Business officer Work, Jobs in Malham, Nyk (with Salaries)

Revenue Protection Officer
United Gas and Power —Guiseley
- Monday to Friday
- Hybrid work
- Microsoft Office
- Analysis skills
- IT
- Annual leave
Quick apply
Town Clerk
Aspire Accounting & Tax Aid Ltd —Burnley
- £40,000.00 - £56,945.97 a year
- Part-time
- Hybrid work
- Project management
- Presentation skills
- Organisational skills
Quick apply
9d
Production Manager
Velocity Composites Plc —Burnley
- £50,000 - £60,000 a year
- Full-time
- Engineering
- ERP systems
- Microsoft Office
- Free parking
- Bereavement leave
Quick apply
11h
Business Development & Procurement Officer
Cedar Care Group —Bradford
- £25,420 - £30,000 a year
- Full-time
- Microsoft Office
- Presentation skills
- Organisational skills
Quick apply
6d
Compliance Officer Domestic Heating
OnwardHomes —Accrington
- £43,900 a year
- Call to connect
- Hybrid work
- Maintenance
- Microsoft Office
- Contracts
- Annual leave
- Employee discount
7d
SCHOOL BUSINESS MANAGER
Lancashire County Council —Clayton le Moors
- £46,142 - £51,356 a year
- Full-time
- Business
- Leadership
- School
Revenue Operations Manager
SmartSearch —Ilkley
- Full-time
- Hybrid work
- Management
- Sales
- Salesforce
- Employee assistance programme
Quick apply
Business Support Officer
The Hyndburn Academy —Blackburn
- £24,978 a year
- Social media management
- School
7d
Discretionary Payments Officer
City of Bradford Metropolitan District Council —Bradford
- £28,142 - £31,022 a year
- Temporary
- IT
- Communication skills
7d
Workforce Information Support Officer (Band 3)
Airedale NHS Foundation Trust —Keighley
- £25,760 - £27,476 a year
- Full-time
- Microsoft Excel
- In-person
8d
Data Systems and Information Officer
East Lancashire Hospitals NHS Trust —Accrington
- £32,073 - £39,043 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
6d
Health, Safety & Environmental Compliance Officer
European Tyre Enterprise Ltd —Bradford
- £35,000 - £40,000 a year
- Full-time
- Continuous improvement
- Travel
- IT
- Annual leave
- Employee discount
Regional Team Manager (North)
Christians Against Poverty —Bradford
- From £32,490 a year
- Full-time
- Hybrid work
- Team management
- Leadership
- Communication skills
- Flexitime
- Employee discount
3d
SCHOOL BUSINESS SUPPORT OFFICER 2 RECEPTIONIST/ADMIN ASSISTANT
Lancashire County Council —Burnley
- £25,949 - £25,989 a year
- Full-time
- IT
- Communication skills
- School
14d
ERP Systems Officer - Grade 6
University of Bradford —Bradford
- £31,236 - £33,951 a year
- Full-time
- Administrative experience
- University
- IT
4d
HR Manager
Bekaert NV —Bradford
- Microsoft Office
- Master's degree
- Bachelor's degree
Quick apply
Dual Fuel Commercial Metering Engineer
Yü Group —Bradford
- £43,260 a year
- Weekend availability
- Annual leave
- Employee assistance programme
Quick apply
Commissioning and Contracts Support Officer
City of Bradford Metropolitan District Council —Bradford
- £34,434 - £36,363 a year
- Full-time
- Contracts
10d
Burnley BID Security Warden
Alpha Omega Securities Ltd —Burnley
- £13 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- First Aid Certification
Quick apply
6d
Money Advice Support Officer
Bradford Citizens Advice Bureau —Bradford
- £24,500 - £25,000 a year
- IT
- Communication skills
3d

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Revenue Protection Officer

United Gas and Power
Guiseley

Quick apply

Job details

Permanent

Benefits

Cycle to work scheme
Annual leave
Company events

Qualifications

Microsoft Office
Analysis skills
IT
Communication skills

Full job description

Overview

As one of the fastest-growing and highest-rated commercial energy suppliers in the UK, we are seeking an experienced Revenue Protection Officer to join our team at our Guiseley, Leeds office.

This role is suited to someone who can take ownership of the end to end complex gas and electricity revenue protection cases, applying strong analytical skills and sound judgement to identify energy theft, progress investigations, and deliver compliant results.

At UGP we aim to attract people from diverse backgrounds to build on our inclusive culture. We welcome applications from everyone regardless of age, race, gender, religion or beliefs, disability, gender identity or sexual orientation.

Responsibilities

Lead identification and prioritisation of revenue protection risks using exception reports, smart meter data, consumption trends, meter reads, and account activity.
Complete desktop investigations and evidence collation (e.g., deep dives, read validation, change of tenancy review, meter technical detail analysis).
Partner with metering agents, data collectors, DNO’s, gas transporters, and field revenue protection teams to commission site activity, review outcomes, and agree next steps.
Calculate estimated consumption, back-bills, and billing adjustments in line with internal policy and regulatory/industry requirements; provide peer review and coaching to improve accuracy.
Raise and oversee requests for meter exchanges, safety checks, reads, and investigations via internal workflows and third-party portals; proactively manage third-party responses to meet SLAs.
Handle sensitive customer contact (phone/email/letter) for escalated or disputed cases, explaining outcomes clearly and agreeing resolution and repayment/settlement options.
Identify and support customers in vulnerable circumstances, ensuring appropriate referrals and reasonable adjustments are applied.
Work closely with Billing, Collections, Customer Service, Complaints, and Legal/Fraud functions to resolve complex cases and prevent repeat loss.
Support quality assurance through case audits/checks, identifying root causes of leakage/rework and recommending control/process improvements.
Support onboarding and coaching of colleagues, sharing best practice and contributing to a consistent approach to decision-making.

The Individual

Experience in revenue protection, revenue assurance, billing, collections, fraud prevention, investigations, or regulated utilities operations.
Strong analytical capability, including interpretation of consumption patterns and (where applicable) smart meter/interval data to identify anomalies and evidence leakage.
Proven ability to own complex cases end to end, applying judgement to evidence and documenting decision rationale to an auditable standard.
Excellent attention to detail with demonstrable accuracy in calculations, case notes, and record keeping.
Confident written and verbal communication skills, including ability to explain outcomes clearly and handle escalated customer interactions.
Ability to priorities’ a varied caseload and deliver against SLAs and quality measures with minimal supervision.
Strong integrity and understanding of confidentiality, data protection, and appropriate escalation for suspected fraud/safety concerns.
Competent IT skills, including MS Office (particularly Excel) and comfort using billing/CRM/case management systems.
Advanced DBS check is required for this role

Join The Team

Competitive salary, based on experience.
Regular company social events.
25 days annual leave, plus bank holidays, with the option to purchase up to 5 additional days per year.
Collaborative working environment.
Career progression opportunities.
Opportunity to grow within an expanding business.
Monday to Friday, 9:00am to 5:00pm, with some hybrid working considered.
Health and well-being cashback scheme.
Cycle to Work scheme.

Company Overview

United Gas & Power (UGP), is a business energy supplier based in Yorkshire that truly puts customer service at the heart of its organisation. We supply businesses across the UK and handle the entire end-to-end switching process to make your switch as hassle free as possible.

Quick apply

Refine Your Search

business officer jobs in malham, nyk

Revenue Protection Officer

Town Clerk

Production Manager

Business Development & Procurement Officer

Compliance Officer Domestic Heating

SCHOOL BUSINESS MANAGER

Revenue Operations Manager

Business Support Officer

Discretionary Payments Officer

Workforce Information Support Officer (Band 3)

Data Systems and Information Officer

Health, Safety & Environmental Compliance Officer

Regional Team Manager (North)

SCHOOL BUSINESS SUPPORT OFFICER 2 RECEPTIONIST/ADMIN ASSISTANT

ERP Systems Officer - Grade 6

HR Manager

Dual Fuel Commercial Metering Engineer

Commissioning and Contracts Support Officer

Burnley BID Security Warden

Money Advice Support Officer

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