Primary eye care services Work, Jobs in Manchester (with Salaries)

Optical Assistant - Customer Care Office Based
Eyecare Oncall —Manchester
- £27,539.20 a year
- Full-time
- Administrative experience
- Organisational skills
- In-person
- Employee discount
Quick apply
Referral Management Clerk
Primary Eyecare Services —Manchester
- £24,570 a year
- Part-time
- Hybrid work
- Patient care
- Organisational skills
- IT
- Health & wellbeing programme
- Annual leave
Quick apply
11h
Patient Advisor
Optical Express Group —Manchester
- Weekend availability
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Substance Misuse Nurse
Change Grow Live —Burnley
- £38,114.53 - £44,469.24 a year
- Remote
- Communication skills
- Annual leave
- Employee assistance programme
7d
Ophthalmology Account Manager - North West & Northern Ireland
Santen —Manchester
- £53,576 - £73,667 a year
- Full-time
- Remote
- Sales
Quick apply
Membership Manager (North West)
The 93% Club —Manchester
- Full-time
- Hybrid work
- Communication skills
- School
Quick apply
Activation & Engagement Manager
Bright HR Limited —Manchester
- Up to £35,000 a year
- Monday to Friday
- CRM software
- Management
- Data analysis skills
- Employee assistance programme
- Employee discount
6d
Apprentice Finance Administrator
Prospere Learning Trust —Wythenshawe
- £25,583 - £25,989 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
7h
Gas & Plumbing Engineer
Blue Support Services Ltd —Oldham
- £38,000 - £41,000 a year
- Full-time
- Maintenance
- Plumbing
- Driving
- Free parking
- Life insurance
Quick apply
3d
Premises Assistant - Beaumont Primary Academy
Kirklees Council —Huddersfield
- School
10d
Senior National Account Manager – Maternity Cover
Extons Foods —Manchester
- Full-time
- Microsoft Office
- Food service
- Organisational skills
- Free parking
- Employee assistance programme
Quick apply
Manager DSV and Parcel Carrier Relations
ASDA —Rochdale
- Full-time
- Analysis skills
- Travel
- In-person
- Store discount
- Annual leave
6d
Housekeeper
Elysium Healthcare —Salford
- £25,565 a year
- Full-time
- Phone etiquette
- Free parking
- Annual leave
Quick apply
13h
Onsite IT Support Engineer
Daisy Communications LTD —Stockport
- £26,000 a year
- Full-time
- Azure
- Windows
- Computer networking
- Referral programme
Quick apply
6d
Commercial Account Manager
IPS —St Helens
- Full-time
- Microsoft Powerpoint
- Customer service
- Analysis skills
- Annual leave
- Employee assistance programme
Quick apply
Registered Manager
Affinity Supporting People (South) Ltd —Accrington
- Up to £41,017.60 a year
- Time management
- Annual leave
Quick apply
6d
Education Recruitment Consultant
Operam Education Group —Bamber Bridge
- £26,500 - £33,500 a year
- Temporary
- Communication skills
- Annual leave
- Sick pay
Quick apply
Project Coordinator (Event Production)
Sterling Event Group —Altrincham
- From £30,420 a year
- Temporary
- CAD
- Driving
- IT
- Free parking
- Referral programme
Quick apply
Head of Platform
Xeinadin —Manchester
- Azure
- IT
- AI
- Annual leave
- Employee assistance programme
6d
Account Manager
Stobart —Appleton
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
Quick apply

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Optical Assistant - Customer Care Office Based

Eyecare Oncall -
Manchester

Quick apply

Job details

Permanent | Full-time
£27,539.20 a year

Benefits

Company events
Employee discount
On-site parking

Qualifications

Optical experience
Care home
Administrative experience
Organisational skills
Communication skills
Time management
Office experience

Full job description

Customer Care Administrator

The purpose of the Customer Care Administrator is to ensure that every touchpoint of the customer journey is delivered seamlessly ensuring exceptional customer service. This includes resolving enquiries and ensuring customer satisfaction.

This role demands excellent communication skills, strong problem-solving abilities, attention to detail, and a customer-centric attitude. The Customer Care Administrator is also responsible for accurate data collection and input across multiple systems.

As Customer Care Administrator, your primary responsibilities will include:

Respond to customer enquiries via phone, email, and chat promptly and professionally to ensure high quality customer service.
Efficiently and effectively resolve customer issues and complaints, escalating to the appropriate department or person as needed to maintain high levels of customer satisfaction.
Ensure patient lists are updated, and customer happiness surveys are carried out accurately and promptly in line with monthly targets.
Assure all confirmed clinics remain at the minimum quantity levels at all times.
Carry out Optical data checks and process orders, identifying and rectifying any errors to ensure accurate data collection, input, and monitoring.
Submit claims to the NHS in a timely manner to make sure payment is received promptly and accurately.
Maintain customer records and update home account information to ensure our data is continuously correct.
Carry out inductions to confirm new customers are onboarded effectively.
Manage time effectively to ensure individual performance and targets are met.
Communicate with Care Home Managers and staff to book and confirm visits, ensuring accurate data verification for optimal service delivery.
Complete all connecting administrative tasks accurately to ensure clinics run smoothly.
Follow up with customers and Care Home Managers to ensure their issues are resolved and continue to provide a high quality service they are happy with.
Provide accurate information about our products and services, continuously acting as a positive ambassador for the company.

Skills required:

Previous experience in a care home setting is a plus

At least 4 years of optical experience required

Strong organizational and time management skills

Excellent interpersonal skills

Enthusiastic and proactive attitude

Hours and Location:

Denton - Manchester

Monday – Friday 40 hours - 8:30am to 5:30pm

Benefits

No weekend or evening work

28 days of holidays, including bank holidays

An additional paid day off for your birthday

Annual free eye test and discounted glasses for you and a family member

Job Details

Full-time, Permanent

Denton - Manchester

Monday – Friday 40 hours - 8:30am to 5:30pm

Salary: £27,539.20

Ready to elevate your career and make a difference? Apply now to join our team as an Optical Assistant

Job Types: Full-time, Permanent

Pay: £27,539.20 per year

Benefits:

Company events
Employee discount
On-site parking

Experience:

Optical: 1 year (required)

Work Location: In person

Quick apply

Refine Your Search

primary eye care services jobs in manchester

Optical Assistant - Customer Care Office Based

Referral Management Clerk

Patient Advisor

Substance Misuse Nurse

Ophthalmology Account Manager - North West & Northern Ireland

Membership Manager (North West)

Activation & Engagement Manager

Apprentice Finance Administrator

Gas & Plumbing Engineer

Premises Assistant - Beaumont Primary Academy

Senior National Account Manager – Maternity Cover

Manager DSV and Parcel Carrier Relations

Housekeeper

Onsite IT Support Engineer

Commercial Account Manager

Registered Manager

Education Recruitment Consultant

Project Coordinator (Event Production)

Head of Platform

Account Manager

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