Station manager Work, Jobs in Manchester, Gtm (with Salaries)

Customer Platform Assistant - 6 Month FTC
Northern Trains —Manchester
- £13,520 - £26,101 a year
- Weekend availability
- Computer literacy
- Computer skills
- Employee assistance programme
- Employee discount
1d
Guest Service Manager
Holiday Inn Express Manchester City Centre —Manchester
- Full-time
- English
- Hotel
- Conflict management
- Annual leave
- Employee assistance programme
Quick apply
Assistant Manager
HMSHost UK —Manchester Airport
- Full-time
- Serving
- Restaurant management
- Supervising experience
- Store discount
- Health & wellbeing programme
Quick apply
4d
Restaurant Manager
Dakota Manchester Airport —Manchester
- Up to £40,000 a year
- Full-time
- Bar
- Hotel
- Training & development
- Employee assistance programme
- Employee discount
Quick apply
Estates Manager
mydentist —Radcliffe
- Full-time
- Hybrid work
- Negotiation
- Free parking
- Employee assistance programme
Quick apply
Reservations Coordinator
Crowne Plaza Manchester —Manchester
- £27,955.20 a year
- Full-time
- Hospitality
- Customer service
- Hotel
- Free parking
- Health & wellbeing programme
Quick apply
4d
Hospitality Management Trainee
Bloom Manchester —Manchester
- From £28,000 a year
- Full-time
- Hospitality
- Customer service
- Team management
- Health & wellbeing programme
- Employee discount
Quick apply
4d
Crew Member
Five Guys —Manchester
- £11.25 - £14.70 an hour
- Part-time
- Serving
- Customer service
- Cleaning
- Annual leave
- Employee discount
4h
Crew Member
Five Guys UK —Manchester
- £11.25 - £14.70 an hour
- Serving
- Customer service
- Cleaning
- Annual leave
- Employee discount
1h
Treatment Coordinator
Invisiblebraces4u —Manchester
- £300 - £450 a day
- Sales
Quick apply
11d
Senior Merchandiser - Manchester
Smiths News —Manchester
- £13.21 - £14.80 an hour
- Customer service
- Merchandising
- Recruiting
- Annual leave
Recruitment partner (12-Months Maternity Cover)
CarFinance247 —Manchester
- Up to £38,000 a year
- Temporary
- Databases
- Communication skills
- Free parking
Quick apply
Operations & Logistics Internship, Amazon Logistics
Amazon EU SARL (UK Branch) —Rochdale
- Full-time
- English
- Analysis skills
- Business
Night Guest Service Manager
Holiday Inn Express Manchester City Centre —Manchester
- Weekend availability
- English
- Hotel
- Front desk
- Annual leave
- Referral programme
Quick apply
3d
French Customer Service
The Pilot Group —Manchester
- £27,828 - £28,000 a year
- Full-time
- Hybrid work
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
Night Receptionist
Holiday Inn Manchester Airport —Manchester
- £13.48 an hour
- Full-time
- Bar
- Casual dining restaurant
- Computer literacy
- Employee assistance programme
- Employee discount
Quick apply
Experienced Life Insurance Advisor - Office Based
Essential Insurance —Sale
- £35,000 - £75,000 a year
- Part-time
- Customer service
- In-person
- Negotiation
- Free parking
- Profit sharing
Quick apply
4d
GiGi Manchester - Barback
GiGi Manchester —Manchester
- Up to £13.50 an hour
- Full-time
- Bar
- Cleaning
- Restaurant
Quick apply
8d
Senior Expansion Manager UK
Fastned —Manchester
- Full-time
- Hybrid work
- Bachelor's degree
- Continuous improvement
- Travel
No3 Operator
Reach plc —Oldham
- £30,000 a year
- Weekends only
- Computer literacy
- Quality control
- Computer skills
- Annual leave
Quick apply

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Customer Platform Assistant - 6 Month FTC

Northern Trains -
Manchester

Apply Now

Job details

Fixed term contract
£13,520 - £26,101 a year
1 day ago

Benefits

Cycle to work scheme
Company pension
Employee assistance programme
Free or subsidised travel
Employee discount
Car scheme

Qualifications

Computer literacy
Computer skills
Customer support
Customer interaction

Full job description

Job Title: Customer Platform Assistant

BUSINESS FUNCTION: Customer & Commercial - Stations

SALARY: £26,101 pro rata £13,520

Grade: RO2

LOCATION: Manchester Victoria

HOURS: Full Time - 6 Month FTC

Are you passionate about customer service and creating a safe, welcoming environment? Do you take pride in keeping things running smoothly behind the scenes? If so, we’d love to hear from you.

We’re looking for a motivated Customer Platform Assistant to join our team at Manchester Victoria Station. You’ll play a key part in delivering excellent customer service, maintaining station presentation standards, and supporting the safe day‑to‑day operation of the station.

Reporting to the Station Manager, you’ll be a visible, approachable presence on the station, helping customers and supporting colleagues to keep everything running efficiently and safely.

Willingness to work shifts, including weekends and evenings, to ensure that passengers are supported at all times.

What you’ll be doing

Delivering outstanding customer service and providing clear, helpful travel information
Maintaining high standards of cleanliness and presentation across station areas
Supporting fire evacuation and emergency procedures when required
Ensuring promotional materials and passenger information are up to date and available
Keeping your work area safe, tidy, and compliant with regulations
Assisting with bus coordination as needed
Working safely at all times in line with rules, regulations, and safety notices
Assist passengers who need extra help with their journey, whether it’s boarding, alighting, or traveling through the station
Provide guidance and ensure the safety of passengers, especially those with mobility needs or special requirements
Deliver exceptional customer service, always with a friendly and patient approach
Respond to passengers' queries and concerns with care and professionalism
Be familiar with the layout of the station and surrounding areas to offer clear directions and assistance
Ensure that station facilities are accessible to all passengers
Handle any disruptions or challenges quickly, calmly, and effectively
Work closely with station staff to resolve any issues as they arise

About you

A friendly, customer‑focused approach
The ability to communicate clearly and effectively
You’ll need to communicate effectively with passengers, colleagues, and other stakeholders
A passion for helping others and providing excellent customer service in a variety of situations
The ability to stay calm under pressure and solve problems swiftly
A strong sense of responsibility and attention to detail
Basic IT skills
Willingness to follow procedures and work as part of a team

What’s in it for you?

At Northern, we don’t just value our people - we go the extra mile to support them. Here’s a taste of what you can look forward to:

Free Travel: Unlimited free travel for you, your partner, and your dependents on Northern services. Plus up to 75% discount on other networks in the UK and Europe.

Generous Pension Scheme: We top up your contributions by 1.5 times. Enhanced Family

Benefits: We offer 9 months of full pay for maternity leave and 2 weeks for paternity leave.

Cycle to Work Scheme: Save up to 42% on a bike and spread the cost.

Electric Car Scheme: Lease a brand new electric or plugin hybrid car.

Exclusive Discounts: From shopping to wellbeing, Northern Perks has you covered.

Employee Assistance Programme: 24/7 support for family, lifestyle, and more.

Training and Career Development: We offer tailored training to our colleagues and opportunities to gain recognised qualifications. Plus enhanced career pathways no matter what part of the business you’re in.

Recognition: We know how important it is to show how much we appreciate our people. That’s why we have our Northern Lights and Northern Sparks Awards, recognising and celebrating brilliance every day.

Why Northern? We’re more than just a train operator. We’re the heartbeat of the North – connecting communities, creating opportunities, and driving sustainable growth. With 2,650 trains running daily, we’re on a mission to improve rail travel and enhance the customer experience while protecting the environment. Back in 1825, the first passenger train set off in the North of England, beginning a journey that would transform travel across the world. We’ve recently celebrated 200 years of the modern railway and, as we reflect on that legacy, our focus is now on the future as Great British Rail takes shape. Join us at this pivotal moment in rail history and play your part in our journey.

A place for everyone The best journeys happen when everyone feels welcome on board. At Northern, we don’t just move people from A to B - we’re building a team where everyone feels they belong. Our talent team can make reasonable adjustments to the process if that’s something you need. We're also a Level 2 Disability Confident employer, so if you meet the minimum criteria for the role, we’ll always offer an interview. We automate parts of our screening process to remove any unconscious bias and to make sure every application is treated fairly. All successful offers will be subject to a DBS check and a medical assessment. No matter your background, experience, or whether you call it a bap, barm, or cob… there’s a place for you here in the railway.

Apply Now

Refine Your Search

station manager jobs in manchester, gtm

Customer Platform Assistant - 6 Month FTC

Guest Service Manager

Assistant Manager

Restaurant Manager

Estates Manager

Reservations Coordinator

Hospitality Management Trainee

Crew Member

Crew Member

Treatment Coordinator

Senior Merchandiser - Manchester

Recruitment partner (12-Months Maternity Cover)

Operations & Logistics Internship, Amazon Logistics

Night Guest Service Manager

French Customer Service

Night Receptionist

Experienced Life Insurance Advisor - Office Based

GiGi Manchester - Barback

Senior Expansion Manager UK

No3 Operator

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