Support specialist Work, Jobs in Manchester, Eng (with Salaries)

Helpdesk Operator
Sodexo —Salford
- £12.71 an hour
- Microsoft Word
- Computer literacy
- Continuous improvement
Quick apply
3d
Quality Checker
JLA —Manchester
- Up to £30,000 a year
- Full-time
- Continuous improvement
- Quality control
- Travel
Quick apply
11d
Integrated Offender Management - Young Adult Support Worker - Greater Manchester
HM Prison & Probation Service —Manchester
- £20,001 - £40,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Travel
- Annual leave
- Employee discount
13d
Airport Driver
ABM —Manchester Airport
- £14.36 an hour
- Full-time
Recruitment and Onboarding Coordinator
Blazing Stars Education —Cheadle
- Up to £30,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Human resources
- Free parking
- Health & wellbeing programme
Quick apply
12d
Lloyds Banking Group Customer Support - Walkden
Lloyds Banking Group —Manchester
- £18,340 - £26,200 a year
- Part-time
- Banking
1d
Sales Advisor
Connect Talent Group —Manchester
- £24,850 - £35,000 a year
- Full-time
- Computer literacy
- Data entry
- In-person
Quick apply
10d
Operational Support Officer - North West Regional Support Unit
HM Courts & Tribunal Service —Ashton-Under-Lyne
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Microsoft Office
- Analysis skills
- Presentation skills
- Annual leave
- Employee discount
12d
Administration Assistant
Dempster Management Services —Stockport
- £27,000 - £30,000 a year
- Full-time
- Microsoft Outlook
- Administrative experience
- In-person
Quick apply
2d
TravelSafe Support & Enforcement Officer
Amulet —Manchester
- £15.40 an hour
- Overtime
- In-person
- Leadership
- Annual leave
Quick apply
6d
Laboratory Assistant
Tetra Tech —Manchester
- Laboratory experience
- Quality control
- Organisational skills
8d
Outpatient & Inpatient Waiting List Clerk - Sleep Service
Manchester University NHS Foundation Trust —Davyhulme
- £25,760 - £27,476 a year
- Full-time
- Databases
- University
- Organisational skills
8d
Mental Health Support Worker
Cygnet —Oldham
- £13.15 an hour
- Overtime
- Patient care
- Employee discount
Service Desk Operator
Sodexo —Salford
- £12.71 an hour
- Microsoft Word
- Computer literacy
- Continuous improvement
Quick apply
3d
Support Worker
Jadaky Care Agency Limited —Manchester
- £13 an hour
- Full-time
- Medication administration
- Care experience
- Experience working with children
Quick apply
5d
IPS Peer Support Worker
Pure Innovations —Manchester
- £14,722 a year
- Part-time
- Experience working with children
- Travel
- Mentoring
- Employee discount
- Referral programme
Quick apply
12d
Business Support Coordinator
M Group —Manchester
- Microsoft Word
- Microsoft Outlook
- Administrative experience
- Employee assistance programme
- Employee discount
Young Peoples Community Support Worker (PBS)
Together Trust —Wythenshawe
- £13.45 - £16.81 an hour
- Weekend availability
- Annual leave
- Employee assistance programme
Live-in Care Assistant
Spinal Homecare —Manchester
- £1,001 a week
- Full-time
- Driving
- Travel
- Communication skills
- Paid training
Quick apply
12d
TravelSafe Support & Enforcement Officer (TSEO) Relief
Amulet —Manchester
- £15.40 - £16.25 an hour
- Overtime
- In-person
- Annual leave
Quick apply
5d

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support specialist jobs near manchester, eng

Helpdesk Operator

Sodexo -
Salford

Quick apply

Job details

£12.71 an hour
3 days ago

Qualifications

Microsoft Word
Customer service call handling
Inbound customer enquiry call handling
Computer literacy
Continuous improvement
Computer hardware
Data entry
Customer support
Customer interaction
Typing
Communication skills

Full job description

Job Introduction

Helpdesk Operators

Location: 310 Broadway, Salford, M50 2UE

We are looking for a proactive and customer-focused Helpdesk Operators to join our team. This is an excellent opportunity for someone who thrives in a fast-paced environment, enjoys helping others, and takes pride in delivering a high standard of service.

As a key point of contact for customers and suppliers, you will be responsible for responding to calls, emails and messages within agreed service levels, accurately recording information, and ensuring queries are resolved efficiently. The role requires excellent attention to detail, strong communication skills, and a professional and confident telephone manner. You will work closely with colleagues and suppliers to provide outstanding support, escalating issues where appropriate and contributing to continuous service improvement. We are looking for someone who is adaptable, eager to learn, and committed to delivering a positive customer experience in a dynamic and evolving environment.

DBS, BPSS and SC Clearance Requirement: Candidates must be able to successfully pass DBS, BPSS and Security Check (SC) Clearance. To be eligible for SC Clearance, applicants must have resided continuously in the UK for at least the past five years. Any offer of employment will be subject to satisfactory completion of all required security vetting and clearance checks.

Key Responsibilities:

Accurately record caller details, issues, and severity levels, ensuring Team Leaders are informed of any situations that may escalate.
Work in line with established processes and procedures.
Respond promptly and efficiently to incoming calls, emails, and messages in accordance with client service levels.
Demonstrate strong attention to detail when gathering and inputting information.
Maintain a clear, professional, and confident telephone manner.
Deliver a high level of customer and supplier satisfaction, using logic and common sense to resolve queries and escalating issues when required.
Attend training and coaching sessions and apply any updates to duties, methods, working hours, or procedures.
Identify potential areas for improvement and report them to the Team Leader.
Remain flexible and adaptable to change within the role.

Essential Skills & Experience:

Ability to build productive relationships with customers and suppliers.
Basic understanding of computer hardware, peripherals, and applications (e.g., networks, shared files/folders, report creation).
Confident keyboard and data‑entry skills.
Basic proficiency in Microsoft Word and Excel.

Sodexo’s Business Support segment sits at the heart of our organisation, providing the essential services that keep our operations running smoothly and efficiently. As a central function, Business Support brings together a diverse range of specialist teams - including our technology and digital services - to deliver the systems, processes and expertise that enable Sodexo to thrive.

From driving innovation to ensuring seamless administrative, commercial and operational support, the Business Support segment plays a critical role in strengthening performance across all parts of the business. Joining this segment means becoming part of a collaborative, solutions‑focused environment where your work directly contributes to the success of our people, our clients and the communities we serve.

For further details regarding our Sodexo benefits please see attached.

Ready to be part of something greater? Apply today!

About The Company

At Sodexo, our purpose is to create a better everyday for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We're all about building a workplace for the future, we believe in equal opportunities, and we celebrate diversity. We’re an inclusive workplace, where everyone is welcome, everyone can be natural, and be the best versions of themselves. We recognise that we’re on a journey with regards to diversity and inclusion and would therefore welcome applications for candidates from underrepresented backgrounds.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

Quick apply

Refine Your Search

support specialist jobs in manchester, eng

Helpdesk Operator

Quality Checker

Integrated Offender Management - Young Adult Support Worker - Greater Manchester

Airport Driver

Recruitment and Onboarding Coordinator

Lloyds Banking Group Customer Support - Walkden

Sales Advisor

Operational Support Officer - North West Regional Support Unit

Administration Assistant

TravelSafe Support & Enforcement Officer

Laboratory Assistant

Outpatient & Inpatient Waiting List Clerk - Sleep Service

Mental Health Support Worker

Service Desk Operator

Support Worker

IPS Peer Support Worker

Business Support Coordinator

Young Peoples Community Support Worker (PBS)

Live-in Care Assistant

TravelSafe Support & Enforcement Officer (TSEO) Relief

I want to receive the latest job alerts for support specialist in manchester, eng

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