Customer service supervisor Work, Jobs in Manchester, Eng (with Salaries)

Hotel Concierge Supervisor
Dakota Hotels —Manchester
- £29,250 a year
- Full-time
- Hotel
- Guest services
- Employee assistance programme
- Employee discount
Quick apply
Central Services Team Leader
Colby River —Altrincham
- £32,500 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Team management
- Annual leave
- Work from home
Quick apply
3d
Customer Service Team Leader
LKQ Corporation —Trafford
- Full-time
- Training & development
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
11d
Front Office Supervisor
Lancashire Cricket Club —Manchester
- Full-time
- Hybrid work
- Bar
- Hotel
- Organisational skills
- Annual leave
- Employee discount
Quick apply
Direct Sales Team Leader
G P Promotions —Manchester
- £300 - £1,500 a week
- Part-time
- Customer service
- No experience needed
- Team management
- Referral programme
Quick apply
8d
Contact Centre Team Leader
Concentrix —Bredbury
- £27,120 a year
- Full-time
- Supervising experience
- Mentoring
- Training & development
Customer Services Team Leader
Mears Group —Manchester
- Up to £30,962.61 a year
- Weekend availability
- Hybrid work
- CRM software
- Conflict management
- Leadership
- Free parking
- Annual leave
9d
Retail Assistant Manager
Farmfoods —Hulme
- £31,449.60 - £32,648.16 a year
- Weekend availability
- Customer service
- Training & development
- Retail management
- Annual leave
- Employee discount
Quick apply
Aftersales Team Leader
Ormazabal UK —St Helens
- £37,000 - £42,000 a year
- Full-time
- CRM software
- Supervising experience
- Team management
- Free parking
- Health & wellbeing programme
Quick apply
5d
Assistant Store Manager
Lovisa —Manchester
- £26,728 a year
- Retail management
- Leadership
- Employee discount
- Referral programme
Quick apply
10d
Cafe-Store supervisor
The Creperie Co —Manchester
- From £13 an hour
- Weekend availability
- Hotel
- Quality control
- In-person
- Free parking
- Employee discount
Quick apply
8d
Front Office Supervisor
A C Hotel Manchester —Manchester
- £13.30 an hour
- Full-time
- Bilingual
- Hotel
- Team management
Quick apply
2d
Team Leader
Card Factory —Manchester
- £13 an hour
- Customer service
- Leadership
2d
Helpdesk Team Leader
Softcat —Manchester
- Hybrid work
- CRM software
- Customer service
- Team management
- Flexible schedule
Menswear Retail Sales Supervisor
DCM DanielChristianMenswear —Stockport
- From £26,000 a year
- Full-time
- Management
- Customer service
- In-person
- Store discount
- Employee discount
Quick apply
17h
Operations Supervisor – Rental & Customer Service
Indie Campers —Manchester
- Weekend availability
- English
- Referral programme
Quick apply
Front Office Supervisor
The Rex —Manchester
- Hotel
- Organisational skills
- Front desk
- Referral programme
Quick apply
Hotel Concierge Supervisor
Dakota Manchester Airport —Manchester
- £28,325 a year
- Full-time
- Bar
- Hotel
- Training & development
- Employee assistance programme
- Employee discount
Quick apply
4d
Customer Services Team Leader
Betfred —Birchwood
- Full-time
- Team management
- Organisational skills
- Training & development
Quick apply
5d
Customer Service Supervisor
Welcome Break —Great Sankey
- Overtime
- Customer service
- Supervising experience
- Team management
- Free parking
- Employee discount
3d

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Hotel Concierge Supervisor

Dakota Hotels -
Manchester

Quick apply

Job details

Full-time
£29,250 a year

Benefits

Employee assistance programme
Employee discount
Referral programme

Qualifications

Driving Licence
Arranging restaurant reservations
Internal department liaison
Greeting and seating guests
Guest services
Valet parking

Full job description

Job Ref: DAK1248

Branch: Dakota Manchester

Location: Dakota Manchester, Manchester

Salary/Benefits: Earning are a gross annual salary of £29,250

Contract type: Permanent

Hours: Full Time

Shift pattern: Usually shifts will be a mixture of early shifts starting at 07:30 and late shifts starting at 14:30. Working any 5 days out of 7

Hours per week: The role carries a permanent contract of 40 hours per week

Posted date: 08/06/2026

Closing date: 31/08/2026

We are seeking a hospitable individual with a full UK drivers license for the role of Concierge Supervisor with valet parking and driving duties.

PRIMARY ROLE RESPONSIBILITIES

To carry out Concierge duties by welcoming all guests who arrive at Dakota, providing bag portering, and working closely with Reception to provide a seamless experience.
Carry out valet parking duties, driving and parking guest cars as well as the hotel car.
Provide a consistently excellent level of guest service in accordance to our service principles and values, ensuring that all guests receive special attention and recognition.
Work closely alongside all other departments especially Reception to ensure excellent communication and be proactive in assisting other departments as required. This may include delivering room service, taking items to guest bedrooms, and answering the hotel phone.
Manage the welcome and seating of any groups of guests before entering the building.
Offer additional services to make the guest experience more seamless i.e. making restaurant reservations, assisting in directions, providing local recommendations.

APPLICANT REQUIREMENTS

The successful applicant will have/be:

Working experience as a Concierge, Doorperson or Security is highly desirable.
Hands on approach to all aspects of the role, being proactive to carry guests luggage and provide general assistance.
Have held a full UK drivers license for at least 5 years for car insurance purposes.
An enthusiastic individual who will promote our culture of positivity.
Be task oriented with a great pride for the work they do and attention to detail.
Flexible with shift patterns and available around the needs of our business.
Successful candidates must demonstrate having researched our brand and a genuine desire to be part of our team.

WHAT WE OFFER

In addition to being part of a culture infused with positivity and opportunity for ongoing development, tangible benefits you could enjoy when you join our team include:

FINANCIAL

Special discounts on stays and dining at any Dakota
Bonuses to recommend a friend to join our team and every time you are mentioned on Trip Advisor
Additional holiday day on the first anniversary of your employment
Meals on duty and uniforming

WELLBEING

Access to our Employee Assistance Program which includes free private mental health support and counselling sessions, video GP consultations and private prescription services, as well as access to daily rewards to be cashed out for shopping vouchers
Support from our inhouse Mental Health Champions
Family-friendly flexible working options
Participation in meaningful initiatives such as Macmillan Cancer Support Coffee Morning and the Walk for Wellbeing, Supporting causes that matter while connecting with colleagues

CAREER DEVELOPMENT

Accredited, certified compliance training given on employment
Access to a suite of external, certified resources via our Learning Management System
Supportive continuous professional development culture with an annual appraisal and objectives, or a Personal Development Plan
Opportunities to undertake both internal and external training courses, including potential for in-house Apprenticeships

Full terms on our benefits can be found in our Handbook.

ABOUT DAKOTA HOTELS

Dakota is a growing UK-based lifestyle brand, known for our stylish hotels, bustling brasserie Grills and upscale cocktail Bars. Dakota’s story started with two boutique hotels on the outskirts of Edinburgh, in South Queensferry, and Glasgow, in Eurocentral. We have now expanded into prime city centre locations in Glasgow, Leeds, Manchester, and Newcastle with more in our pipeline.

Dakota is synonymous for delivering attentive and genuine guest service. We attract hard-working individuals who are passionate about working to the highest standards and have been voted within The Caterer’s Top 15 Best Employers in Hospitality for the last five years in a row. We were also featured within the Top 10 employers in the 2024 Sunday Times Best Places to Work in the UK, as well as being awarded the Spotlight Award for Best Places to Work for LGBTQIA+ employees.

As recent winners of The Cateys ‘People Team of the Year’, we have award-winning internal training programmes within Dakota Academy fostering continuous development and ongoing training. As a result, over 75% of our leaders have been promoted internally and, for four consecutive years, a member of our team has won a prestigious Acorn Award awarded by The Caterer to the ‘Top 30 under 30’ in the industry, demonstrating our success in developing talent.

APPLY

Please send us your up to date CV.

ABOUT DAKOTA MANCHESTER

Our location, 29 Ducie St, Manchester M1 2JL, is centrally located in the Piccadilly Basin, close to Piccadilly Station ideally located for public transport users. We are home to 137 luxuary bedrooms, including 27 suites - the most in the city, a destination cocktail bar with champagne room, and a brasserie style frill with private dining rooms as well as a spectacular terrace.

ABOUT DAKOTA HOTELS

Dakota is synonymous for delivering attentive and genuine guest service. We attract hard-working individuals who are passionate about working to the highest standards and have been voted within The Caterer’s Top 15 Best Employers in Hospitality for the last six years in a row. We were also featured within the Top 10 employers in the Sunday Times Best Places to Work in the UK for the last three years running.

As winners of The Cateys ‘People Team of the Year’, we have award-winning internal training programmes within Dakota Academy fostering continuous development and ongoing training. As a result, over 75% of our leaders have been promoted internally and, for five consecutive years, a member of our team has won a prestigious Acorn Award awarded by The Caterer to the ‘Top 30 under 30’ in the industry, demonstrating our success in developing talent.

Quick apply

Refine Your Search

customer service supervisor jobs in manchester, eng

Hotel Concierge Supervisor

Central Services Team Leader

Customer Service Team Leader

Front Office Supervisor

Direct Sales Team Leader

Contact Centre Team Leader

Customer Services Team Leader

Retail Assistant Manager

Aftersales Team Leader

Assistant Store Manager

Cafe-Store supervisor

Front Office Supervisor

Team Leader

Helpdesk Team Leader

Menswear Retail Sales Supervisor

Operations Supervisor – Rental & Customer Service

Front Office Supervisor

Hotel Concierge Supervisor

Customer Services Team Leader

Customer Service Supervisor

I want to receive the latest job alerts for customer service supervisor in manchester, eng

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