Area support analyst performance insights Work, Jobs in Manchester, Eng (with Salaries)

SIAM Availability Analyst
Capgemini Sogeti —Manchester
- Hybrid work
- Continuous improvement
- Communication skills
5h
Data Analyst
Autotrader —Manchester
- £35,000 - £60,000 a year
SIAM Change Analyst
Capgemini Sogeti —Manchester
- Hybrid work
- Continuous improvement
- Communication skills
- Analytics
5h
SIAM Service Request Analyst
Capgemini Sogeti —Manchester
- Hybrid work
- Analysis skills
- Continuous improvement
- Communication skills
6h
Product Analyst
CarFinance247 —Manchester
- Up to £50,000 a year
- Agile
- Communication skills
6d
Technology Analyst - PMO (UK Remote)
Turnitin, LLC —Manchester
- Full-time
- Remote
- Google Suite
- Continuous improvement
- No degree
- Annual leave
Quick apply
SIAM Service Reporting and Service Level Analyst
Capgemini Sogeti —Manchester
- Hybrid work
- Analysis skills
- Presentation skills
- Continuous improvement
5h
Hybrid BA-Project Delivery
Kaleida —Manchester
- Analysis skills
- Travel
- Conflict management
- Free parking
- Annual leave
Data Analyst
East Lancashire Learning Group —Accrington
- Up to £35,626.51 a year
- Full-time
- Analysis skills
- Travel
- Analytics
- Free parking
- Annual leave
8d
FP&A Analyst
Bravura Solutions —Manchester
- Full-time
- Analysis skills
- Organisational skills
- AI
Head of Intelligence
NHS Greater Manchester Integrated Care —Manchester
- £66,582 - £77,368 a year
- Full-time
- Analytics
5d
Product Analyst - musicMagpie
AO World —Stockport
- Hybrid work
- Annual leave
- Employee assistance programme
Senior Business Analyst
Fieldfisher —Manchester
- Full-time
- Mentoring
- Training & development
- Work from home
5d
Commercial Pricing Analyst
DS Smith —Manchester
- Full-time
- Hybrid work
- Analysis skills
- Analytics
SIAM Problem Manager
Capgemini —Manchester
- Hybrid work
- Analysis skills
- Continuous improvement
- Communication skills
7h
SIAM Problem Manager
Capgemini Sogeti —Manchester
- Hybrid work
- Analysis skills
- Continuous improvement
- Communication skills
6h
Head of Analytics
The Christie NHS Foundation Trust —Manchester
- £66,582 - £77,368 a year
- Full-time
- Team management
- Training & development
- Analytics
2d
Commercial Finance Analyst (UK Remote)
Turnitin, LLC —Manchester
- Full-time
- Remote
- Analysis skills
- Analytics
- Annual leave
Quick apply
10d
Finance Analyst
Amentum —Risley
- Full-time
- Flexible schedule
2d
Marketing Analyst
Bobo Café Mcr Ltd —Crumpsall
- £32,000 - £34,000 a year
- Part-time
- Microsoft Powerpoint
- Social media management
- English
Quick apply
9d

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SIAM Availability Analyst

Capgemini Sogeti -
Manchester

Apply Now

Job details

Permanent
5 hours ago

Qualifications

Stakeholder liaison
IT service management
Continuous improvement
Risk management
Communication skills

Full job description

About the job you’re considering

The SIAM Availability Analyst will be accountable for the monitoring, governance, analysis, and continual improvement of service availability across a multi-supplier environment. The role is outcome-focused, ensuring services remain resilient, available, and aligned to business requirements while driving proactive improvement, reducing service disruption, and enhancing the end-user experience through effective supplier management and data-driven insights.

Hybrid working: The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time.

If you are successfully offered this position, you will go through a series of pre-employment checks, including identity, nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service)

Your role

Own the Availability Management process across a multi-supplier environment, ensuring services meet agreed availability and resilience requirements.
Monitor, analyse, and report on service availability, identifying trends, risks, and opportunities for improvement.
Drive proactive initiatives to reduce service downtime and improve service resilience.
Work with suppliers to investigate availability issues and implement corrective and preventative actions.
Manage availability governance, reviews, risk management activities, and service performance discussions.
Collaborate with Incident, Problem, Capacity, and Service Continuity teams while producing meaningful reporting and insights.

Your skills and experience

Experience in Availability Management, Service Management, or Service Performance within complex IT environments.
Strong understanding of SIAM principles and multi-supplier service delivery models.
Ability to analyse service availability data and drive continual improvement initiatives.
Strong knowledge of ITSM practices including Incident, Problem, Change, Service Continuity, and Availability Management.
Experience managing service risks, resilience requirements, and critical service dependencies.
Strong stakeholder management, analytical, problem-solving, and communication skills.

We are a Disability Confident Employer

Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government’s Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who:

Declare they have a disability, and
Meet the minimum essential criteria for the role.

Please opt in during the application process.

Your security clearance and pre-employment checks

To be successfully appointed to this role, it is a requirement to obtain Security Check (SC) clearance.

To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements.

Throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality. Some posts are restricted to sole UK Nationals for security reasons; therefore, you may be asked about your citizenship in the application process.

If you are successfully offered this position, you will go through a series of pre-employment checks, including: identity, nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service).

Make it real – what does it mean for you?

Flexibility to work your way
You will be encouraged to have a positive work-life balance. Our hybrid-first way of working means we embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements.

Your wellbeing
You’d be joining an accredited Great Place to work for Wellbeing in 2024. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions.
To help support wellbeing we have trained ‘Mental Health Champions’ across each of our business areas, and we have invested in wellbeing apps such as Thrive and Peppy.

Shape your path
You will be empowered to explore, innovate, and progress. You will benefit from Capgemini’s ‘learning for life’ mindset, meaning you will have countless training and development opportunities from thinktanks to hackathons, and access to 250,000 courses with numerous external certifications from AWS, Microsoft, Harvard ManageMentor, Cybersecurity qualifications and much more.

Shared energy
You’ll be bringing your unique skills and perspectives to the team, inspiring and taking inspiration from your teammates as you unlock value in everything you do. You’ll be joining a professional community of experts, who have got your back and will support you, every step of the way.

Why should you consider Capgemini?

Growing clients’ businesses while building a more sustainable, more inclusive future is a tough ask. When you join Capgemini, you’ll join a thriving company and become part of a collective of free-thinkers, entrepreneurs and industry experts. We find new ways technology can help us reimagine what’s possible. It’s why, together, we seek out opportunities that will transform the world’s leading businesses, and it’s how you’ll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge, and always pushing yourself to do better, you’ll build the skills you want. You’ll use your skills to help our clients leverage technology to innovate and grow their business. So, it might not always be easy, but making the world a better place rarely is.

About Capgemini

Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organisations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of over 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2025 global revenues of €22.5 billion. Make it real | www.capgemini.com

Apply Now

Refine Your Search

area support analyst performance insights jobs in manchester, eng

SIAM Availability Analyst

Data Analyst

SIAM Change Analyst

SIAM Service Request Analyst

Product Analyst

Technology Analyst - PMO (UK Remote)

SIAM Service Reporting and Service Level Analyst

Hybrid BA-Project Delivery

Data Analyst

FP&A Analyst

Head of Intelligence

Product Analyst - musicMagpie

Senior Business Analyst

Commercial Pricing Analyst

SIAM Problem Manager

SIAM Problem Manager

Head of Analytics

Commercial Finance Analyst (UK Remote)

Finance Analyst

Marketing Analyst

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About the job you’re considering

Your role

Your skills and experience

We are a Disability Confident Employer

Your security clearance and pre-employment checks

Make it real – what does it mean for you?

Why should you consider Capgemini?

About Capgemini

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