Operational excellence team leader Work, Jobs in Manchester, Eng (with Salaries)

Helpdesk Team Leader
Sodexo —Salford
- Up to £34,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Management
Quick apply
5d
Customer Onboarding Team Leader
Aimée Willow Connex —Manchester
- Management
- Analysis skills
- Financial services
Team Leader - Manchester
Deliveroo —Manchester
- £14.30 an hour
- Full-time
- Hospitality
- English
- Leadership
Business Operations Supervisor
Roy-Al Business Support Ltd —Manchester
- £2,800 - £4,600 a month
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Sick pay
Quick apply
8d
Store Manager
Aldi —Manchester
- £52,910 - £69,000 a year
- Annual leave
Supplier Quality Team Leader
Safran —Burnley
- Full-time
- Management
- Hotel
- Presentation skills
- Flexitime
- Employee assistance programme
Procurement Team Leader
HILTI —Manchester
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
4d
Transport Team Leader (Nights)
gategroup —Manchester
- £19.80 an hour
- Overtime
- Hospitality
- Driving
- Communication skills
- Free parking
- Annual leave
Quick apply
Supplier Manager
Lloyds Banking Group —Manchester
- £61,344 - £68,160 a year
- Full-time
- Hybrid work
- Contracts
13d
Transformation Excellence Manager
CHEP —Manchester
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Employee assistance programme
Sales - Sales Advisor - UK
New Look —Manchester
- Part-time
Senior Business System Leader (Continuous Improvement)
Johnson Controls —Manchester
- Full-time
- Up to 50% travel
- Engineering
- Master's degree
Employability Engagement Leader
The Manchester College —Manchester
- £28,373 - £36,000 a year
- Full-time
- Microsoft Office
- Business development
- Mentoring
- Annual leave
- Employee assistance programme
Transport Team Leader (Days)
gategroup —Manchester
- £18 an hour
- Overtime
- Hospitality
- Driving
- Communication skills
- Free parking
- Annual leave
Quick apply
Regional Manager - Greater Manchester Area
Halfords —Manchester
- £50,000 - £60,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee discount
13d
Senior People Leader
BW Packaging —Manchester
- Full-time
- Human resources
FP&A Manager
Clear Business —Sale
- Up to £70,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Supervising experience
- Continuous improvement
- Free parking
- Employee discount
Quick apply
Regional General Manager (North)
GXO Logistics —Middleton
- Up to £95,000 a year
- Full-time
- Management
- Continuous improvement
- Travel
- Annual leave
- Employee assistance programme
14d
Head of Contract Management
Government Commercial Function —Manchester
- £82,600 - £100,938 a year
- Full-time
- Hybrid work
- Presentation skills
- Continuous improvement
- Contracts
14d
Managing Director
RASASC Cheshire & Merseyside (Rape and Sexual Abuse Support Centre) —Warrington
- £55,000 - £60,000 a year
- Full-time
- Hybrid work
- Management
- Supervising experience
- Bachelor's degree
- Work from home
Quick apply

I want to receive the latest job alerts for operational excellence team leader in manchester, eng

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

operational excellence team leader jobs near manchester, eng

Helpdesk Team Leader

Sodexo -
Salford

Quick apply

Job details

Full-time | Fixed term contract
Up to £34,000 a year
5 days ago

Qualifications

Microsoft Word
Microsoft Excel
Management
Business processes
Analysis skills
Leadership
Communication skills

Full job description

Job Introduction

Helpdesk Team Leader - 6 months FTC

Location: 310 Broadway, Salford, M50 2UE

Salary: Up to 34k depending on experience

Working hours: 40 hours per week

We are seeking an experienced Helpdesk Team Leader to oversee the daily operations of the Command Centre. The successful candidate will ensure full compliance with policies and procedures, deliver contractual and quality KPIs, and provide effective leadership, coaching, and development to a team of administrators and schedulers.

Key Responsibilities:

Deputise for the Operations Manager when required.
Act as the first point of escalation for all helpdesk‑related queries.
Support operators and schedulers with workload management.
Monitor and manage workloads to ensure tasks are completed within required timescales.
Deliver and support regular training, coaching, and development activities.
Conduct monthly 1:1s and quarterly PDRs, documenting all actions and development needs.
Maintain accurate processes and identify opportunities for improvement.
Support the rollout of new procedures and operational changes.
Assist with recruitment within the Command Centre.
Build strong customer relationships and ensure high levels of satisfaction.
Promote a safe working environment and uphold Sodexo’s values, policies, and ethical standards.

Requirements:

Minimum 3 years’ experience in a Contact Centre or Service Centre environment.
Proven experience in team leadership and people management.
Ability to lead effectively in a fast‑paced, changing environment.
Strong customer focus and excellent communication skills.
Demonstrated ability to coach, develop, and motivate teams.
Advanced proficiency in Microsoft Excel and Word.
Strong analytical, organisational, and decision‑making skills.
High attention to detail and commitment to service excellence.
Ability to build strong relationships and influence stakeholders.
Experience improving business processes and working to safety standards.
Self‑motivated, professional, and results‑driven.

Sodexo’s Business Support segment sits at the heart of our organisation, providing the essential services that keep our operations running smoothly and efficiently. As a central function, Business Support brings together a diverse range of specialist teams - including our technology and digital services - to deliver the systems, processes and expertise that enable Sodexo to thrive.

From driving innovation to ensuring seamless administrative, commercial and operational support, the Business Support segment plays a critical role in strengthening performance across all parts of the business. Joining this segment means becoming part of a collaborative, solutions‑focused environment where your work directly contributes to the success of our people, our clients and the communities we serve.

Ready to be part of something greater? Apply today!

About The Company

At Sodexo, our purpose is to create a better everyday for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We're all about building a workplace for the future, we believe in equal opportunities, and we celebrate diversity. We’re an inclusive workplace, where everyone is welcome, everyone can be natural, and be the best versions of themselves. We recognise that we’re on a journey with regards to diversity and inclusion and would therefore welcome applications for candidates from underrepresented backgrounds.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

Quick apply

Refine Your Search

operational excellence team leader jobs in manchester, eng

Helpdesk Team Leader

Customer Onboarding Team Leader

Team Leader - Manchester

Business Operations Supervisor

Store Manager

Supplier Quality Team Leader

Procurement Team Leader

Transport Team Leader (Nights)

Supplier Manager

Transformation Excellence Manager

Sales - Sales Advisor - UK

Senior Business System Leader (Continuous Improvement)

Employability Engagement Leader

Transport Team Leader (Days)

Regional Manager - Greater Manchester Area

Senior People Leader

FP&A Manager

Regional General Manager (North)

Head of Contract Management

Managing Director

I want to receive the latest job alerts for operational excellence team leader in manchester, eng

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected