Helpdesk administrator Work, Jobs in Malpas, Chs (with Salaries)

Technical Administrator
Emcor —Deeside
- £29,000 - £30,000 a year
- Full-time
- Microsoft Word
- Customer service
- Computer literacy
- Employee assistance programme
- Referral programme
Quick apply
Property Helpdesk Administrator
Admiral Taverns —Chester
- £23,500 - £24,500 a year
- Full-time
- Microsoft Outlook
- Organisational skills
- Budgeting
- Free parking
- Health & wellbeing programme
Quick apply
7d
Operational Delivery Administrator Technical
ISS Facility Services —Stoke-on-Trent
- Microsoft Excel
- Organisational skills
- Communication skills
Quick apply

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Technical Administrator

Emcor -
Deeside

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Job details

Permanent | Full-time
£29,000 - £30,000 a year

Benefits

Cycle to work scheme
Discounted gym membership
Employee assistance programme
Paid volunteer time
Referral programme

Qualifications

Microsoft Word
JD Edwards
Customer service
Computer literacy
Filing
Technical support
Accommodation booking
Organisational skills
Purchasing
Rota coordination

Full job description

Role overview

Location: Deeside

Salary: £29,000 per annum

Working Hours: Monday to Friday, 8:00 to 16:30

Contract Type: Permanent Full Time. Job share will be considered, for this role (at pro rata's salary)

About EMCOR UK:

At EMCOR UK part of OCS, we deliver facilities management for the Defence sector by combining our engineering heritage with advanced innovation to support mission critical environments. We put people at the heart of everything we do, working closely with Defence customers to understand their needs, from strategic estate priorities to the safe, reliable delivery of day-to-day services across secure sites.

For our people, working in Defence offers long term stability and the opportunity to build a meaningful, lasting career. Defence contracts are typically longstanding, providing job security, continuity of work, and the chance to develop deep expertise within complex, high profile environments.

Our purpose is to ensure Defence infrastructure remains resilient, compliant, and ready to support operational effectiveness.

Through our One Data World platform, we use secure, data-driven insights to optimise performance, proactively manage critical assets, and adapt services to evolving operational demands, while enhancing the experience of personnel on-site.

By taking on the complexity of facilities management, EMCOR UK enables Defence organisations to stay focused on their core mission, while we ensure the infrastructure behind it performs without compromise.

Role Overview:

To provide technical & administrative support to the Account Manager and to co-ordinate all PPM & Reactive works in efficient and effective manner.

About the role

What you'll do:

Co-ordinate all billing and prompt processing of reactive, labour and subcontractor costs
Carry out various personnel duties such as, holiday and sickness reporting, booking accommodation and dealing with expenses
Ensure all sites are compliant with EFS procedures and policies and issuing of these documents
Operating the EMCOR Helpdesk, allocating work to the EMCOR site teams and updating client helpdesk with progress
Support the Technical & Account Managers
Maintain all files, Contract and IMS
All site purchasing using JD Edwards and processing thereof chargeable/non chargeable works
Process works in progress paperwork ready for invoicing
Produce monthly reports for the client
Scheduling, planning and allocation of all PPM work for EMCOR and Specialist contractors
Organise call outs to Sub Contractors to carry out repairs
Dealing with sub contractor enquires
Maintaining call out rota
Pursuing the return of all paperwork both internally (technicians) and externally (reports and quotes from sub cons)
Checking the accuracy of weekly timesheets
Writing letters as and when required
Dealing with in and out post

Who you'll be:

Solid experience within a similar role
Computer Literate with Word / Excel Knowledge
A good understanding in the importance of customer service
The ability to work on own initiative and under pressure
Good interpersonal skills
Exceptional planning and organisational skills
Ability to mulit- task and manage time effectively
Good all round knowledge of the building services operation

EMCOR UK benefits

Benefits

25 Days holidays + Bank holidays
Holiday Buy Scheme - up to 5 days a year
Industry leading Maternity & Paternity Policies
Refer a Friend scheme – worth £500 per referral
GEMS – Internal recognition scheme with vouchers for Amazon and retail/dining
Extensive Learning & Development opportunities, including opportunities for progression.
Access to Flex Benefits: Discount Shopping, Gym, Mobile, Family Activities, Insurance, Dining Experience, Car Leasing and Breakdown Cover.
Bike To Work Scheme
Paid volunteering and charity days
Medicash - Health cash plan - Benefits covered include dental, optical, physiotherapy and a health & wellbeing.
Employee Assistance Programme - Offering guidance and advice on Personal, Health, Legal and Financial queries.

At EMCOR UK, we embrace and celebrate diversity in all its forms.

We welcome applicants from all backgrounds and experiences, regardless of age, race, gender, sexual orientation, religion, disability, or any other characteristic that makes you unique. We believe that a diverse and inclusive workforce fosters creativity, innovation, and better problem-solving.

We encourage applications from all candidates and are committed to providing equal opportunities for employment and growth, supported by our inclusive policies and practices.

Join us in our endeavour to build a culture of mutual respect and equity, a place where every voice is heard, and every individual is championed.

Join us in building a better world at work.

Quick apply

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