Brand and Work, Jobs in Manningtree, Ess (with Salaries)

Customer Services Advisor
ECCO Safety Group —Colchester
- Up to £28,000 a year
- Full-time
- Microsoft Word
- Salesforce
- Continuous improvement
- Free parking
- Annual leave
Quick apply
5d
Seasonal Sales Advisor
Hotel Chocolat —Colchester
- £13.05 an hour
- 8 hour shift
- Customer service
- Hotel
- Café
- Employee discount
13d
Sales Assistant
Flying Tiger Copenhagen —Ipswich
- Weekend availability
- Customer service
5d
Call Centre Agent/Personal Move Assistant
Spicerhaart —Colchester
- £26,000 - £27,000 a year
- Full-time
- Customer service
- Data entry
- Typing
- Health & wellbeing programme
- Employee discount
Quick apply
Part Time Fragrance & Beauty Sales Consultant - Fenwick Colchester
Chanel —Colchester
- Part-time
- Employee assistance programme
- Employee discount
Sales Advisor
Hotel Chocolat —Colchester
- £13.05 an hour
- Customer service
- Hotel
- Café
- Employee discount
13d
Sales Advisor
FlooringSuperstore.com —Ipswich
- Up to £38,000 a year
- Weekend availability
- Sales
- Customer service
- In-person
- Free parking
- Store discount
Quick apply
13d
Marketing Administrator – Sales & Operations
Cargo Secure —Felixstowe
- £2,300 - £2,650 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Free parking
- Sick pay
Quick apply
Retail Sales Assistant - Keyholder
The Works —Clacton-on-Sea
- 8 hour shift
- Customer service
- Cash handling
- Employee assistance programme
- Employee discount
12d
Short-term Temporary Team Member
NEXT —Ipswich
- £8.28 - £12.71 an hour
- Part-time
- Customer service
- Employee discount
8d
Marketing / Content Apprentice
Unmatched —Bury St. Edmunds
- £20,000 - £30,000 a year
- Full-time
- Hybrid work
- Marketing
- Social media management
- English
- Free parking
- Work from home
Quick apply
6d
Assistant Store Manager
Mountain Warehouse —Colchester
- Full-time
- Customer service
- Training & development
- Retail management
- Annual leave
- Employee assistance programme
Quick apply
Holiday Sales - Owner and Guest Experience Manager - HS1
Parkdean Resorts —Clacton-on-Sea
- £34,029 a year
- Weekend availability
- Recruiting
- Training & development
- Communication skills
- Store discount
- Employee assistance programme
Quick apply
3d
Head of Marketing
Bermar (International) Ltd. —Ipswich
- Full-time
- Analysis skills
- Leadership
- Analytics
- Annual leave
- Employee discount
Quick apply
Barista - Store# 49476, Colchester Retail Park
Starbucks —Colchester
- Weekend availability
- Customer service
- Cleaning
- Store discount
- Employee assistance programme
Decking and Balustrading Specifications - Client Success Manager
Dura Composites —Clacton-on-Sea
- £55,000 - £65,000 a year
- Full-time
- Hybrid work
- Customer service
- Presentation skills
- Continuous improvement
- Free parking
- Sick pay
Quick apply
11d
Sales Office Administrator
Decco Ltd —Ipswich
- £28,000 a year
- Full-time
- Microsoft Excel
- Customer service
- English
- Free parking
- Store discount
Quick apply
Site Manager - Brett Aggregates Ipswich port.
BrettGroup —Ipswich
- Continuous improvement
- Team management
- Organisational skills
- Free parking
- Annual leave
Quick apply
Fixed Term Fragrance & Beauty Sales Consultant - Fenwick Colchester
Chanel —Colchester
- Full-time
- Employee assistance programme
- Employee discount
Reporter - The Ipswich Star
Newsquest Media Group —Ipswich
- Full-time
- Hybrid work
- Communication skills
- Employee discount
Quick apply

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Customer Services Advisor

ECCO Safety Group -
Colchester

Quick apply

Job details

Permanent | Full-time
Up to £28,000 a year
5 days ago

Benefits

Free parking
Cycle to work scheme
Annual leave
Company pension
Life insurance
Sick pay
On-site parking

Qualifications

Microsoft Word
Client engagement
Stakeholder liaison
Salesforce
Internal department liaison
Microsoft Office Suite
Continuous improvement
Data entry
Customer support
Customer interaction
Communication skills

Full job description

Customer Services Advisor

About ECCO Safety

ECCO Safety is a global leader in commercial vehicle warning and safety solutions, proudly headquartered in Boise, Idaho. With nine manufacturing facilities across four continents and additional sales offices throughout Europe, Australia, and Asia, ECCO combines global reach with local expertise.

Our innovative product portfolio includes light bars, sirens, back-up alarms, and in-vehicle CCTV systems, trusted worldwide by specialist vehicle builders and operators. We proudly serve a wide range of industries, including construction, emergency services, and agriculture, and work closely with leading global OEMs and partners to deliver high-quality, reliable, and forward-thinking safety solutions.

To learn more about our business and brands, visit www.eccoesg.co.uk

Job Summary

The Customer Services Advisor will provide exceptional customer service, revelling in the quest to resolve issues and satisfy the needs of the internal and external customer.

As a given, you will have excellent communication skills and enjoy interacting with people on a regular basis. You will be a confident individual, with a drive to succeed, even when the pressure is on! Juggling multiple tasks simultaneously will be one of your many competencies, and you will have the ability to priorities your workload accordingly depending on the needs of the business.

You will be adept at handling difficult conversations in a professional manner, leaving the customer with a smile on their face! Of course, you will be able to process orders with both speed and 100% accuracy. You will constantly look to improve processes and procedures working in line with the strategic aims of the business.

Main Duties / Responsibilities

The role will have full responsibility for management of the International Orders Inbox which will involve:

Processing all orders received within 24 hours.
Interpreting customer requirements accurately.
Checking orders raised against requirements to ensure all details have been captured.
Resolving issues and overcoming hurdles along the way.
Managing customer expectations if and when delivery dates cannot be achieved.
Liaising with colleagues in different departments, aligning where needed.
Ensuring delivery details are clear & correctly recorded in Sales Logix.

Essential requirements

Excellent communication skills covering a wide range of methods including email and telephone.
The ability to build great relationships with internal and external customers.
Exceptional data input skills.
The ability to understand and interpret customer requirements, questioning when not clear.
Competent user of MS Office specifically Word and Excel.
The ability to think creatively and propose innovative ideas for improvements.
Resilience with a positive, can-do attitude.
Ability to work well within a team and independently.
Any other reasonable duties to perform the role

Desirable

Experience working within a manufacturing environment.
Technical knowledge within the Automotive industry.
Ability to converse in another European language.

What We Offer

We offer a competitive salary package, bonus opportunities, and a range of benefits, including enhanced pension, life assurance, and enhanced annual leave. Alongside this, you will have the chance to work in a supportive and collaborative team within a global, growing organisation, contributing directly to business success and operational excellence.

Salary up to £28k

Pay: Up to £28,000.00 per year

Benefits:

Company pension
Cycle to work scheme
Free parking
Life insurance
On-site parking
Sick pay

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

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Fixed Term Fragrance & Beauty Sales Consultant - Fenwick Colchester

Reporter - The Ipswich Star

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