1st line support Work, Jobs in Longworth, Oxf (with Salaries)

ICT Technician Apprentice
QA Apprenticeships —Witney
- £16,000 a year
- Full-time
- Computer literacy
- Computer skills
- Communication skills
Finance and HR Assistant (Maternity Cover)
Ecoveritas Ltd —Oxford
- £16,000 - £18,667 a year
- Part-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Administrative experience
- Free parking
- Work from home
Quick apply
5d
Young Carer Support Practitioner
Cornwall Rural Community Charity —Swindon
- £21,402.86 a year
- Part-time
- Hybrid work
- Experience working with children
- Bachelor's degree
Quick apply
Customer Service Advisor
Nominet —Oxford
- Rotating shift
- Hybrid work
- Communication skills
- Annual leave
- Employee assistance programme
3d
Financial Crime Hub Analyst
Edenred —Swindon
- Weekend availability
- Hybrid work
- Data entry
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Research Networks Coordinator – Oxford Centre for Emerging Minds Research
University of Oxford —Oxford
- £35,681 - £39,424 a year
- Full-time
- Social media management
- Experience working with children
- Presentation skills
- Annual leave
4d
Senior Impact and Evaluation Manager
Arts and Humanities Research Council —Swindon
- £46,743 a year
- Full-time
- Hybrid work
- Analysis skills
- In-person
- Communication skills
- Annual leave
- Employee assistance programme
Marketing & Communications Assistant
West Berkshire Council —West Berkshire
- £22,381 a year
- Full-time
- Social media management
- School
- Marketing
Bursary (Finance) Assistant
Balliol College —Oxford
- £27,865 - £29,314 a year
- Full-time
- Hybrid work
- University
- Organisational skills
- Communication skills
- Employee discount
3d
Trusts Manager
Open Doors —Witney
- £22,038 - £25,923 a year
- Full-time
- In-person
Bank Porter
Gloucestershire Health and Care NHS Foundation Trust —Cirencester
- £12.75 an hour
- Part-time
- Customer service
- Cleaning
3d
Staff Systems Marketing Engineer - Comms Segment
Analog Devices —Newbury
- Full-time
- Travel
- Communication skills
- Marketing
Governance, Standards & Projects Administrator
Newbury College —Newbury
- £23,080 - £28,465 a year
- Part-time
- Microsoft Word
- Administrative experience
- Café
- Free parking
- Employee discount
12d
FC Controls Consultant
Nationwide Building Society —Swindon
- From £35,000 a year
- Full-time
- Communication skills
3d
Head of Media
Nominet —Oxford
- Full-time
- Hybrid work
- Management
- Communication skills
- Annual leave
- Employee assistance programme
Regional Estates Manager (Oxfordshire)
Anthem Schools Trust —Oxford
- £38,363 - £45,091 a year
- Full-time
- Management
- Training & development
- School
Infrastructure & Cloud Operations Engineer - 12 month FTC
Lucy Group Head Office —Oxford
- Azure
- Computer Science
- No degree

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ICT Technician Apprentice

QA Apprenticeships -
Witney

Apply Now

Job details

Full-time | Apprenticeship
£16,000 a year

Qualifications

Computer literacy
Stakeholder liaison
Incident queue management
GCSE
Technical support incident logging
Computer skills
Customer support
Customer interaction
IT incident logging
Incident log maintenance
Communication skills
Help desk

Full job description

Electronique is a leading UK systems integrator specialising in the delivery of secure technology platforms, including Hybrid IT, Cyber Security and Networking Infrastructure. Innovative solutions are developed in partnership with leading technology vendors, with customer requirements providing the foundation for delivery. The organisation specialises in designing and implementing solutions for public sector institutions, including Education, Healthcare and Local Government, supporting the delivery of key public services.

About the role

This is an exciting opportunity for a person wishing to work towards becoming a qualified ICT Technician on a site with a state of the art ICT infrastructure. The role involves learning to provide 1st Line hardware and software support, call logging services, asset management, general ICT administration (under supervision), and other ICT services.

Key Responsibilities

Deliver first line technical support, troubleshooting, and remote monitoring services to customers and schools.
Log, manage, and resolve incidents through the Service Management System, ensuring SLA compliance.
Act as a key point of contact between customers, internal teams, and third-party suppliers.
Monitor support queues, escalate issues where required, and manage asset and change control activities.
Support project work and assist with additional duties requested by the Network Manager.
Complete training programmes and maintain compliance with Health & Safety, ISO, and company policies.
Maintain a professional, organised, and customer-focused working environment.

Training will be delivered remotely one day per week. Remote training can be undertaken at home or at the workplace, to be discussed during the interview and placement process.

Skills and personal qualities

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Team working
Initiative
Patience

Qualifications requirements

3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject
GCSE Maths and English (or equivalents) at grades 3+ (D or above)
Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship in a similar subject

Non-standard entry with work experience

Relevant qualifications and/or work experience will be considered for applicants with potential to benefit from the programme.

You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.

If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.

For more information please visit the UK ENIC website.

Additional Information

The role requires an Enhanced DBS Disclosure, including the Children’s Barred List, to be undertaken on an annual basis.
The position will involve the lifting of IT equipment and assisting with the positioning of these products across multiple buildings.

Working Hours: 37.5 hours per week, Monday to Friday 9.00am to 5.30pm

Future prospects:

90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.

About QA:

Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now.

Apply Now

Refine Your Search

1st line support jobs in longworth, oxf

ICT Technician Apprentice

Finance and HR Assistant (Maternity Cover)

Young Carer Support Practitioner

Customer Service Advisor

Financial Crime Hub Analyst

Research Networks Coordinator – Oxford Centre for Emerging Minds Research

Senior Impact and Evaluation Manager

Marketing & Communications Assistant

Bursary (Finance) Assistant

Trusts Manager

Bank Porter

Staff Systems Marketing Engineer - Comms Segment

Governance, Standards & Projects Administrator

FC Controls Consultant

Head of Media

Regional Estates Manager (Oxfordshire)

Infrastructure & Cloud Operations Engineer - 12 month FTC

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