Senior client manager Work, Jobs in London Ec1v7eb (with Salaries)

Senior Operations Manager - Soft FM
Equans —London
- Full-time
- Customer service
- University
- Continuous improvement
- Annual leave
- Employee assistance programme
Head of Claims
MLabs —London
- £150,000 - £200,000 a year
- Full-time
- Remote
- Recruiting
- In-person
- AI
- Annual leave
Quick apply
Senior Commercial Manager
Thesqua.re Serviced Apartments —Hammersmith
- £50,000 - £60,000 a year
- Full-time
- Hospitality
- Master's degree
- Business development
- Free parking
- Health & wellbeing programme
Quick apply
7d
Chief of Staff
The Chief of Staff Association —London
- £150,000 - £185,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Analysis skills
- Travel
Calling and Compliance Manager
One Sixty Fundraising —East London
- £29,000 - £34,000 a year
- Full-time
- Hybrid work
- Supervising experience
- Team management
- Organisational skills
- Store discount
- Employee discount
Quick apply
6d
Senior Programme Delivery Manager
Imperial College London —South Kensington
- £59,808 - £71,793 a year
- Weekend availability
- Hybrid work
- Management
- University
- Continuous improvement
- Annual leave
8d
Amazon Brand Manager - UK & European Markets (London Based)
Atlantic Access Ltd —Archway Station
- £37,000 - £45,000 a year
- Full-time
- Hybrid work
- Leadership
- Analytics
Quick apply
14d
Background Screening & Vetting Associate
PeopleCheck Ltd —Richmond upon Thames
- From £28,860 a year
- Full-time
- Hybrid work
- Writing skills
- English
- Research
- Sick pay
Quick apply
Senior Manager - Employee Relations - UK
Infosys —London
- Microsoft Powerpoint
- Microsoft Outlook
- Writing skills
Senior Delivery Manager
Waracle —London
- Full-time
- Hybrid work
- Mentoring
- Agile
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Senior Development Manager – Residential
Madison Berkeley —London
- From £110,000 a year
- Hybrid work
- Construction experience
- Budgeting
Senior Delivery Manager
Stream —London
- £70,000 - £75,000 a year
- Hybrid work
- Continuous improvement
- Mentoring
- Annual leave
Quick apply
3d
Operations Director
Nexus Solstic Digital Ltd. —London
- £75,000.00 - £119,307.38 a year
- Full-time
- Budgeting
- In-person
- Business
- Profit sharing
- Annual leave
Quick apply
3d
Events and Relationships Manager
The City Of London —London
- £44,110 - £49,140 a year
- Full-time
- Communication skills
Agile Delivery Senior Manager
Boston Consulting Group —London
- Full-time
- PMP
- Continuous improvement
- Agile
Customer Experience Manager
Centre for Effective Dispute Resolution —London
- £42,000 - £48,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- Data analysis skills
- Life insurance
Quick apply
5h
Implementation Success Manager - USA, Canada and UK
Storyblok —London
- £98,100 - £142,000 a year
- Remote
- English
- Annual leave
- Flexible schedule
Change Manager (Life Sciences) x3 - Contract roles
Project Blackbook —London
- £400 - £550 a day
- Hybrid work
Quick apply
Change Manager
NHSProfessionals —Hemel Hempstead
- £49,000 a year
- Hybrid work
- Salesforce
- Continuous improvement
- Travel
- Annual leave
- Employee assistance programme
Quick apply
4d
Senior Events Manager
Peninsula —London
- Full-time
- Hybrid work
- Team management
- Leadership

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Senior Operations Manager - Soft FM

Equans -
London

Apply Now

Job details

Permanent | Full-time

Benefits

Cycle to work scheme
Annual leave
Discounted gym membership
Employee assistance programme
Employee discount
Referral programme

Qualifications

Maximo
Stakeholder collaboration
CAFM software
Customer service
Stakeholder liaison
Facilities management
Continuous improvement
Budgeting
Training & development
Leadership
Team motivation leadership
Communication skills

Full job description

Senior Operations Manager - Soft FM

Offer ID:

84110

Job:

Project Managers / Facility Management

Contract type:

Permanent

Schedule:

Full-Time

Country:

United Kingdom

Equans are looking for a Senior Operations Manager – Soft FM to join our team at The University of West London. This is a permanent, full-time role, working 40 hours per week. On offer is a competitive salary, company vehicle or allowance, bonus and benefits package.

The Senior Operations Manager will lead all Soft FM operations on the university contract, ensuring services run smoothly, efficiently, and to a high standard. The post holder will act as the key link between Equans and the university’s FM team.

The ideal candidate is a self-motivated and driven individual able to add expertise and leadership to the team. Will establish good working relationships with both client and team members. Able to deal with multiple competing priorities without compromising service delivery, including business critical events.

The ideal candidate will bring extensive experience managing soft FM and security services at a senior level. Previous experience of meeting SLA’s and KPI’s, team management, stakeholder management and driving standards forwards.

What will you deliver?

Manage all Soft FM teams: cleaning, security, caretaking, helpdesk, etc
Ensure services meet SLAs, KPIs, and client expectations
Drive continuous improvement, innovation, and cost efficiency
Maintain strong relationships with the university’s FM function
Engage with schools/departments to enhance Equans’ reputation on campus
Recruit, train, develop, and motivate staff
Lead a large, diverse operational workforce
Create budgets, business plans, and departmental strategies
Manage financial performance and reporting
Support commercial activity and contract development
Some out-of-hours attendance required

What can we offer you?

On offer is a competitive salary, company vehicle or allowance, bonus, and benefits package, which includes;

25 days annual leave (+ public holidays)
Life Cover equivalent to 2 times annual salary
Employee discount shopping schemes on major brands and retailers
Gym membership discounts
Cycle to work scheme
Holiday purchase scheme
2 corporate social responsibility days per year
Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes
Attractive Employee Referral Rewards Scheme
Access to our growing employee networks
24/7 Employee Assistance Program and access to mental wellbeing app

Who are you?

Strong background in Soft FM management at a senior level
Experience managing large teams and prioritising workloads
Excellent communication and customer service skills
Skilled in budget management and financial systems
Familiarity with CAFM systems Maximo or similar
Experience in contract negotiation and implementation

This role includes a DBS Enhanced check therefore ability to pass is essential

Who are we?

In the UK & Ireland, Equans is a provider of sustainable facilities management and regeneration, and cutting-edge energy and digital services. Our 15,000 employees combine these activities to deliver decarbonisation across the built environment and help businesses, communities, public sector organisations and government to accelerate the transition to a low carbon, resilient world.

Globally, Equans is a world leader in the energy and services sector with operations in 20 countries, 90,000 employees working on 5 continents and a turnover of 19.2 billion euros in 2024. Equans is a subsidiary of the Bouygues group.

Our ambition

At Equans, we are driven by our ambition to be recognised for our operational excellence and as the best place to work for our employees. This commitment extends to achieving global and sustainable performance through Impact, ensuring that everything we do aligns with our core values—Accountability, Respect, Team Spirit, and Service Focus.

We take ownership, act with integrity, and set high standards. We listen, support, and care for one another. We collaborate and build trust to achieve shared goals, always striving to meet our customers' needs in a proactive and pragmatic way. These values shape our culture, strengthen our community, and inspire us to deliver excellence every day.

What's next?

If this role is of interest to you, please click below to register, apply, and track your progress! A member of our Resourcing Team will review your application and be in touch.

As part our commitment to better reflect the markets within which we operate, we encourage applications from women, ethnically diverse individuals and people with disabilities, along with all candidates who identify with protected characteristic groups under the Equality Act 2010.

At Equans we’re committed to delivering a culture where everyone’s voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans you’ll find a welcoming and open workplace where you’re supported and encouraged to be your true self at work.

You’ll also have access to our growing employee networks including AccessAbility (representing those with physical and mental disabilities), Encompass (representing the LGBTQ+ community), RISE (representing people from ethnic backgrounds), Veterans & Reservists, WOMEN Together (representing women in Equans), Working Parents, and Young Professionals.

For this role, you must have evidence of the right to work in the UK. Unfortunately, we are not able to offer a re-location package with this job role. Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements.

The Equans Resourcing Team manage this requirement. Agency involvement is not required. All related enquiries should come to the resourcing team not direct to Equans Managers.

Place:

Workplace : United Kingdom

Apply Now

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