desk Client Liaison Coordinator
Savills —London
- Full-time
- Mentoring
- Annual leave
6d
Resident Liaison Officer
Southern Housing —Farringdon
- £37,578 a year
- Full-time
- Hybrid work
- Contracts
- In-person
- Communication skills
- Annual leave
7h
Receptionist – Weekend
Vets Now —London
- £15.46 an hour
- Weekend availability
- Annual leave
Resident Liaison Officer
Chigwell Construction —Acton
- From £28,000 a year
- Full-time
- Customer service
- Administrative experience
- Data entry
- Free parking
Quick apply
11d
Resident Liaison Officer
DCK Construction —Camden Town
- Full-time
- Microsoft Excel
- Microsoft Office
- Travel
Quick apply
2d
Resident Liaison Officer
Equans —Croydon
- Full-time
- Customer service
- Maintenance
- Administrative experience
- Annual leave
- Employee discount
Client Resident Liaison Officer - Social Housing
Sureserve —London
- £28,000 - £32,000 a year
- Microsoft Outlook
- Microsoft Office
- Administrative experience
- Annual leave
- Employee assistance programme
Quick apply
Breakdown Recovery Controller / Administrator
Angel Sales Ltd —East London
- £12.80 - £14.60 an hour
- Overtime
- Microsoft Word
- Microsoft Outlook
- English
- Employee discount
Quick apply

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Resident Liaison Officer

Peabody -
London

Apply Now

Job details

£44,060 a year
6 days ago

Benefits

Company pension
Paid volunteer time

Qualifications

Customer service
Microsoft Office
Organisational skills
IT
Communication skills

Full job description

Our Vacancy

We are looking for a passionate and customer-focused Resident Liaison Officer to join our Investment directorate and play a key role in ensuring residents and leaseholders are fully informed, supported and engaged throughout our planned investment and improvement programmes.

In this role, you will act as the primary link between residents, contractors and Peabody teams, ensuring communication is clear, timely and effective. You'll work proactively to resolve access issues, support vulnerable residents, minimise disruption during works and help create positive customer experiences throughout the delivery of our programmes.

What You'll Do

Provide exceptional customer service, building strong relationships with stakeholders and delivering timely communication with customers
Work to resolve problems of access and ensure vulnerable residents are supported and those with language difficulties are communicated with effectively, identifying individual needs.
Enhance engagement and collaboration with our customers, Leaseholders, contractors, consultants, and stakeholders in delivering the Investment programme, and promoting our values and vision.
Ensure the Investment customer communication is managed and distributed effectively.
Work to resolve problems of access and ensure vulnerable residents are supported and those with language difficulties are communicated with effectively, identifying individual needs.
Attend contractor meetings, providing reports and information to assist in the management of the Investment contracts.
Work within the asset management project team to monitor resident satisfaction with the works programme, projects and contractors’ performance through the use of KPIs and to translate these into operational and strategic improvements.
Monitor quality and ensure customer service standards are adhered to.
Support the Peabody Complaints Team in the investigation, management, and response to complex complaints from customers.

What You'll Need

Experience within resident liaison, customer engagement, customer service, housing or a similar customer-focused environment
Excellent communication and interpersonal skills, with the ability to engage confidently with a diverse range of stakeholders
Strong customer care skills and a genuine commitment to delivering outstanding service
Ability to build effective working relationships across operational and professional teams
Good organisational skills with the ability to manage competing priorities and deadlines
Strong problem-solving skills and a proactive approach to overcoming obstacles
Good IT skills and experience using Microsoft Office applications.

Why Join Us?

When you join Peabody, you're joining a team guided by our values: Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered.

What We Offer

30 days' annual holiday, plus bank holidays
Two additional paid volunteering days each year
Flexible benefits scheme, including family-friendly benefits and access to a discount portal
4 x salary life assurance
Up to 10% pension contribution

Please read before applying

Peabody does not provide sponsorship as a licensed UK employer.

If this sounds like the right opportunity for you, we'd love to hear from you. Please apply now by submitting an anonymised CV and a short statement explaining why you're the perfect fit for this role.

If you have any questions about this role, please contact Ryan Loasby, Talent Specialist, at [email protected].

Interview Date: Friday 31st July 2026 at Peabody, 45 Westminster Bridge Rd, London SE1 7JB

The closing date for this advert will be 24th July 2026. However, we reserve the right to close this advert early should we receive a high volume of suitable applications.

Apply Now

Refine Your Search

liaison jobs in london

Resident Liaison Officer

Resident Liaison Officer

Resident Liaison Officer

Customer Liaison Officer (Complaints)

Resident Engagement Officer

Patient Liaison & Executive Assistant (Part-Time)

Apprentice Resident Liaison Officer

Liaison Officer

Security Manger

Compliance Officer / Supplier Liaison Executive

Resident Liaison Officer

Campus & Student Services Coordinator

Japan Desk Client Liaison Coordinator

Resident Liaison Officer

Receptionist – Weekend

Resident Liaison Officer

Resident Liaison Officer

Resident Liaison Officer

Client Resident Liaison Officer - Social Housing

Breakdown Recovery Controller / Administrator

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