Customer assistant Work, Jobs in Lydney, Gls (with Salaries)

Customer Service Assistant (UKI2)
VSE AVIATION —Lydney
- From £26,436.80 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Customer Service Assistant
OurCoop —Coleford
- £12.75 an hour
- Part-time
- Customer service
- Annual leave
- Employee discount
Quick apply
Client Relations Assistant (Fixed Term Contract)
Holland Cooper —Cheltenham
- £26,500 a year
- Temporary
- CRM software
- Salesforce
- Continuous improvement
- Store discount
- Employee assistance programme
Quick apply
Retail Assistant
Screwfix —Cinderford
- £13.08 an hour
- Part-time
- Customer service
- Annual leave
- Employee discount
4d
Sales Assistant
Card Factory —Bristol
- Customer service
- Communication skills
- Flexible schedule
Retail Customer Service Assistant
BP Retail —Dursley
- Serving
- Café
- Annual leave
- Employee assistance programme
10d
Sales Assistant 12 Hours
The Entertainer —Gloucester
- £11.15 - £12.71 an hour
- 12 hour shift
- Customer service
- Merchandising
Quick apply
Retail Assistant - Online Picker
Iceland —Newport
- £11.60 - £12.71 an hour
- Part-time
10d
Sales Assistant - Part Time
Superdry —Bristol
- £8.00 - £12.71 an hour
- Part-time
- Customer service
- Employee discount
- Flexible schedule
3d
Sales Assistant
Poundland —Yate
- £16 - £21 an hour
- Customer service
- Employee discount
4d
Customer Assistant
Lidl —Monmouth
- £13.45 - £14.45 an hour
- Part-time
- Bakery
- Store discount
- Employee discount
4d
Sales Assistant
Footasylum —Newport
- £8.00 - £12.71 an hour
- Weekend availability
- Customer service
- Employee discount
Customer Assistant - Online
Morrisons —Hereford
- Annual leave
- Employee discount
Quick apply
Beauty Clinic Receptionist / Front Desk Assistant
Namis Beauty Ltd —Bristol
- £12.71 - £13.50 an hour
- Temporary
- English
- Front desk
- Cleaning
- Free parking
- Employee discount
Quick apply
3d
Customer Assistant (Night Shift)
Lidl —Bristol
- £13.45 - £14.45 an hour
- Weekend availability
- Store discount
- Employee discount
10d
Part Time Sales Assistant/Stylist - Rodd & Gunn - Cribbs Causeway
Rodd&Gunn UK Ltd —Bristol
- £12.71 an hour
- Weekend availability
- Microsoft Word
- Microsoft Outlook
- Customer service
- Employee discount
Quick apply
10d
Retail Assistant - FTC
Screwfix —Monmouth
- £13.08 an hour
- Part-time
- Customer service
- Annual leave
- Employee discount
Store Assistant
Aldi —Yate
- £13.50 - £14.47 an hour
- Day shift
- Customer service
- Annual leave
Sales Assistant (Part-Time)
Pandora Jewelry —Gloucester
- £13.25 an hour
- Part-time
- Customer service
- Employee discount
8hr Part-time Sales Consultant
Adidas —Gloucester
- 8 hour shift
- Customer service
- English
- Retail sales
- Employee discount
- Referral programme

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Customer Service Assistant (UKI2)

VSE AVIATION -
Lydney

Apply Now

Job details

Full-time
From £26,436.80 a year

Qualifications

Microsoft Powerpoint
Microsoft Word
Sales support
Customer service call handling
Microsoft Excel
Stakeholder liaison
ERP systems
ERP software
Internal department liaison
English
Microsoft Office Suite
Complaint handling
Customer relationship management
Data entry
Relationship management
Customer interaction
Root cause analysis
Communication skills
Supply chain customer service

Full job description

SUMMARY: The Customer Service Assistant is responsible for processing customer orders and other sales focused support to the customers. They must formulate positive relationships with customers, employees, and vendors while supporting various departments within the company.

DUTIES & RESPONSIBILITIES:

Responsibilities include, but are not limited to:

Communicate with customers by telephone or email to provide information about products and order statuses.
Keep records of customer interactions or transactions; record details of inquiries, complaints, or comments, as well as actions taken.
Review customer purchase orders to assess requirements.
Process and maintain customer purchase orders (e.g., order entry, etc.) inputting in ERP.
Interact with the different positions in the warehouse as well as with other functions such as Customer Service and Quality to ensure that orders are resolved in an acceptable time frame.
Liaise with freight forwarders regarding collection of customer orders Including obtaining proof of export and confirmation of end destination for exported orders.
Prioritize orders with issues based on required ship date and help determine whether orders can proceed without additional input.
Review and action open orders that are pending resolution. Performs research in ERP to potentially resolve order issues.

For all critical orders, ensure timeliness of shipment through internal coordination and liaison with other functional stakeholders.
Resolve customer claims with functional departments (Accounting, Quality Assurance, etc.), Credit & Rebill, RMA process, determine root cause, recommend and implement corrective actions.
Assist the Customer Service team with administrative, technical, and clerical support.
Establish and maintain a trusting, positive and profitable relationship between the customers and the Company.
Provide additional support for other departments with accurate and timely information to ensure customer expectations are met in an effective and professional manner.
Other duties as assigned.

MINIMUM REQUIREMENTS:

High School diploma or equivalent.
2 years of relevant/technical work experience.
High level communication and interpersonal skills.
High level of accuracy and attention to detail, as well as ability to use initiative when prioritizing orders/tasks.

Proficient using various software, applications, and programs, including Microsoft Office programs (Excel, PowerPoint, and Word).
Ability to function in a diverse, fast paced service environment, while maintaining a positive and proactive approach to a multitude of issues and challenges.
Reputable communicator through writing and oral actions with customers, peers, and management.
Ability to write, read and speak English.

PREFERRED REQUIREMENTS:

3+ years of general work experience.
1+ years of experience in the Aviation industry.

Salary from £26,436.80 per annum. The final offer will reflect the successful candidate's skills, experience, and qualifications. In addition, this role offers the opportunity to participate in the company's bonus programme, subject to eligibility and performance criteria.

Apply Now

Refine Your Search

customer assistant jobs in lydney, gls

Customer Service Assistant (UKI2)

Customer Service Assistant

Client Relations Assistant (Fixed Term Contract)

Retail Assistant

Sales Assistant

Retail Customer Service Assistant

Sales Assistant 12 Hours

Retail Assistant - Online Picker

Sales Assistant - Part Time

Sales Assistant

Customer Assistant

Sales Assistant

Customer Assistant - Online

Beauty Clinic Receptionist / Front Desk Assistant

Customer Assistant (Night Shift)

Part Time Sales Assistant/Stylist - Rodd & Gunn - Cribbs Causeway

Retail Assistant - FTC

Store Assistant

Sales Assistant (Part-Time)

8hr Part-time Sales Consultant

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