Service delivery manager Work, Jobs in Luton (with Salaries)

Service Delivery Operations Manager
dnata —Luton
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Referral programme
12d
Operations Manager
Kelly's Storage Limited —Luton
- £32,000 - £36,000 a year
- Full-time
- Management
- Leadership
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
Service Delivery Assistant
APCOA PARKING (UK) LTD —Luton
- £31,379 a year
- Full-time
- Microsoft Word
- Customer service
- Driving
- Employee discount
Quick apply
Contracts Manager
Maydencroft Limited —Letchworth
- £60,000 - £80,000 a year
- Full-time
- Organisational skills
- In-person
- Annual leave
- Work from home
Quick apply
9d
BANK Receptionist/Administrator
East of England Community Health and Care NHS Trust (Cambridgeshire) —Luton
- £25,760 - £27,476 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Management
- Annual leave
3d
Assistant Lounge Manager
No1 Lounges Ltd —Luton Airport
- £34,500 a year
- Full-time
- Management
- Customer service
- Team management
- Free parking
- Health & wellbeing programme
Quick apply
Works Manager
M Group —Luton
- Maintenance
- Supervising experience
- Project management
- Annual leave
- Employee assistance programme
Parking Services Manager
North Hertfordshire District Council —Letchworth
- £49,256 - £57,142 a year
- Hybrid work
- Project management
- Contracts
- Leadership
- Flexible schedule
Part-Time Valeter/Driver - Luton Airport
SIXT —Luton
- From £14,380 a year
- Part-time
- Customer service
- Driving
- Communication skills
- Paid training
- Annual leave
Quick apply
Delivery Manager
HM Courts & Tribunal Service —Watford
- £40,001 - £50,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Leadership
- Annual leave
- Employee discount
2d
Lead Delivery Manager
MaPS —Bedford
- £80,000 a year
- Hybrid work
- Leadership
- Annual leave
- Employee assistance programme
9d
Customer Advisor (Airport)
Boots —Luton
- Weekend availability
- Customer service
- IT
- In-person
- Employee assistance programme
- Employee discount
4d
Subcontract Manager
Lockheed Martin Corporation —Ampthill
- £49,000 - £61,000 a year
- Full-time
- Hybrid work
- Travel
- Communication skills
- Employee assistance programme
- Employee discount
Senior Delivery Manager
MaPS —Bedford
- £83,000 a year
- Hybrid work
- Continuous improvement
- Leadership
- Annual leave
- Employee assistance programme
12d
Assistant Store Manager
Aldi —Luton
- £38,525 - £45,420 a year
- Management
- Time management
- Annual leave
- Employee assistance programme
Transport Shift Manager, Nights
GXO Logistics —Luton
- Up to £37,500 a year
- Full-time
- Management
- Supervising experience
- Leadership
- Annual leave
- Employee discount
Regional Resolution Manager - North Counties
Peabody —Dunstable
- £50,000 a year
- Hybrid work
- Analysis skills
- Leadership
- Communication skills
- Annual leave
2d
Paramedic Clinical Team Manager
Medical Emergency Solutions —Luton
- £48,000 - £53,000 a year
- Overtime
- Hybrid work
- Supervising experience
- Bachelor's degree
- Mentoring
- Annual leave
Quick apply
People, Culture, Wellbeing Programme Delivery Manager
International Wellbeing Insights Ltd —Uxbridge
- £32,000 - £38,000 a year
- Full-time
- Microsoft Excel
- Management
- Data analysis skills
- Free parking
- Sick pay
Quick apply
Fire Safety Services Delivery Manager
Securitas UK —Milton Keynes
- £48,000 a year
- Full-time
- English
- Driving
- Travel
Quick apply

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Service Delivery Operations Manager

dnata -
Luton

Apply Now

Job details

Permanent | Full-time
12 days ago

Benefits

Cycle to work scheme
Discounted gym membership
Referral programme

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Management
Computer literacy
GCSE
Logistics
A Level

Full job description

Description

Who are we?
Dnata is one of the world’s largest air and travel services providers. We provide a comprehensive range of inflight catering, onboard retail, supply chain and logistics services at all major and regional airports across the UK. Dnata Catering provide expertly crafted inflight catering services, delivering fresh and high-quality meals at major and regional airports across the UK. As the leading Halal caterer in the UK, we also provide tailored experiences to meet each customer’s unique needs. We’re a leader in VIP catering, offering bespoke inflight to private and charter clients.

The Role
Our Service Delivery Operations Manager will pro-actively manage the daily operation, with responsibility for the delivery of safety cost, quality, compliance and people KPIs – in line with company, legal and airline standards. To be actively involved and maintain an effective and productive team which focuses achievement on results and develops and sustains effective customer relationships.

Key Responsibilities

Highly motivated and driven in maintaining the highest standards in quality, food safety, HACCP and Health & Safety.
Pro-actively investigating all accidents/incidents/delays to determine the root cause and put in place the appropriate solutions to eradicate further reoccurrences.
To ensure work is completed according to daily work schedule and all costs are within agreed targets and any issues escalated when necessary.
Work in collaboration with Shift Supervisor to ensure that rosters, work schedules and teams are managed effectively and in a fair and transparent method.
Ensure all material and product and related costs are allocated and effectively managed within budget and to deadlines.
Able to manage targets and ability to demonstrate their impact on business performance.
Championing change initiatives and improvements with OPS Ex
Ensure standards of external and internal customer service are met and use of effective pro-active commutation with all internal and external key stakeholders is maintained.
Adhering to all Legislation, Company Policy and Compliance standards are met.
Providing Leadership, coaching and training to the team and dealing with any employee relations issues according to Company policy.

Skills, Knowledge and Expertise

Tacho and Working Time directive regulation knowledge
Level 4 qualification i.e. A Level or equivalent experience
GCSE English and Maths grade C/4 or above
CPC Knowledge
Demonstrable evidence of people management experience, e.g. dealing with performance issues, holidays, rosters and absence management
Experience in a fast-moving and changing shop floor environment such as manufacturing, logistics, or FMCG
Problem solving skills.
Experience within the transport sector or logistics.
Stakeholder management.
Computer literate - Microsoft Outlook, Word and Excel
Evidenced people management experience e.g. dealing with performance issues, holidays, rosters and absence management
An understanding of cost and control management
Attention to detail and accuracy
Good organisation skills and flexibility

Benefits

What's in it for you?

An opportunity to be part of the Emirates global family.
Free breakfast, lunch and dinner on site
Free tea and coffee
Simply health Plan
Refer a Friend Scheme
Discounted gym membership at over 2000 gyms nationwide
Cycle to Work Scheme
Opportunity to enhance your learning through our inhouse apprenticeship programme

If you're invited to interview, please let us know if there are any adjustments we can make to ensure you're cleared for take-off and able to perform at your best. We’re committed to making the recruitment journey as smooth and inclusive as possible.

About dnata

Dnata is one of the world’s largest air and travel services providers. We provide a comprehensive range of inflight catering, onboard retail, supply chain and logistics services at all major and regional airports across the UK.

dnata Catering UK is committed to protecting your personal data. Any information you provide during the recruitment process will be processed in accordance with our Privacy Notice and used solely for recruitment purposes. Your data will be held securely and retained only for as long as necessary in line with our data retention policy.

Apply Now

Refine Your Search

service delivery manager jobs in luton

Service Delivery Operations Manager

Operations Manager

Service Delivery Assistant

Contracts Manager

BANK Receptionist/Administrator

Assistant Lounge Manager

Works Manager

Parking Services Manager

Part-Time Valeter/Driver - Luton Airport

Delivery Manager

Lead Delivery Manager

Customer Advisor (Airport)

Subcontract Manager

Senior Delivery Manager

Assistant Store Manager

Transport Shift Manager, Nights

Regional Resolution Manager - North Counties

Paramedic Clinical Team Manager

People, Culture, Wellbeing Programme Delivery Manager

Fire Safety Services Delivery Manager

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