It analyst Work, Jobs in Marlow, Bkm (with Salaries)

IT Service Desk Analyst
Oxford Health NHS Foundation Trust —Oxford
- £28,392 - £31,157 a year
- Full-time
- Remote
- Continuous improvement
- Annual leave
- Employee assistance programme
7d
IT Service Desk Analyst
Montu UK —Winnersh
- £35,000 - £37,500 a year
- Full-time
- Analysis skills
- IT
- Communication skills
IT Service Delivery Analyst
RHP —Teddington
- £44,659 a year
- Full-time
- Analysis skills
- Communication skills
- Time management
- Annual leave
5d
IT Systems Analyst, Wembley Stadium
Delaware North —Wembley
- £36,000 a year
- Weekend availability
- Computer Science
- Customer service
- English
IT Analyst
Montu UK —Winnersh
- £35,000 - £37,500 a year
- Full-time
- Analysis skills
- IT
- Communication skills
Tech Support Analyst
5G Communications Ltd. —High Wycombe
- £18,000 - £25,000 a year
- Microsoft Outlook
- Windows
- Computer networking
Service Desk Analyst
Castle Trust Bank —Basingstoke
- Full-time
- Hybrid work
- Azure
- AWS
- Scripting
- Employee assistance programme
- Employee discount
Quick apply
Digital & IT Senior Analyst - Messaging
Parker Hannifin Corporation —Hemel Hempstead
- Computer Science
- Bachelor's degree
- Travel
Agile Systems Analyst
BMW —Farnborough
- PMP
- Master's degree
- Project management
Finance Analyst - IT
Techtronic Industries GmbH (TTI) —Maidenhead
- Full-time
- Analysis skills
- IT
7d
Service Desk Analyst
Fujitsu —Bracknell
- Full-time
- Customer service
- Windows
- In-person
- Annual leave
- Employee assistance programme
Service Desk Analyst
Sopra Steria —Farnborough
- £25,750 - £30,000 a year
- Customer service
- IT
- Communication skills
- Annual leave
Service Desk Analyst
NPL —Teddington
- Windows
- Microsoft Office
- IT
6d
Service Desk Analyst - Basingstoke. Shift: 4 days on and 4 days off
Codestone —Basingstoke
- Weekend availability
- Hybrid work
- Management
- Customer service
- Windows
Senior Oracle Systems Analyst
Skechers USA, Inc. —St Albans
- Oracle
- ERP systems
- Bachelor's degree
- Free parking
Quick apply
7d

Discover related jobs

Based on your search for it analyst jobs.

Cyber Security Analyst
University of Oxford —Oxford
Access to a vibrant community through our social, cultural, and sports clubs. Investigate incidents, implement countermeasures, and support recovery activities.
£35,681 - £41,636 a year
10d
Junior Cyber Security Consultant
Cooper Parry —Reading
Taking part in real-world penetration testing engagements (web apps, networks, and even social engineering). A degree in cyber security, computer science, or a…

I want to receive the latest job alerts for it analyst in marlow, bkm

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

IT Service Desk Analyst

Oxford Health NHS Foundation Trust -
Oxford

Apply Now

Job details

Full-time
£28,392 - £31,157 a year
7 days ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Employee discount
Car scheme

Qualifications

Continuous improvement

Full job description

We are seeking a customer-focused and proactive IT Service Desk Analyst to join our IT team. Acting as the primary point of contact for IT support, you will provide first-line technical assistance to users across the organisation, ensuring a high-quality and efficient service is delivered in line with agreed Service Level Agreements (SLAs).

This is an excellent opportunity for an IT professional who enjoys problem-solving, delivering outstanding customer service, and working in a fast-paced support environment.
Key Responsibilities

Act as the main point of contact for all IT Service Desk enquiries, incidents, and service requests.

Provide first-line technical support for desktops, laptops, mobile devices, peripherals, applications, and IT systems.

Diagnose, troubleshoot, and resolve hardware, software, and connectivity issues within agreed SLAs.

Log, manage, and prioritise incidents and service requests using the IT service management system.

Escalate complex issues and requests to 2nd and 3rd line support teams, or external suppliers, ensuring timely resolution.

Keep users informed of progress and resolutions, delivering excellent customer service throughout.

Maintain accurate records of incidents, requests, and solutions.

Contribute to continuous improvement initiatives and knowledge base documentation.

Provide first-line IT and telecommunications support as part of the IT Service Desk team, delivering excellent customer service and technical assistance to users across the organisation. Act as a primary point of contact for IT-related queries, troubleshooting and resolving a wide range of issues remotely using support tools where possible. Monitor and manage service desk requests, maintain accurate records within the call logging system, support user account administration, and ensure incidents and service requests are handled efficiently and escalated appropriately when required.

Oxford Health is a great place to work and to be able to showcase the best of yourself when making an application please read the “candidate guide to making an application” and ensure your supporting statement is tailored to the role you are applying for and addresses any essential criteria.

As a Trust we provide physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and Northeast Somerset. Our services are delivered at community bases, hospitals, clinics and people’s homes, delivering care as close to home as possible. Our vision is that no matter who you are or where you are, you will tell us that you receive: “Outstanding care delivered by an outstanding team”

Our values are: “Caring, safe and excellent”

We offer a wide range of benefits designed to support your career and wellbeing. These include:

Excellent opportunities for career progression
Access to tailored individual and Trust wide learning and development
27 days annual leave, plus bank holidays, rising to 33 days with continuous service
NHS Discount across a wide range of shops, restaurants and retailers
Competitive pension scheme
Lease car scheme
Cycle to work scheme
Employee Assistance Programme
Mental Health First Aiders
Staff accommodation (please note waiting lists apply)
Staff networking and support groups hosted by our Equality, Diversity & Inclusion team

We hope that the advert has given you a clear understanding of the skills we are seeking and the opportunity at hand. You will need to use the “supporting statement” element of your application form to demonstrate your suitability for this role and you should refer to the job description, person specification and the guidance notes attached to this role to help you tailor your application.

The essential and desirable criteria will be used to shortlist for interview and you should ensure that you refer to these within your application to increase your chances of being selected for interview.

We are aware that some candidates may choose to use AI tools to support their application. We kindly remind applicants that submissions should remain an honest and accurate representation of their experience and must take care to ensure the use of AI tools does not generate an application that does not accurately reflect their knowledge, skills and values.

Apply Now

Refine Your Search

it analyst jobs in marlow, bkm

IT Service Desk Analyst

IT Service Desk Analyst

IT Service Delivery Analyst

IT Systems Analyst, Wembley Stadium

IT Analyst

Tech Support Analyst

Service Desk Analyst

Digital & IT Senior Analyst - Messaging

Agile Systems Analyst

Finance Analyst - IT

Service Desk Analyst

Service Desk Analyst

Service Desk Analyst

Service Desk Analyst - Basingstoke. Shift: 4 days on and 4 days off

Senior Oracle Systems Analyst

Discover related jobs

I want to receive the latest job alerts for it analyst in marlow, bkm

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected