Service advisor Work, Jobs in Long Clawson, Lec (with Salaries)

Patient Services Reception Advisor
Latham House Medical Practice —Melton Mowbray
- £12.71 an hour
- Part-time
- Front desk
- In-person
Quick apply
8d
Customer Service Advisor
Experian —Nottingham
- Full-time
- Hybrid work
- Annual leave
Quick apply
Home Customer Service Advisor
NEXT —Leicester
- £13.29 an hour
- Part-time
- Computer literacy
- Computer skills
- Free parking
- Employee discount
7d
Customer Service Advisor
Experian Information Solutions —Nottingham
- Full-time
- Hybrid work
- Annual leave
Service Advisor
Nottinghamshire County Council —Nottingham
- Full-time
- Hybrid work
- Analysis skills
- Data entry
- SharePoint
1d
BMW Service Advisor
Sytner —Leicester
- Weekend availability
- Organisational skills
- Employee discount
Parts Advisor
cinch —Derby
- £31,000 a year
- Monday to Friday
- Computer literacy
- Employee assistance programme
Quick apply
Customer Service Advisor M439
Charnwood Borough Council —Charnwood
- £27,254 - £29,064 a year
- IT
- Free parking
- Annual leave
7d
Service Coordinator
Rainbow Parents and Carers Forum —Arnold
- £29,000 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
BMW Trainee Service Advisor
Sytner —Leicester
- Weekend availability
- No experience needed
- Organisational skills
- Employee discount
8d
Customer Service Advisor
Cromwell —Leicester
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
Customer Service Advisor
Entrance Composite door solutions —Nottingham
- £26,000 - £30,000 a year
- Full-time
- Salesforce
- English
- Analysis skills
Quick apply
2d
Customer Service Advisor
Derby City Council —Derby
- £25,583 - £25,989 a year
- Full-time
- Computer skills
Customer Service Advisor
NEXT —Leicester
- £12.90 an hour
- Full-time
- English
- Free parking
- Paid training
3d
Personal Advisor (Leaving Care Service)
Civic Recruitment Limited —Nottingham
- Full-time
- Hybrid work
- Travel
- Communication skills
- Time management
Quick apply
8d
Customer Service Advisor
Yorkshire Building Society —Nottingham
- £24,500 a year
4d
Specialist Customer Service Advisor
Cromwell —Wigston Magna
- CRM software
- Organisational skills
- Communication skills
- Employee assistance programme
Fertility Patient Services Advisor
Personal Homecare Pharmacy —Leicester
- £27,123 a year
- Full-time
- Computer literacy
- Data entry
- Organisational skills
Quick apply
Customer Service Advisor
Aptean —Enderby
- Full-time
- Computer literacy
- Computer skills
- Communication skills
Customer Service Advisor/Trainee Dispenser
Personal Homecare Pharmacy —Leicester
- £27,123 a year
- Full-time
- Inventory control
- Computer literacy
- Data entry
Quick apply

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Patient Services Reception Advisor

Latham House Medical Practice -
Melton Mowbray

Quick apply

Job details

Part-time | Fixed term contract
£12.71 an hour
8 days ago

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Clinical record keeping
Closing procedures
Premises locking and securing procedures
Updating electronic health records
Patient appointment coordination
Filing
Scanning
Patient service
Lock and unlock routines
Appointment booking and call handling
Front desk
Stocking
Patient record updating
Patient appointment data entry
Managing patient records

Full job description

26.25 hours per week (alternating shift pattern) - 12 Month Fixed-Term Contract

Interviews will take place on 22 September 2026

Shift pattern - Week 1:
Monday: 08:00 - 13:00
Tuesday: 13:00 - 18:30
Wednesday: 08:00 - 13:00
Thursday: 13:00 - 18:30
Friday: 08:00 - 13:00

Shift pattern - Week 2:
Monday: 13:00 - 18:30
Tuesday: 08:00 - 13:00
Wednesday: 13:00 - 18:30
Thursday: 08:00 - 13:00
Friday: 13:00 - 18:30

Role Purpose

Working as part of a team to support the work of doctors and clinicians, the post-holder is:

Responsible for receiving, assisting and directing patients in accessing appropriate services or healthcare in a professional, courteous, efficient and effective manner.
Responsible to the Reception Manager for the management and operation of the assigned Reception or Sub Reception area at any of the Practice’s sites, i.e. Sage Cross, Suite 8 and/or Asfordby.
An important point of contact for patients and is as a focal point of communication between patients, doctors and other medical staff.

Role Responsibilities

Reception Desk Management:

Meeting and greeting patients in a calm and professional manner and directing patients to the appropriate waiting areas.
Booking and rescheduling appointments and informing patients of booked, cancelled or rescheduled appointments.
Liaising with doctors and/or clinicians prior to booking patients’ appointments and telephone calls.
Actively manage doctors’ phone lists to reduce the impact of unnecessary burdens.
Receiving, making and diverting telephone calls and taking messages.
Dealing with queries, problems, complaints and registering new patients in accordance with the Practice’s protocols, policies and procedures.
Dealing with and responding to requests from doctors and clinicians.
Co-ordinating administrative procedures, supporting medical examinations and, when required, be a chaperone.
Dealing confidentially, efficiently and politely with enquiries arising from patients, or from other health professionals in respect of patients, both in person and on the telephone, and in particular enquiries regarding test results.
Meeting the needs of patients and clinicians.
Managing and checking patients’ urine specimen, height, weight and visual acuity and entering the results on the computer.
Issuing forms and taking payments when applicable.
Preparing, checking and tidying consultation rooms, treatment rooms and reception areas- including noticeboards and patient information leaflets; ensuring that consultation rooms are equipped and stocked ready for doctors and clinicians to receive patients.
Ensuring the efficiency of appointment system and monitoring flow of patients into consulting and treatment rooms.
Ensuring that patients without appointments, but who need 'urgent consultation', are when possible, seen in a logical and non-disruptive manner.
Explaining Practice arrangements and formal requirements to new patients and those seeking temporary cover.
Advising patients of the relevant charges for ‘non-paid for services’, taking payment and issuing receipts.
Recording home visits on clinical system including all relevant information and where necessary refer to the Duty Doctor.
Ensuring that requests for prescriptions are actioned in accordance with the Practice’s policies and procedures.
Actioning and recording requests for other services including ambulance transportation and interpreters.

Management of Appointment System:

Ensuring total familiarity with the appointment system including regular and incidental variations.
Booking appointments, single point of access requests and recalls; and ensuring sufficient information is recorded to retrieve medical records.
Monitoring the effectiveness of the system and report any problems or variations required.

AccuRx Administration:

Filtering incoming online AccuRx requests
Completing GP responses from the triaging GP
Completing AccuRx online administration requests
Liaising with the triaging GP
Other duties as appropriate for the role

Administration Duties

Updating the computer with relevant information.
Updating the self-check in system when required.
Checking & actioning cancellation line messages.
Updating White Boards on a daily basis.
Filing / checking notes / pulling notes when required.
Sorting post, scanning and attaching documents to patient records.
At the end of the evening surgery:

a) Checking and locking rooms

b) Securing the building at the end of the day.

c) Ensuring the car park is empty and locking gates.

d) Refilling doctors / nurses / examination rooms

Job Types: Part-time, Fixed term contract
Contract length: 12 months

Pay: £12.71 per hour

Work Location: In person

Quick apply

Refine Your Search

service advisor jobs in long clawson, lec

Patient Services Reception Advisor

Customer Service Advisor

Home Customer Service Advisor

Customer Service Advisor

Service Advisor

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Parts Advisor

Customer Service Advisor M439

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Customer Service Advisor

Customer Service Advisor

Personal Advisor (Leaving Care Service)

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Customer Service Advisor

Customer Service Advisor/Trainee Dispenser

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