Ticket agent Work, Jobs in London Heathrow Airport (with Salaries)

Ground Operations Agent (9-month Fixed Term Contract)
British Airways —London
- 8 hour shift
- English
- Continuous improvement
10d
Security Lead - LHR
IAG Cargo —Hounslow
- Monday to Friday
- In-person
- Communication skills
- Employee discount
- Gym membership
Reservations Agent- Part Time
Millennium Hotel and Resorts UK —Slough
- Part-time
- Hotel
- Organisational skills
- Annual leave
- Employee discount
Quick apply
Reservations Agent (Part time)
Rosewood London —London
- Part-time
- Sales
- Hotel
- Annual leave
Quick apply
Airline Groups and Reservations Agent
Worldwide Aviation & Tourism Ltd —Brentford
- £26,000 - £28,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- English
- Free parking
- Employee discount
Quick apply
11d
Accommodation Officer
Hillingdon Council —Uxbridge
- £40,182 - £42,060 a year
- Communication skills
- Free parking
- Employee discount
Skilled Operative
M Group —Middlesex
- Nights as needed
- Construction experience
- Annual leave
- Employee assistance programme
Customer Support Agent - Audio/Electronics Experience Required
Cambridge Audio —London
- Full-time
- Hybrid work
- Bar
- Continuous improvement
- Organisational skills
Quick apply
Editorial Assistant
Hachette —London
- Communication skills
- Annual leave
- Employee discount
10d
Trainee Estate Agent Chiswick
Dexters —London
- Sales
- No experience needed
- Employee discount
Quick apply
Tier 2 Technical Support Agent (UK)
Hapana —London
- £43,000 a year
- Weekend availability
- Remote
- CRM software
- Organisational skills
- APIs
Quick apply
Customer Service Assistant - Pier Crew
Hornblower —London
- £12.71 an hour
- Full-time
- Customer service
- First Aid Certification
- Guest services
Quick apply
Trainee Estate Agent Twickenham
Dexters —Teddington
- Sales
- No experience needed
- Employee discount
Quick apply
4d
Publishing Executive
Hachette —London
- Communication skills
- Annual leave
- Employee discount
Night Guest Services Agent
Maybourne —South West London
- Full-time
- Hotel
- Front desk
- Guest services
- Employee discount
- Referral programme
Quick apply
Trainee Estate Agent Clapham High Street
Dexters —London
- Sales
- No experience needed
- Employee discount
Quick apply
8d
Inbound Service Delivery Lead
Lifetime Legal Ltd —Wokingham
- Up to £36,000 a year
- Full-time
- Continuous improvement
- Organisational skills
- In-person
Quick apply
Live Experience Administrator - RG Live
Sony Music Entertainment UK —London
- Research
- Budgeting
Guest Services Agent
Maybourne —South West London
- Full-time
- Hotel
- Café
- Communication skills
- Employee discount
- Referral programme
Quick apply
Trainee Estate Agent Greenwich
Dexters —Teddington
- Sales
- No experience needed
- Employee discount
Quick apply
4d

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Ground Operations Agent (9-month Fixed Term Contract)

British Airways -
London

Apply Now

Job details

Full-time | Fixed term contract
10 days ago

Qualifications

Driving Licence
Goods-out loading and unloading
English
Continuous improvement
Load & unload

Full job description

Reference 12090 Closing date 30/9/2026 Brand British Airways Career area Ground Operations & Cargo Contract type Fixed Term Full Time Location Heathrow Airport, London

Job Description

A career without limits

As the nation’s flag carrier, we take great pride in connecting Britain with the world and the world with Britain.

It’s something we’ve been doing for over 100 years, ever since we launched the world’s first international scheduled air service between London and Paris.

This originality has been in our blood since day one. It’s the spirit we share with the people that fly with us, our partners, and our colleagues.

So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make.

We know great things can happen when you’re inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit.

The role: Ground Operations Agent(9-month Fixed Term Contract)

As part of our £7 billion transformation project, British Airways is continuing to grow. This is a fixed-term opportunity to join our Ground Operations team to provide support during our peak operational period. Should the business's growth result in a need for additional permanent headcount, there may be opportunities to move into a permanent role without the need to re, subject to business requirements at the time.

Do you enjoy working in a lively and dynamic environment where every day is different? We are excited to be recruiting for individuals to join our Ground Operations team at Heathrow Airport. The role will be based at either Terminal 3 or Terminal 5, depending on our operational needs and as a ground operations agent, you'll play a pivotal role in ensuring a flawless journey for our customers.

Your shifts will vary between early and late start times. Currently, shifts are either 8.5 or 11.5 hours long, with the earliest starting at 04:15 and the latest finishing at 00:30 (full details will be shared upon offer). Due to the nature of this role, you must be available to work across these shift patterns, 7 days a week, 365 days a year, including Bank Holidays and religious festivals. This position involves working outdoors in all weather conditions - from heat to freezing cold, rain or shine, so you’ll need to be prepared for diverse environmental challenges throughout the year.

Please note that we reserve the right to close this advert early due to the number of applications received.

What you’ll do:

As one of our ramp colleagues, your responsibilities will include the on-the-day delivery of our aircraft, including baggage handling at Heathrow Airport. You'll also:

Prepare aircraft for arrival and departure.

Load and unload customer baggage, cargo, and approved items onto the aircraft including lifting items up to 32kg.

Deliver customer baggage to designated collection/drop-off points.

Undertake airside logistics activities for safe and timely aircraft arrivals and departures.

Carry out safety checks whilst also raising and reporting any issues.

Work in line with our Standard Operating Procedures, with a particular focus on Safety and Flight Punctuality.

Identify continuous improvement opportunities and maintain a safe, secure, and effective customer baggage operation at LHR.

What you’ll bring to British Airways:

Must have held a Full UK Manual Driving Licence for a minimum of 12 months, with no more than 3 penalty points when you join British Airways

Unrestricted right to live and work in the UK.

Ability to acquire and retain an airside ID pass.

What we are looking for:

Physical fitness to handle manual tasks, including lifting items up to 32kg. This role can involve lifting multiple bags above shoulder height throughout the day

Good interpersonal skills

Fluency in spoken and written English

Resilience to handle outdoor shift work in varying weather conditions.

What we offer:

We believe that all the people who work with us should feel valued for the part they play. It’s one of the reasons our rewards go far beyond a competitive salary.

From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You’ll also receive up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family.

At British Airways you’ll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress.

We never stand still, and we don’t expect our people to either.

Inclusion & Diversity

At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work.

Inclusion and diversity is a key driver of innovation and we’re committed to creating a culture where everyone feels that they can be themselves. We’re looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.

Apply Now

Refine Your Search

ticket agent jobs in london heathrow airport

Ground Operations Agent (9-month Fixed Term Contract)

Security Lead - LHR

Reservations Agent- Part Time

Reservations Agent (Part time)

Airline Groups and Reservations Agent

Accommodation Officer

Skilled Operative

Customer Support Agent - Audio/Electronics Experience Required

Editorial Assistant

Trainee Estate Agent Chiswick

Tier 2 Technical Support Agent (UK)

Customer Service Assistant - Pier Crew

Trainee Estate Agent Twickenham

Publishing Executive

Night Guest Services Agent

Trainee Estate Agent Clapham High Street

Inbound Service Delivery Lead

Live Experience Administrator - RG Live

Guest Services Agent

Trainee Estate Agent Greenwich

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