Support supervisor Work, Jobs in Manchester, Eng (with Salaries)

Technical Support Supervisor
Itecnologies IT Services Ltd —Manchester
- £3,200 - £5,000 a month
- Full-time
- Customer service
- Windows
- Microsoft Office
- Health & wellbeing programme
- Flexitime
Quick apply
2d
Operations Supervisor
Extent Digital & Enterprise Services Ltd —Manchester
- £2,500 - £4,000 a month
- Full-time
- Customer service
- Supervising experience
- Organisational skills
- Health & wellbeing programme
Quick apply
2d
Breakfast Supervisor
YOTEL Manchester Deansgate Motley —Manchester
- £13.54 an hour
- Full-time
- Hospitality
- Hotel
- Leadership
- Employee discount
Quick apply
5d
Supervisor
Smiggle —Manchester
- Part-time
- Sales
- Merchandising
- Store discount
- Annual leave
Quick apply
14d
Business Operations Supervisor
Roy-Al Business Support Ltd —Manchester
- £2,800 - £4,600 a month
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Sick pay
Quick apply
2d
Supervisor - LEGO - Manchester Airport
Lagardère Travel Retail (UK & IRE) —Manchester
- £15.32 an hour
- Weekend availability
- Customer service
- Supervising experience
- Team management
Quick apply
Customer Service Operator
Europa Worldwide Group —Salford Quays
- £28,088 - £31,458 a year
- Full-time
- Sales
- Customer service
- Administrative experience
- Free parking
- Annual leave
Quick apply
5d
Field Care Supervisor - Supported Living
Compassionate Care Group —Manchester
- £32,000 a year
- Full-time
- Supervising experience
- Travel
- Care plans
Quick apply
5d
Night Operations Supervisor
Unite Students —Manchester
- £35,270 a year
- Night shift
- Hospitality
- Customer service
- Supervising experience
- Annual leave
- Employee assistance programme
5d
Workshop Supervisor
Evans Halshaw Ford —Manchester
- £33,540 - £37,740 a year
- Full-time
- Organisational skills
- Power tools
- In-person
- Store discount
- Annual leave
Quick apply
6d
Sterile Services Supervisor
Steris —Manchester
- £30,134 a year
- Overtime
- IT
- Annual leave
Quick apply
Supervisor
Forbici - FOH —Trafford
- £15 - £18 an hour
- Full-time
- Employee assistance programme
- Referral programme
Quick apply
Out of hours Contact Centre Supervisor
Metro Rod —Macclesfield
- £21,887 a year
- Part-time
- Management
- Supervising experience
- Organisational skills
- Free parking
- Annual leave
Store Supervisor
Footasylum —Manchester
- Full-time
- Sales
FM Supervisor Catering
The Manchester College —Manchester
- £26,000 - £36,817 a year
- Full-time
- Microsoft Office
- IT
- Communication skills
- Annual leave
- Employee assistance programme
6d
Supervisor - Burger King
Moto —Heywood
- £27,700 a year
- Full-time
- Customer service
- Supervising experience
- Communication skills
- Employee discount
- Sick pay
Quick apply
4d
Premium F&B Manager
Eastlands Venue Services Limited —Manchester
- Hospitality
- Microsoft Office
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
Security Officer
Samsic UK —Buxton
- £15 - £40 an hour
- Full-time
- Customer service
- Computer literacy
- English
Quick apply
Cover Supervisor
Zero Corp —Manchester
- £110 - £220 a day
- Temporary
- Childcare
- Working with children
- Classroom experience
Quick apply
4d
Customer Care Agent
ABM UK —Manchester Airport
- Full-time
- Customer service
- Communication skills
- Employee discount
Quick apply

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support supervisor jobs near manchester, eng

Technical Support Supervisor

Itecnologies IT Services Ltd
Manchester

Quick apply

Job details

Permanent | Full-time
£3,200 - £5,000 a month
2 days ago

Benefits

Casual dress
Health & wellbeing programme
Cycle to work scheme
Flexitime
Company pension
Canteen
Company events
Private medical insurance

Qualifications

Customer service
Windows
Technical support
Microsoft Office
IT support
IT
Leadership
Communication skills
Active Directory

Full job description

Job Summary

Itecnologies IT Services Ltd is seeking a proactive and experienced Technical Support Supervisor to lead our technical support team while ensuring exceptional service delivery for clients and end users. This role is ideal for an experienced IT support professional with strong leadership skills who can oversee daily support operations, mentor technicians, improve service quality, and ensure timely resolution of technical issues across hardware, software, networks, and cloud-based systems.

What You'll Do

Supervise the day-to-day operations of the technical support team.
Monitor service desk performance and ensure support requests are resolved within agreed service levels (SLAs).
Provide technical guidance and escalation support for complex IT issues.
Coach, mentor, and develop technical support analysts and engineers.
Allocate workloads, manage schedules, and optimise team productivity.
Maintain high standards of customer service and client satisfaction.
Troubleshoot hardware, software, operating system, network, cloud, and user account issues.
Collaborate with infrastructure, cybersecurity, systems, and project teams to resolve technical incidents.
Produce performance reports, support metrics, documentation, and process improvement recommendations.
Identify opportunities to improve support workflows, knowledge bases, automation, and operational efficiency.
Ensure compliance with IT policies, security procedures, and industry best practices.

Requirements

Experience in technical support, IT service desk, help desk, desktop support, systems administration, IT operations, or a related field is preferred.
Previous supervisory, team leader, or senior technical support experience is highly desirable.
Strong knowledge of Windows operating systems, Microsoft 365, Active Directory, networking fundamentals, hardware support, and cloud technologies.
Familiarity with ITSM platforms, ticketing systems, remote support tools, and service management frameworks.
Excellent troubleshooting, analytical, communication, and customer service skills.
Ability to prioritise multiple technical issues while leading a fast-paced support team.
Experience using Microsoft Office, IT monitoring tools, reporting platforms, and knowledge management systems.
Relevant IT certifications such as CompTIA, Microsoft, ITIL, Cisco, or equivalent are advantageous.
Applicants with strong technical leadership and IT support experience are encouraged to apply.

Why Work With Us

Competitive salary package.
Supportive and collaborative working environment.
Career progression into IT management and leadership roles.
Ongoing technical training and professional certification support.
Opportunity to work with diverse technologies and business clients.

Pay: £3,200.00-£5,000.00 per month

Benefits:

Canteen
Casual dress
Company events
Company pension
Cycle to work scheme
Flexitime
Health & wellbeing programme
Private medical insurance

Work Location: In person

Quick apply

Refine Your Search

support supervisor jobs in manchester, eng

Technical Support Supervisor

Operations Supervisor

Breakfast Supervisor

Supervisor

Business Operations Supervisor

Supervisor - LEGO - Manchester Airport

Customer Service Operator

Field Care Supervisor - Supported Living

Night Operations Supervisor

Workshop Supervisor

Sterile Services Supervisor

Supervisor

Out of hours Contact Centre Supervisor

Store Supervisor

FM Supervisor Catering

Supervisor - Burger King

Premium F&B Manager

Security Officer

Cover Supervisor

Customer Care Agent

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