Customer success manager Work, Jobs in London W12 7gf (with Salaries)

Assistant Store Manager - London
ME+EM —London
- Full-time
- Management
- Merchandising
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
Senior Customer Success Manager, Enterprise - United Kingdom m/f/d
AB Tasty —London
- From £70,000 a year
- Full-time
- Hybrid work
- Google Suite
- Travel
- AI
- Annual leave
Quick apply
Senior Customer Success Manager - UK
Recharge —London
- £84,705.88 - £105,882.35 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Bachelor's degree
- No degree
Quick apply
Customer Success Manager
Sitemate —London
- £55,000 - £66,000 a year
- Full-time
- Hybrid work
- Hospitality
- Sales
- Microsoft Office
- Annual leave
Manager, Customer Success Management
SailPoint —London
- £62,600 - £105,492 a year
- Full-time
- Remote
- Bachelor's degree
- No degree
- Travel
- Annual leave
- Work from home
10d
Senior Customer Success Manager
Stream —London
- From £60,000 a year
- Hybrid work
- Travel
- Financial services
- Annual leave
Quick apply
Business Development Manager (BDM) - Hammersmith - Circa 41k Package - 53k OTE Uncapped
Yell Ltd —Hammersmith and Fulham
- £35,875 a year
- Full-time
- Remote
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Enterprise Customer Success Manager
ScreenCloud —London
- Hybrid work
- Heavy lifting
- Sales
- Analysis skills
- Annual leave
- Flexitime
14d
Customer Success Manager, International Public Sector
Dataminr —London
- Full-time
- Spanish
- Bachelor's degree
- No degree
- Annual leave
Customer Success Manager
Uptick —Shoreditch
- £50,000 - £66,000 a year
- Full-time
- Hybrid work
- Communication skills
- Negotiation
Quick apply
13d
Enterprise Customer Success Manager (m/f/d)
DataGuard —London
- Full-time
- Hybrid work
- English
- Leadership
- Communication skills
Customer Success Manager
Stotles —London
- £45,000 - £65,000 a year
- Full-time
- Hybrid work
- Sales
- Analysis skills
- Gym membership
Customer Success Manager
Juicebox —London
- £110,000 - £160,000 a year
- Full-time
- Human resources
Scaled Customer Success Manager - London
Synthesia —London
- Full-time
- Hybrid work
- Sales
- Communication skills
- Negotiation
- Annual leave
- Referral programme
14d
Customer Success Manager (Law Firms)
iManage —London
- Full-time
- Salesforce
- Communication skills
- Annual leave
- Flexible schedule
Quick apply
11d
Customer Success Operations Manager, EMEA
Okta —London
- £74,000 - £101,000 a year
- Data analysis skills
- Analysis skills
- Driving
- Annual leave
Customer Success Manager
Pacera —London
- Full-time
- Bachelor's degree
- Travel
- Accounting
- Work from home
Customer Success Manager (m/f/d)
Infront Financial Technology GmbH —London
- Full-time
- English
- Travel
- Communication skills
- Employee assistance programme
Customer Success Operations Manager
Varonis —London
- Marketing
- Master's degree
- Analysis skills
Senior Customer Success Manager
Eurobase —London
- Full-time
- CRM software
- Analysis skills
- Organisational skills
Quick apply

I want to receive the latest job alerts for customer success manager in london w12 7gf

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer success manager jobs near london w12 7gf

Customer Success Manager jobs in Dublin, County Dublin

Customer Success Manager jobs in London

Assistant Store Manager jobs in London

Customer Success Manager jobs in Limerick, County Limerick

Finance Manager jobs in Dublin, County Dublin

Part Time Finance Manager jobs in Dublin, County Dublin

Procurement Manager jobs in Dublin, County Dublin

Customer Success Manager jobs in County Dublin

General Manager jobs in County Dublin

Customer Success Manager jobs in Cork, County Cork

Customer Success Manager jobs in Twickenham

Customer Success Manager jobs in Canterbury

Manager jobs in Sheffield

Remote Amazon Customer Support jobs in London

Customer Service jobs in Nottingham

Customer Success Manager jobs in Remote

Customer Success Manager jobs in Runcorn

Operations Manager jobs in Cambridge

Customer Success Manager jobs in North East Region

Customer Success Manager jobs in Peterborough

Assistant Store Manager - London

ME+EM -
London

Quick apply

Job details

Full-time

Benefits

Cycle to work scheme
Annual leave
Company pension
Tech scheme
Employee assistance programme
Employee discount
Life insurance
Referral programme

Qualifications

Management
Merchandising
Leadership
Communication skills

Full job description

Job Title: Assistant Store Manager

Reporting to: Store Manager

Location: London

Contract Type: Full time, 37.5 hours per week

About Us:

ME+EM is one of the UKs fastest-growing luxury fashion brands. In addition to a thriving global digital presence, we operate flagship stores in London and Edinburgh, concessions within Harrods and Selfridges, and have recently expanded with new store openings in the U.S.

At ME+EM we are an entrepreneurial, creative, and passionate group of people. We work hard, are enthusiastic to learn and are not afraid to take risks. Everyone contributes to our success at all levels, and that precisely what makes being a member of the team so rewarding.

Our office and stores are always busy and fast paced, but we work just as hard to make sure its fun, with social activities and biannual parties. We pride ourselves on being approachable, supportive, and welcoming and ensure that everyones hard work is rewarded. It takes all these things to build a strong, successful business and our door is always open to new talent ready to contribute to our growth and evolution.

About the Role

The ME+EM Assistant Store Manager is dedicated to customer service, team morale and driving results, who is responsible for overseeing the store and team in the managers absence. You have a keen understanding of the brand vision and stay up to date on industry trends. You understand the role of retail in our omni-channel business while representing the brand ethos.

Responsibilities:

People Management

Act as the person in charge in the absence of the Manager.
The second point of call for all people related issues within your store. You are not expected to solve big issues but support and listen to your team. If not confidential, the information should be shared with the Store Manager.
Carryout daily training and coaching with the team by leading by example on the shop floor.
Assist with managing staff admin including hours worked against what is recorded in Humanity.
Arrange cover in the absence of the manager.
Ensure breaks are taken whilst being the manager in charge.
Keep up to date with company polices within the handbook and ensure the team are complying.
Assist with identifying training needs and arrange sessions with the Compliance manager to fill the gaps.
Understand the store target and relay this to the team.
Encourage dress code compliance following the policy.
Attend meetings in the absence of the manager.

Customer:

Provide the best most luxurious customer experience to all who visit the store.
Be confident in building organic and long-lasting relationships with customers
Aware of the importance of CRM
Carryout personal styling sessions with confidence.
Promote where possible the omni channel experience

Product:

Have a high level of product knowledge, attend regular product review meetings and relay new information to the team.
Ensure the store display represents the design intent for each garment.
Ensure the protection and use of stock is in the best interests of the business and report any inaccuracies to the Store Manager.
Assist with the store recall process.

System:

Understand the Elucid back office and be a super user for back-office processes
Work alongside the Customer Care team and other operational functions to ensure policies are aligned to ensure the best customer experience is achieved.

About You:

Experience in people management in a high volume, fast paced environment (2 years preferred)
Commercial understanding of modern luxury
Confident in Visual Merchandising
Highly organised and a proactive leader
Coach, detail oriented and enthusiastic
Able to provide examples of exceptional results in Retail
An enthusiasm for store management and Brand leadership
Team player, communication skills, positive attitude, proactive, can-do mindset
Able to provide examples of leading by example, developing others and contributing to the success of the company

Employee Benefits:

33 days annual leave for full time employees (25 days holiday + 8 bank holidays)

A day off to celebrate your birthday.

Pension Scheme

Group Life Insurance

Employee Assistance Programme (EAP)

Length of Service Award

Refer a Friend Scheme

Staff uniform for retail employees

Generous Staff and Friends and Family Discount

Annual Volunteer Day

Cycle to Work Scheme

Tech Scheme

Eye Care Vouchers

Real Living Wage Employer

Employee led committees

Social events and biannual parties

Enhanced maternity and paternity package after 2 years of service.

ME+EM is an equal opportunities employer committed to fostering and preserving a culture of diversity, equality, and inclusion in our workforce. As an equal opportunities employer, we do not discriminate against applicants based on race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We believe that diversity enriches our workforce and strengthens our organisation. Therefore, we encourage minorities, LGBTQ+ candidates, and individuals with disabilities to apply for
opportunities within our company.

Please email [email protected] should you require any adjustments needed to take part in this recruitment process.

Please note, due to the large number of applications we receive, we can only reply to those that are successful to the next stage.

Quick apply

Refine Your Search

customer success manager jobs in london w12 7gf

Assistant Store Manager - London

Senior Customer Success Manager, Enterprise - United Kingdom m/f/d

Senior Customer Success Manager - UK

Customer Success Manager

Manager, Customer Success Management

Senior Customer Success Manager

Business Development Manager (BDM) - Hammersmith - Circa 41k Package - 53k OTE Uncapped

Enterprise Customer Success Manager

Customer Success Manager, International Public Sector

Customer Success Manager

Enterprise Customer Success Manager (m/f/d)

Customer Success Manager

Customer Success Manager

Scaled Customer Success Manager - London

Customer Success Manager (Law Firms)

Customer Success Operations Manager, EMEA

Customer Success Manager

Customer Success Manager (m/f/d)

Customer Success Operations Manager

Senior Customer Success Manager

I want to receive the latest job alerts for customer success manager in london w12 7gf

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected