Retention specialist Work, Jobs in London (with Salaries)

Retention Marketing Specialist - Maternity Cover
QVC —West London
- Full-time
- Hybrid work
- Marketing
- Analysis skills
- Project management
- Annual leave
- Employee assistance programme
Product Support Specialist - EMEA
Ashby —London
- £64,500 - £81,500 a year
- Weekend availability
- Remote
- Leadership
- Annual leave
Customer Success Specialist (Proptech, B2B SaaS)
Houseful —London
- Full-time
- Data analysis skills
- IT
- Time management
- Annual leave
- Referral programme
Quick apply
13d
Customer Engagement Specialist
Wurth UK Ltd —Erith
- £35,000 - £40,000 a year
- Microsoft Excel
- Sales
- Analysis skills
- Employee assistance programme
- Employee discount
Quick apply
Employment Specialist (Individual Placement and Support)
Change Grow Live —Romford
- £30,268.05 - £32,802.41 a year
- Team management
- No degree
- Communication skills
- Annual leave
- Employee discount
5d
Client Success Specialist - Sustainability Solutions
Institutional Shareholder Services —London
- Full-time
- Microsoft Excel
- Microsoft Outlook
- English
CRM Specialist
Pandora Jewelry —London
- Full-time
- Hybrid work
- English
- Analysis skills
- Continuous improvement
- Annual leave
- Employee assistance programme
Client Engagement Specialist, Newswires, EMEA
News Corp —London
- Sales
- Salesforce
- English
- Annual leave
- Employee discount
10d
AI Workflow Specialist (Billing & Payments) - 6 Month FTC
Bumble Inc. —London
- £50,000 - £80,000 a year
- Call to connect
- Hybrid work
- Master's degree
- Analysis skills
- APIs
- Annual leave
Quick apply
Head of Record Review Team
Ministry of Justice —London
- £40,001 - £60,000 a year
- Part-time
- Hybrid work
- Management
- Project management
- Presentation skills
- Annual leave
- Employee discount
Student Support Specialist (SSO)
QA —London
- Travel
- AI
- Communication skills
- Annual leave
- Employee assistance programme
13d
CRM Specialist - Living Proof
Unilever Prestige UK Hub —London
- Microsoft Excel
- Sales
- Microsoft Office
- Employee discount
Quick apply
4d
Client Retention Manager
News Corp —London
- Google Suite
- Data analysis skills
- Analysis skills
10d
Senior Customer Success Manager, Enterprise - United Kingdom m/f/d
AB Tasty —London
- From £70,000 a year
- Full-time
- Hybrid work
- Google Suite
- Travel
- AI
- Annual leave
Quick apply
Client Engagement Specialist, Newswires, EMEA
Dow Jones —London
- Sales
- Salesforce
- English
- Annual leave
- Employee discount
IPS Employment Specialist
Mind in Bexley —Erith
- Up to £32,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- No degree
Quick apply
Client Engagement Manager
Monotype —London
- Full-time
- Analysis skills
- Travel
- Mentoring
CRM - Senior CRM & Loyalty Manager
Schuh —London
- Full-time
- Salesforce
- English
- Microsoft Office
- Employee assistance programme
- Employee discount
Onboarding Specialist
1st Formations —London
- £32,000 - £35,000 a year
- Full-time
- Hybrid work
- Accounting
- QuickBooks
Head of Customer Experience
Galeta —London
- £60,000 - £70,000 a year
- Full-time
- CRM software
- Hospitality
- Management
- Employee discount
Quick apply
4d

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Retention Marketing Specialist - Maternity Cover

QVC -
West London

Apply Now

Job details

Full-time

Benefits

Annual leave
Employee assistance programme
Employee discount

Qualifications

Marketing
Analysis skills
Project management
Organisational skills
AI

Full job description

Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road.

Your Opportunity, Your Team

The Retention Marketing Specialist supports QVC UK, and plans and activates retention marketing campaigns that drive customer engagement, sales and lifecycle performance. This role is for a 12 month maternity cover

Where You'll Work

This role is hybrid and will require you to be onsite at Chiswick Park, West London two days a week.

What You'll Do

You will own and deliver a section of the retention marketing calendar, ensuring campaigns are executed on time and aligned to retail priorities, strategic initiatives and customer lifecycle goals
You'll plan and coordinate email campaigns with cross-functional teams including Creative, Copy, Design, Digital Trading, Buying, Planning and Project Management
Support wider retention marketing activity across push notifications, SMS, print, postcards and brochures as projects evolve
Partner closely with the Retention Analyst to review campaign performance, identify test-and-learn opportunities, and continuously optimise output and sales results
Produce and share weekly and monthly performance reporting, turning campaign insight into clear recommendations for key stakeholders across the marketing team

What You'll Bring

You have experience in retention marketing within a retail environment, with proven success driving customer count, engagement and spend
Strong knowledge of campaign management and marketing automation tools, with experience using data and insights to improve campaign performance
Experience working across multiple marketing channels including email, and ideally exposure to SMS, push notifications and print
Excellent analytical skills, with the ability to translate complex results into clear, actionable recommendations for a range of stakeholders, including senior leaders
Strong project management and organisational skills, with the ability to manage multiple deadlines in a fast-paced commercial environment
Degree-level education in Marketing or a related discipline, or equivalent relevant experience
Experience using AI for copy development and campaign optimisation would be advantageous

#LI-VJ1

INDCOMM

Disability Confident Scheme

QVC UK is a Disability Confident Leader, level 3 accredited employer and operates a Disability Confident Scheme (“DCS”). For any UK based roles, if you’d like to be considered under this scheme, please indicate this on the application form.

Our Total Rewards package includes benefits you’ll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts! In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits.

QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at [email protected] for assistance.

If provided, salary ranges are a general guideline only, and actual salaries will vary and are based on factors such as a candidate's qualifications, skills, experience, and geographic location as well as business and market conditions.

Apply Now

Refine Your Search

retention specialist jobs in london

Retention Marketing Specialist - Maternity Cover

Product Support Specialist - EMEA

Customer Success Specialist (Proptech, B2B SaaS)

Customer Engagement Specialist

Employment Specialist (Individual Placement and Support)

Client Success Specialist - Sustainability Solutions

CRM Specialist

Client Engagement Specialist, Newswires, EMEA

AI Workflow Specialist (Billing & Payments) - 6 Month FTC

Head of Record Review Team

Student Support Specialist (SSO)

CRM Specialist - Living Proof

Client Retention Manager

Senior Customer Success Manager, Enterprise - United Kingdom m/f/d

Client Engagement Specialist, Newswires, EMEA

IPS Employment Specialist

Client Engagement Manager

CRM - Senior CRM & Loyalty Manager

Onboarding Specialist

Head of Customer Experience

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