Outreach team leader Work, Jobs in London (with Salaries)

Assertive Outreach Team Leader
Central and North West London NHS Foundation Trust —London
- £55,524 - £62,652 a year
- Weekend availability
- Care plans
6d
WLA - IPS/SEQF Employment Specialist
Shaw Trust —West London
- £31,873 - £38,190 a year
- Annual leave
- Employee assistance programme
Head of Recruitment and Retention
EMJ —London
- £70,000 - £75,000 a year
- Monday to Friday
- Hybrid work
- Analysis skills
- Human resources
- Organisational skills
Quick apply
Customer Assistance Coordinator - Home Assistance 6 month FTC
Allianz —Croydon
- Weekend availability
- Customer service
- Organisational skills
- Financial services
- Annual leave
- Employee discount
Delegate Recruitment Executive – B2B Technology Events
The Channel Co. —London
- Full-time
- Hybrid work
- Microsoft Word
- CRM software
- Microsoft Excel
- Referral programme
13d
Global Learning Experience Designer - Global Specialty Businesses - 12 Month FTC
Boston Consulting Group —London
- Full-time
- English
- Analysis skills
- Project management
Sales Intern
CHX Asset Management —London
- £100 - £1,000 a week
- Full-time
- Hybrid work
- Microsoft Word
- English
- Microsoft Office
- Flexitime
- Work from home
Quick apply
Regional Recruiting Lead (EMEA & Asia Pacific)
General Atlantic Service Company, L.P —London
- Master's degree
- Analysis skills
- Financial services
Senior Associate - Events & Outreach
Moody's —London
- Marketing
- Project management
- Bachelor's degree
Associate Team Leader
Skybound Wealth Management —London
- Hybrid work
- CRM software
- Sales
- Business development
4d
Strategy & Delivery Adviser - AI Security Institute Red Team
Department for Science, Innovation & Technology —London
- £44,620 - £52,090 a year
- Full-time
- Hybrid work
- Presentation skills
- AI
- Annual leave
- Employee discount
1h
Delegate Recruitment Executive
BPL Business Media Limited —Uxbridge Station
- £24,000 a year
- Part-time
- Sales
- English
- Organisational skills
- Free parking
Quick apply
Talent Acquisition Partner
Safetykleen —Brentford
- Full-time
- Hybrid work
- Sales
- Continuous improvement
- Organisational skills
- Employee assistance programme
- Referral programme
Quick apply
Talent Acquisition Specialist
EXL Service —London
- Full-time
- Hybrid work
- Data analysis skills
- Human resources
- AI
- Employee stock purchase plan
Associate, Asset Management - onsite London - living sector experience required (senior living, hospitality, student living, multi-family, etc)
HCN UK Management Services Ltd —London
- Hospitality
- Microsoft Excel
- Sales
- Profit sharing
- Employee stock purchase plan
Global Talent Acquisition Partner
Funko —London
- Full-time
- Travel
- Communication skills
Quick apply
5d
Entry Level SDR (HF1340649)
Flourish —London
- £27,000 - £35,000 a year
- Full-time
- Sales
- No experience needed
- Communication skills
Quick apply
11d
Executive Engagement & Sales Associate
1440Sports —London
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Sales
- Salesforce
- Writing skills
Quick apply
9d
People (ER) Advisor - London
Perk —London
- Bar
- English
- Relocation assistance
- Annual leave
Customer Assistance Coordinator - Home Assistance
Allianz Partners —London
- From £29,000 a year
- Weekend availability
- Customer service
- Organisational skills
- Financial services
- Annual leave
- Work from home
Quick apply
13d

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Assertive Outreach Team Leader

Central and North West London NHS Foundation Trust -
London

Apply Now

Job details

Full-time
£55,524 - £62,652 a year
6 days ago

Qualifications

Tableau
Care plans

Full job description

A new exciting opportunity has arisen for a Team Leader role for the Assertive Outreach function of the Bentley House Community Mental Health Hub. We are looking for an experienced Mental Health Nurse/Occupational Therapist/Social Worker to join our dynamic team. The post holder will work with adults in the community with severe and enduring mental illness who are at risk of disengaging with the service. The post holder will oversee the staff working with this client group, and facilitate collaborative work with the wider team.

The role is suitable for a qualified clinician with experience working in the community. Applicants should have strong clinical and risk management skills, and be able to work flexibly.

The post holder will work as a Team Leader with duties including:

Manage a complex caseload of patients with SMI and dual diagnosis, and have oversight of patients receiving assertive outreach interventions

To offer patients assertive and intensive time-limited support with the aim of building engagement, stabilising risk and preventing crisis.

Work collaboratively with the consultants, CMHH MDT and Psychotropic Clinic.

To coordinate referrals and transfers of care between teams

Be responsible for the supervision of staff

Chair clinical and team meetings as appropriate

To assist the team to be compliant with KPI and monitor electronic records

Commitment from the team to develop you by offering in-house development sessions
Free access to our Staff and Wellbeing service to ensure that you are always looking after yourself
Commitment to career mapping to ensure continuous professional development including opportunities within the Trust
On and off-site shadowing opportunities , including HTT, Psych Liaison and many more
Local nursing, social work or OT forums run by one of the senior leads
An opportunity to work with a friendly, dynamic, passionate and diverse team who are committed to looking after each other as well as their patients
Regular training opportunities including Trauma Informed Approach

MAIN DUTIES AND RESPONSIBILITIES

1. Assertive Outreach Delivery

Provide intensive outreach in line with the SOP:
First 3 months: minimum 3 contact attempts per week, aiming for 1–2 successful contacts.
Next 3 months: minimum 2 contact attempts per week.

Deliver flexible contact through home visits, community meetings, phone calls, texts, and occasional evening/weekend availability.
Maintain a “no discharge for DNA” approach, using persistent and creative engagement strategies.
Build strong therapeutic relationships through empathy, reliability, and trauma‑informed practice.
Provide continuity and consistency as the allocated Assertive Outreach named worker.

2. Clinical Responsibilities

Complete and update care plans , risk assessments , and safety plans in line with Trust policy.
Conduct frequent dynamic risk assessments and escalate concerns promptly.
Lead on transition planning back to routine CMHH care.
Ensure timely documentation of all contact attempts, outcomes, and risk assessments.
Work collaboratively with the Hub named worker where this is a separate role.
Deliver meaningful intervention
Use therapeutic engagement to support patients to engage.
Supervision of Assertive outreach staff
To hold a case load of 10-15 patients.

3. Holistic Support & Multi‑Agency Working

Address mental health and physical health
Liaise with other partners regarding identified needs e.g. drug and alcohol services, social care, housing teams, and voluntary sector partners.
Support individuals to access practical help such as housing applications, benefits, and community resources.
Involve families and carers (with consent) to strengthen support networks.

4. In‑Reach to Inpatient Wards

Provide continuity of care during hospital admissions.
Attend inpatient wards to maintain engagement and support discharge planning.
Ensure safe and coordinated transition back to community services.

5. MDT Working & Communication

Participate in MDT meetings and AO huddles.
Share updates, escalate concerns, and contribute to joint care planning.
Maintain strong links with crisis services, inpatient teams, and external agencies.
Promote reflective practice and collaborative working within the team.

6. Training, Supervision & Professional Development

Maintain professional registration and adhere to relevant legislation (MHA, MCA, Care Act).
Participate in clinical supervision, reflective practice, and mandatory training.
Contribute to team learning, including sharing specialist knowledge related to your profession.
Support students or trainees where appropriate.
To participate in training relevant to post.

7. Management of Resources

Work within CNWL policies including lone working, safeguarding, risk management, and health & safety.
Ensure accurate and timely record‑keeping.
Contribute to monitoring caseloads, contact frequency, and clinical review processes.
Use Trust systems (e.g., Tableau disengagement dashboards) to support identification of risk patterns.

8. Research, Audit & Service Development

Contribute to audits, service evaluation, and quality improvement initiatives.
Ensure practice is evidence‑based and aligned with the Assertive Outreach SOP.
Participate in the development of the AO model and wider CMHH pathways.
Recording caseload activity on system one and ensuring accurate recording
To report on team performance in terms of patient feedback and productivity and DNA rates.

9. Building and Maintaining Relationships with Local Community

Work collaboratively with community organisations, primary care, and voluntary sector partners.
Support individuals to access community resources that promote stability and recovery.
Maintain strong links with other CNWL community and inpatient teams.

10. General

Abide by legal requirements and the professional code of conduct for your discipline.
Undertake any other duties relevant to the post as requested by senior managers.
Promote equality, diversity, and inclusion in all aspects of practice.

RIDING CLAUSE

This job description is an outline of the postholder’s duties and responsibilities. It is not exhaustive and may be amended to meet the changing needs of the service.

Apply Now

Refine Your Search

outreach team leader jobs in london

Assertive Outreach Team Leader

WLA - IPS/SEQF Employment Specialist

Head of Recruitment and Retention

Customer Assistance Coordinator - Home Assistance 6 month FTC

Delegate Recruitment Executive – B2B Technology Events

Global Learning Experience Designer - Global Specialty Businesses - 12 Month FTC

Sales Intern

Regional Recruiting Lead (EMEA & Asia Pacific)

Senior Associate - Events & Outreach

Associate Team Leader

Strategy & Delivery Adviser - AI Security Institute Red Team

Delegate Recruitment Executive

Talent Acquisition Partner

Talent Acquisition Specialist

Associate, Asset Management - onsite London - living sector experience required (senior living, hospitality, student living, multi-family, etc)

Global Talent Acquisition Partner

Entry Level SDR (HF1340649)

Executive Engagement & Sales Associate

People (ER) Advisor - London

Customer Assistance Coordinator - Home Assistance

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