Network support analyst Work, Jobs in Manchester, Eng (with Salaries)

Technical Support Supervisor
Itecnologies IT Services Ltd —Manchester
- £3,200 - £5,000 a month
- Full-time
- Customer service
- Windows
- Microsoft Office
- Health & wellbeing programme
- Flexitime
Quick apply
12d
CySOC Analyst
Amentum —Risley
- Full-time
- Computer Science
- Analysis skills
- Computer networking
- Employee assistance programme
- Flexible schedule
NCSC Cyber Security Analyst
GCHQ —Manchester
- £37,892 a year
- English
- No degree
- Annual leave
8d
Leakage Analyst
United Utilities —Oldham
- £38,346 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- In-person
- Annual leave
- Employee assistance programme
4d
Associate IT Field Technical Analyst
Cadent Gas —Hollinwood
- £34,011 - £38,013 a year
- Hybrid work
- Customer service
- IT
- Communication skills
- Employee discount
Information Governance Technical Analyst
Latham & Watkins LLP —Manchester
- Full-time
- Hybrid work
- Analysis skills
- Bachelor's degree
- SharePoint
- Employee discount
- Flexible schedule
Information Security Analyst
Swissport International AG —Runcorn
- Full-time
- Hybrid work
- IT
- Communication skills
14d
Lifecycle Delivery Analyst
KeolisAmey Metrolink —Manchester
- £40,887 a year
- Full-time
- Engineering
- SQL
- SharePoint
- Employee assistance programme
- Employee discount
12h
IT Customer Experience Support Analyst
Anaplan —Manchester
- Monday to Friday
- Microsoft Powerpoint
- Microsoft Excel
- Azure
Quick apply
Enterprise Applications Analyst
Latham & Watkins LLP —Manchester
- Full-time
- Hybrid work
- Computer Science
- Windows
- Analysis skills
- Employee discount
- Flexible schedule
Service Desk Analyst (2nd Line)
FluidOne —Chorley
- Full-time
- Customer service
- Travel
- Communication skills
- Employee assistance programme
Application Support Analyst
Barclays —Knutsford
- Maintenance
- Continuous improvement
Associate SOC Analyst
NCC Group —Manchester
- Full-time
- Hybrid work
- AWS
- Analysis skills
- Continuous improvement
- Annual leave
Quick apply
2d
PMO Data Analyst
Nexperia Germany GmbH —Manchester
- Full-time
- Doctoral degree
- Data analysis skills
- Project management
- Annual leave
- Employee assistance programme
14d
365 Analyst
Stockport Homes Group —Stockport
- £34,434 - £39,152 a year
- Full-time
- Customer service
- Communication skills
12h
Business Analyst - Support Centre
mydentist —Radcliffe
- Full-time
- Hybrid work
- AI
- Free parking
- Employee assistance programme
Quick apply
Intermediate Business Analyst
CDL Software —Manchester
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Software development
- AI
- Free parking
- Referral programme
Quick apply
8d
Principal Business Analyst (Identity)
HippoDigital —Manchester
- £81,400 - £92,000 a year
- Hybrid work
- AWS
- Bachelor's degree
- In-person
- Employee discount
Senior Service Desk Analyst
Frontline Consultancy and Business Services Ltd —Handforth
- £25,636.32 - £35,000.00 a year
- Full-time
- Hybrid work
- Azure
- Customer service
- Windows
- Free parking
- Annual leave
Quick apply
2d
NSL- Business Analyst
BAE Systems —Manchester
- Part-time
- Hybrid work
- Analysis skills
- Contracts
- Agile
21h

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network support analyst jobs near manchester, eng

Technical Support Supervisor

Itecnologies IT Services Ltd
Manchester

Quick apply

Job details

Permanent | Full-time
£3,200 - £5,000 a month
12 days ago

Benefits

Casual dress
Health & wellbeing programme
Cycle to work scheme
Flexitime
Company pension
Canteen
Company events
Private medical insurance

Qualifications

Customer service
Windows
Technical support
Microsoft Office
IT support
IT
Leadership
Communication skills
Active Directory

Full job description

Job Summary

Itecnologies IT Services Ltd is seeking a proactive and experienced Technical Support Supervisor to lead our technical support team while ensuring exceptional service delivery for clients and end users. This role is ideal for an experienced IT support professional with strong leadership skills who can oversee daily support operations, mentor technicians, improve service quality, and ensure timely resolution of technical issues across hardware, software, networks, and cloud-based systems.

What You'll Do

Supervise the day-to-day operations of the technical support team.
Monitor service desk performance and ensure support requests are resolved within agreed service levels (SLAs).
Provide technical guidance and escalation support for complex IT issues.
Coach, mentor, and develop technical support analysts and engineers.
Allocate workloads, manage schedules, and optimise team productivity.
Maintain high standards of customer service and client satisfaction.
Troubleshoot hardware, software, operating system, network, cloud, and user account issues.
Collaborate with infrastructure, cybersecurity, systems, and project teams to resolve technical incidents.
Produce performance reports, support metrics, documentation, and process improvement recommendations.
Identify opportunities to improve support workflows, knowledge bases, automation, and operational efficiency.
Ensure compliance with IT policies, security procedures, and industry best practices.

Requirements

Experience in technical support, IT service desk, help desk, desktop support, systems administration, IT operations, or a related field is preferred.
Previous supervisory, team leader, or senior technical support experience is highly desirable.
Strong knowledge of Windows operating systems, Microsoft 365, Active Directory, networking fundamentals, hardware support, and cloud technologies.
Familiarity with ITSM platforms, ticketing systems, remote support tools, and service management frameworks.
Excellent troubleshooting, analytical, communication, and customer service skills.
Ability to prioritise multiple technical issues while leading a fast-paced support team.
Experience using Microsoft Office, IT monitoring tools, reporting platforms, and knowledge management systems.
Relevant IT certifications such as CompTIA, Microsoft, ITIL, Cisco, or equivalent are advantageous.
Applicants with strong technical leadership and IT support experience are encouraged to apply.

Why Work With Us

Competitive salary package.
Supportive and collaborative working environment.
Career progression into IT management and leadership roles.
Ongoing technical training and professional certification support.
Opportunity to work with diverse technologies and business clients.

Pay: £3,200.00-£5,000.00 per month

Benefits:

Canteen
Casual dress
Company events
Company pension
Cycle to work scheme
Flexitime
Health & wellbeing programme
Private medical insurance

Work Location: In person

Quick apply

Refine Your Search

network support analyst jobs in manchester, eng

Technical Support Supervisor

CySOC Analyst

NCSC Cyber Security Analyst

Leakage Analyst

Associate IT Field Technical Analyst

Information Governance Technical Analyst

Information Security Analyst

Lifecycle Delivery Analyst

IT Customer Experience Support Analyst

Enterprise Applications Analyst

Service Desk Analyst (2nd Line)

Application Support Analyst

Associate SOC Analyst

PMO Data Analyst

365 Analyst

Business Analyst - Support Centre

Intermediate Business Analyst

Principal Business Analyst (Identity)

Senior Service Desk Analyst

NSL- Business Analyst

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