Senior operations manager Work, Jobs in Maida Hill, Gtl (with Salaries)

Site Contract Manager - Contract Cleaning
Samsic UK —London
- £50,000 - £55,000 a year
- Full-time
- Microsoft Office
- IT
- Leadership
- Annual leave
Quick apply
Senior Customer Operations Manager
tiney —London
- Hybrid work
- Annual leave
- Work from home
11d
Facilities Operations Senior Specialist
Vertex Pharmaceuticals —Paddington
- Full-time
- Travel
- Organisational skills
- In-person
Senior People Operations Manager (12 Months FTC)
Aareon AG —London
- Up to £74,000 a year
- Hybrid work
- Analysis skills
- Mentoring
- AI
11d
Senior Operations & Logistics Manager
RIXO —London
- Hybrid work
- Communication skills
- Annual leave
- Employee discount
Senior Operations Interface Manager
Network Rail —London
- £71,163 - £86,801 a year
- Full-time
- Hybrid work
- In-person
- Annual leave
- Employee discount
13d
Senior Operations Manager
Stint —London
- £45,000 - £60,000 a year
- Full-time
- Management
- Analysis skills
- Organisational skills
- Gym membership
Quick apply
International Strategy & Operations Senior Manager, Commerce
Whatnot —London
- £131,000 - £175,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- SQL
- Analysis skills
- Work from home
Senior Manager, People Operations & HR Compliance
Deliveroo —London
- Full-time
- Hybrid work
- Human resources
- AI
- Leadership
Senior Operations Manager
Wild Cosmetics —London
- Hybrid work
- Microsoft Excel
- Warehouse experience
- Leadership
Quick apply
Sr Manager, UK Operations, London LHR
American Airlines —London
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
5d
Senior Strategy & Operations Manager - Courier & Logistics (10 month FTC)
Deliveroo —London
- Full-time
- Continuous improvement
- Leadership
International Strategy & Operations Senior Manager, Commerce (German Speaking)
Whatnot —London
- £131,000 - £175,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- English
- SQL
- Work from home
Senior Operations Manager
Prevail —London
- Full-time
- Hybrid work
- Management
- Military
- Business development
- Employee assistance programme
- Gym membership
Quick apply
Senior Block Manager (Residential Block Property Management)
Bawtrys Estate Management Ltd —Sevenoaks
- £48,000 - £55,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- IT
- Work from home
Quick apply
Senior Director, People Operations
Legora —London
- £251,600 - £296,000 a year
- Full-time
- IT
- Leadership
International Strategy & Operations Senior Manager, Commerce (French Speaking)
Whatnot —London
- £131,000 - £175,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- English
- SQL
- Work from home
Senior Operations Manager
Skanska —West London
- Maintenance
- Contracts
- Leadership
- Bereavement leave
2d
Senior Manager, Courier & Logistics - EU P&P, Rider Supply (10 month FTC)
Deliveroo —London
- Full-time
- Continuous improvement
- Leadership
Senior Operations Manager
Mark Allen —Dartford
- Up to £45,000 a year
- Full-time
- Hybrid work
- Project management
- Organisational skills

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Site Contract Manager - Contract Cleaning

Samsic UK -
London

Quick apply

Job details

Full-time
£50,000 - £55,000 a year

Benefits

Annual leave

Qualifications

Facilities management
Microsoft Office
IT
Leadership
Time management

Full job description

Site Account Manager - Contract Cleaning

Paddington, London
Up to £55,000 per annum
Monday-Friday | 8:00am-5:00pm

Lead Excellence. Inspire People. Shape the Future of Workplace Services.

Are you an experienced cleaning or soft services leader looking for your next challenge within an innovative commercial environment?

We are one of London's leading providers of commercial cleaning and support services, proudly recognised as London's Most Awarded Cleaning Company in 2024 and winners of the European Cleaning & Hygiene Awards 2025 - Best Company to Work For.

Since 1986, we've built our reputation on exceptional service, innovation, and family values. Our people-first culture is at the heart of everything we do, and we're looking for a passionate, driven Site Account Manager to lead one of our flagship contracts in the heart of London.

This is a high-profile opportunity to take ownership of a prestigious commercial property within one of London's most innovative business campuses, delivering exceptional service standards while creating a positive and engaging workplace culture.

The Opportunity

As Site Account Manager, you will lead the delivery of all contracted cleaning and soft services, ensuring operational excellence, client satisfaction, team engagement, and continuous improvement.

You'll work closely with senior stakeholders, property management teams, and occupiers to create an outstanding workplace experience while driving innovation, sustainability, and commercial performance.

This role is ideal for an ambitious leader who thrives in a fast-paced environment and enjoys building happy, high-performing teams that consistently exceed expectations.

Key Responsibilities

Contract/Site Management

Ensure the service delivery specification is implemented and adhered to.
Regular client liaison: plan and implement a visitation programme to monitor standards and client satisfaction in all contracts, via the Quality Service Level Indicator/ECAT procedure.
To ensure all client queries and complaints are dealt with in a timely and effective manner.
Ensure the line manager is kept fully advised of any operational difficulties, especially those, which would jeopardise the retention of the contract. Recommend, as appropriate, improvements, staffing numbers and rates that are in the best interest of the business.
To ensure that the financial performance of each contract is being controlled to the budgeted requirements. This relates to :

(a) Staffing levels and pay rates

(b) Materials and equipment

(d) Plan manning, equipment and material levels for periodic work.

(e) Other costs such as vehicles etc.

Staff Management

To recruit, induct and train new staff.
To maintain the existing positive team culture through open communication, support and staff events
Monitor and review performance of staff and effectively communicate the company's required standards to staff.
To ensure each employee receives an annual performance/ personal development appraisal.
Communicate company information as and when required.
To resolve any disciplinary/ grievance matters in line with company policy and procedure.
To ensure the company's health and safety policy and procedures are implemented and adhered to, including completion of Site Health and Safety Audits.
To provide guidance, coaching and training to managers and supervisors.

Company Procedures

To ensure payroll information is completed accurately and available on time to assist payroll input.
Complete all procedures relating to health and safety audits, payroll, Service Level Indicators, induction, training and expenses accurately and on time.

About You

To succeed in this role, you'll bring:

Proven experience managing cleaning or soft services operations within a prestigious commercial, corporate, or mixed-use environment.
Passionate about ESG and engaged in all campus events supporting the local area
Experience overseeing both horizontal and vertical cleaning operations, including window cleaning activities.
Strong leadership skills with a track record of developing engaged, high-performing teams.
Excellent communication and stakeholder management abilities.
Strong commercial awareness with experience managing budgets and driving efficiencies.
A proactive approach to Health & Safety, with IOSH Managing Safely desirable.
Excellent organisational and time-management skills.
Good IT skills, including Microsoft Office and operational management systems.
A solid understanding of Facilities Management and workplace services best practice.

What We Offer

Salary up to £55,000 per annum
35 days annual leave, including bank holidays
Monday to Friday working pattern
Ongoing professional development opportunities
Career progression within a growing, award-winning organisation

Why Join Us?

This is more than just a management role.

It's an opportunity to join an organisation that genuinely invests in its people, values innovation, and leads the way in responsible business practices.

You'll have the autonomy to make a real impact, influence operational strategy, develop talented teams, and contribute to the continued success of one of the industry's most respected service providers.

If you're ready to take ownership of a flagship contract and build something exceptional, we'd love to hear from you.

Apply today and become part of an award-winning team that's raising standards across the industry.

Quick apply

Refine Your Search

senior operations manager jobs in maida hill, gtl

Site Contract Manager - Contract Cleaning

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Senior Operations & Logistics Manager

Senior Operations Interface Manager

Senior Operations Manager

International Strategy & Operations Senior Manager, Commerce

Senior Manager, People Operations & HR Compliance

Senior Operations Manager

Sr Manager, UK Operations, London LHR

Senior Strategy & Operations Manager - Courier & Logistics (10 month FTC)

International Strategy & Operations Senior Manager, Commerce (German Speaking)

Senior Operations Manager

Senior Block Manager (Residential Block Property Management)

Senior Director, People Operations

International Strategy & Operations Senior Manager, Commerce (French Speaking)

Senior Operations Manager

Senior Manager, Courier & Logistics - EU P&P, Rider Supply (10 month FTC)

Senior Operations Manager

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