Finance agent Work, Jobs in Manchester, Eng (with Salaries)

Customer Service Agent
JaJa Finance Ltd —Manchester
- £29,000 a year
- Full-time
- Hybrid work
- Financial services
- Communication skills
- Time management
- Annual leave
- Employee assistance programme
Quick apply
AI Compliance Officer
The Bank of New York Mellon Corporation —Manchester
- Full-time
- Financial services
- AI
- Communication skills
Collections Support Agent
JaJa Finance Ltd —Manchester
- £29,000 a year
- Full-time
- Hybrid work
- Financial services
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Collections Agent
Olton Alexander Limited —Newton-le-Willows
- £25,500 a year
- Full-time
- CRM software
- Conflict management
- Organisational skills
- Free parking
Quick apply
11d
Central Reservations & Events Agent
Mollies —Manchester
- £28,000 a year
- Weekend availability
- Bar
- Hotel
- Guest services
- Health & wellbeing programme
- Employee discount
Quick apply
5d
Specialist, Client Processing Representative II
The Bank of New York Mellon Corporation —Manchester
- Full-time
- Computer literacy
- English
- Computer skills
Collections & Recoveries Manager
Allica Bank —Manchester
- Full-time
- Hybrid work
Finance & Office Manager
Dale Industrial Complex Ltd Astley Park Estate, Kennedy Road, Chaddock Lane, Astley, Manchester M29 7JY —Manchester
- £26,000 - £30,000 a year
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Access
- Free parking
- Flexible schedule
Quick apply
Accounts & Service Charge Administrator
Walker Singleton Chartered Surveyors —Halifax
- Up to £30,000 a year
- Full-time
- Microsoft Excel
- Customer service
- Databases
- Annual leave
- Employee discount
Quick apply
18h
AI Engineer
Vix Technology & Kuba —Manchester
- £60,000 - £75,000 a year
- Full-time
- Software development
- AI
Quick apply
New Partner Experience Team Lead - Belgium Market (12 months FTC)
Deliveroo —Manchester
- Full-time
- Hybrid work
- Team management
Head of Sales - Remote (England)
Evergreen Services Group —Warrington
- £80,000 - £100,000 a year
- Full-time
- Remote
- AI
- Leadership
- Annual leave
Quick apply
3d
Asset Management Assistant
Betfred —Birchwood
- Full-time
- Microsoft Office
- Travel
- Organisational skills
- Employee assistance programme
Quick apply
Finance AI and Automation Implementation Lead
Travel Counsellors —Manchester
- Hybrid work
- Organisational skills
- Communication skills
Quick apply
6d
Stock & Supply Chain Manager
Flair Rugs —Glossop
- £55,000 - £65,000 a year
- Full-time
- Data analysis skills
- Continuous improvement
- Team management
New Partner Experience Team Lead - French Market
Deliveroo —Manchester
- Full-time
- Hybrid work
- English
- Team management
Dealership Accountant
Vans Northwest Ltd —St Helens
- £50,000 a year
- Overtime
- Computer literacy
- Analysis skills
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
Commercial Property Solicitor / Consultant
Ashlings Legal —Manchester
- £1 a year
- Part-time
- Business development
- Supervising experience
- Bachelor's degree
Quick apply
9d
Business Development Manager
HFL Building Solutions Group —Denton
- £60,000 - £65,000 a year
- Full-time
- Hybrid work
- Business development
- Presentation skills
- Contracts
- Referral programme
- Sick pay
Quick apply
12d
Real Estate Partner
Gateley —Manchester
- Business development
- Leadership
- Annual leave
- Employee assistance programme

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finance agent jobs near manchester, eng

Customer Service Agent

JaJa Finance Ltd
Manchester

Quick apply

Job details

Permanent | Full-time
£29,000 a year

Benefits

Annual leave
Company pension
Employee assistance programme
Life insurance

Qualifications

Technical troubleshooting
Customer service call handling
Inbound customer enquiry call handling
Client engagement
Internal department liaison
Complaint handling
Technical support
Quality assurance
Financial services
Customer interaction
Communication skills
Time management

Full job description

️ Customer Service Agent

Hybrid, 2 days per week in office

Manchester, XYZ Building 2, Floor 1, Suite 5, Hardman Boulevard, M3 3AQ

Operations

Full Time

£29,000

Who we are

Jaja is a UK‑based consumer finance business with a simple mission: to empower customers to buy, borrow and build using smart tech, strong data, and clear design. We launched our digital credit card in 2018 and we’re continuing to grow, with new products and experiences in the pipeline. Our goal is to strip out unnecessary complexity and give people more control over their money — or as we put it, Make Simple. Our values guide how we work: Care Deeply. Adapt & Thrive. Challenge Everything. Go For It. Own It. Make It Simple. We’re scaling quickly, and there’s a lot of exciting change happening across the business.

Customer Experience Agent

You will join a dynamic team of Customer Experience Agents, supporting customers over the telephone in our multi-channel contact centre. By fostering a culture of continuous learning and adaptability, we empower our agents to provide exceptional support, no matter the platform. If you’re passionate about delivering outstanding customer experiences and thrive in a dynamic environment, we want you on our team! High levels of customer engagement are required so you will need excellent communication skills, making use of various methods of communication available to manage this throughout every interaction. In accordance with process, you will need to work to agreed SLA’s and work with your Team Manager to make recommendations to improve processes.

What’s the opportunity?
You will work in a dynamic, fast paced environment, working with a passionate set of colleagues who excel at delivery you will have a varied and interesting role that is not constrained by the status quo.

Key Accountabilities:

Handling Customer Inquiries: Efficiently manage incoming calls resolving customer inquiries and provide accurate information about our products and services.
Supporting Customers: Identify solutions and explain alternative channels to enable customers to self-serve.
Resolving Issues: Quickly address customer problems, complaints, and queries at the first point of contact, ensuring a positive customer experience.
Providing Technical Support: Offer technical support and troubleshooting assistance regarding our products or services.
Customer Relationship Management: Maintain and update customer records in the database, ensuring accurate documentation of interactions.
Effective Communication: Communicate clearly and effectively with customers to understand their needs and provide appropriate solutions.
Collaboration: Work with team members and other departments to escalate complex issues and improve service delivery.
Continuous Improvement: Gather and share customer feedback to help improve products, services, and processes.
Adhering to Policies: Follow company policies and regulatory guidelines to ensure compliance and maintain high quality assurance and service standards.

Essential skills and Experience

Proven Call Centre Experience: Demonstrated success in dynamic call centre environments.
Financial Services Expertise: Solid background in the financial services sector.
Exceptional verbal Communication Skills – Empathetic, a good listener, ability to handle calls with vulnerable customers

Adaptability: Thrives in fast-paced, ever-changing environments.

Organizational Mastery: Strong organizational and time-management skills.

Customer Journey Insight: Comprehensive experience across the entire customer journey

What's in it for you?

The chance to make a real impact in a growing business on a mission to change the face of the consumer finance industry forever
Competitive salary
Pension contributions, including Salary Exchange facility
Annual bonus potential
Private medical cover
25 days annual leave (FTE) plus UK bank holidays (with an additional day added for each full calendar year worked, up to a maximum of 30 days).
Your birthday off each year as an additional day's leave
4x life insurance cover
Option to join our company health insurance programme, provided by Vitality
Access to our confidential Employee assistance programme

We're committed to creating an inclusive workplace where everyone feels valued, respected, and able to thrive. We welcome applications from all qualified candidates and encourage applications from LGBTQ+ individuals, people with disabilities, neurodivergent individuals, and those from ethnic minority and diverse religious backgrounds. We believe that different perspectives strengthen our team, drive innovation, and help us better serve our customers. If you require any adjustments or support during the recruitment process, please contact our Talent Partner.

Quick apply

Refine Your Search

finance agent jobs in manchester, eng

Customer Service Agent

AI Compliance Officer

Collections Support Agent

Collections Agent

Central Reservations & Events Agent

Specialist, Client Processing Representative II

Collections & Recoveries Manager

Finance & Office Manager

Accounts & Service Charge Administrator

AI Engineer

New Partner Experience Team Lead - Belgium Market (12 months FTC)

Head of Sales - Remote (England)

Asset Management Assistant

Finance AI and Automation Implementation Lead

Stock & Supply Chain Manager

New Partner Experience Team Lead - French Market

Dealership Accountant

Commercial Property Solicitor / Consultant

Business Development Manager

Real Estate Partner

I want to receive the latest job alerts for finance agent in manchester, eng

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