Customer service representative Work, Jobs in Martock, Som (with Salaries)

Client Services Representative
AmicusLaw Southwest LLP —Martock
- From £23,500 a year
- Full-time
- Administrative experience
- Travel
- Organisational skills
- Referral programme
Quick apply
1d
Customer Service Advisor
Screwfix —Yeovil
- Up to £12.64 an hour
- Full-time
- Customer service
- Microsoft Office
- Employee discount
8d
Client Support Specialist
Iconography Ltd —Ilminster
- £28,000 - £35,000 a year
- Full-time
- Hybrid work
- CRM software
- Customer service
- Microsoft Office
- Free parking
- Work from home
Quick apply
1d
Customer Service Advisor
Barclays —Yeovil
- £26,700 a year
- Weekend availability
- Customer service
- Administrative experience
- Banking
- Life insurance
Customer Service Assistant
Shell Forecourts —Axbridge
- £12.71 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- English
Quick apply
14d
Customer Service Advisor
SunbeltRentals —Bridgwater
- Customer service
- Computer literacy
- Microsoft Office
- Annual leave
Quick apply
Customer Service and Sales Executive
XYZ Machine Tools Ltd —Tiverton
- £27,500 - £32,000 a year
- Full-time
- Microsoft Excel
- Sales
- Organisational skills
- Free parking
Quick apply
1d
Customer Service Library and Information Advisor
Bath and North East Somerset Council —Midsomer Norton
- £13.69 - £14.35 an hour
- Part-time
Part Time Hotel Night Guest Service Agent
The Royal Ashton —Taunton
- From £15 an hour
- Full-time
- Bilingual
- Hospitality
- Customer service
Quick apply
8d
Part-Time Customer Service Assistant
Otter Garden Centres —Wincanton
- Part-time
- Microsoft Powerpoint
- Heavy lifting
- Customer service
- Free parking
- Employee discount
9d
Sales & Customer Service Administrator
Workplace Stuff / Peter Evans Storage Systems Ltd —Highbridge
- £24,500 - £25,500 a year
- Full-time
- Sales
- Customer service
- English
- Free parking
Quick apply
1h
Customer Care Advisor
Clinisupplies —Bridgwater
- Customer service
- Microsoft Office
- IT
One Stop - Customer Service Assistant
One Stop —Sturminster Newton
- £11.74 an hour
- Part-time
Customer Service Team Leader
Paddy Power —Bridgwater
- From £13.25 an hour
- Part-time
- Employee discount
- Sick pay
Customer Service Assistant
Southern Coop —Norton Fitzwarren
- £12.21 - £12.71 an hour
- Part-time
- Employee assistance programme
- Employee discount
1d

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Customer Service Advisor
Screwfix —Yeovil
Reporting into a Customer Service Manager, the CSA role delivers the best possible service across multiple channels (calls, emails, and WhatsApp) and for…
Up to £12.64 an hour
8d
Customer Service Advisor
Barclays —Yeovil
Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements.
£26,700 a year

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Client Services Representative

AmicusLaw Southwest LLP
Martock

Quick apply

Job details

Permanent | Full-time
From £23,500 a year
1 day ago

Benefits

Company pension
Company events
Referral programme

Qualifications

Administrative experience
Organisational skills
IT
Typing
Phone etiquette

Full job description

AmicusLaw Solicitors is a friendly Dorset, Somerset and Devon-based Law Firm. We are an experienced, specialist team of tenacious, yet friendly lawyers. Passionate about representing our clients’ interests, with offices in Bridgwater, Minehead, Wellington, Yeovil, Martock, Exeter, Taunton ,Ilminster, Weymouth and Tiverton.

We are looking for an additional team member for our Martock office to fill the role of Client Services Representative. To assist with ensuring our clients received the best possible service at all times and our introducers of business receive the best possible service at all times. To act as the face (or voice) of Amicus, always presenting a friendly, helpful, efficient and professional demeanour to clients, colleagues and all visitors

About the role:-

Office organisation, good order and appearance ensuring the office is open and ready for business in time for the start of the working day and that marketing signage and materials are in place as required and items such as plants and flowers are looked after and displayed appropriately
Incoming and outgoing post including scanning and distribution
Meeting room management ensuring cups etc cleared between meetings, rooms always clean and tidy with furniture returned to its proper place where needed, paying special attention to any confidential papers or data which may been left in the room or on display
Meeting and greeting clients and other visitors and providing a warm welcome including provision of refreshments, alerting relevant members of staff to their presence, making them feel comfortable and chasing as needed
Front line call handling and dealing with basic enquiries, demonstrating exceptional client service, making appointments and passing on all necessary and useful information including following up to ensure calls have been returned
Balancing the requirements of visitors, callers and staff at all times and ensuring that all feel valued and noticed
Keeping appropriate records in SOS of client preferences and needs and ensuring that confidential and sensitive data is safeguarded at all times
Confirming appointments in advance with all visitors using the meeting room diaries and passing on information regarding any changes to the relevant fee earner and their team
Responsibility for Health and Safety within a branch (under the direction of the Facilities Manager) including keeping Health and Safety risk assessments updated where required and reporting of any potential issues
Stationery and office supplies ordering and stock management, including refreshments and other consumables and liaising with cleaning contractors as needed
Office inductions for new staff
Maintaining the branch intranet page
Helping to organise and support office events and entertainment
Creating and maintaining archive records, closing files and scanning documents as required to include managing local will and deed stores as appropriate
Conducting the administrative aspects of file reviews
Where required to do so by the Facilities Manager, greet and supervise contractors and provide a communications channel with other managers where required
Seek out and communicate opportunities for social media or website content and share these with the Marketing Manager as they arise
Assist with telephone and reception cover for other branches during periods of holiday and sickness or when capacity allows
Set up video calls and assist users with training on AV equipment for meeting rooms as required
Attend training and out of hours team meetings as needed, but not more than once per month
May be required to travel between offices
Other ad hoc duties as required.
Ideally you will have recent experience in a similar role and have excellent IT skills.

Job Types: Full-time, Permanent

Pay: From £23,500.00 per year

Benefits:

Company events
Company pension
Referral programme

Work Location: In person

Quick apply

Refine Your Search

customer service representative jobs in martock, som

Client Services Representative

Customer Service Advisor

Client Support Specialist

Customer Service Advisor

Customer Service Assistant

Customer Service Advisor

Customer Service and Sales Executive

Customer Service Library and Information Advisor

Part Time Hotel Night Guest Service Agent

Part-Time Customer Service Assistant

Sales & Customer Service Administrator

Customer Care Advisor

One Stop - Customer Service Assistant

Customer Service Team Leader

Customer Service Assistant

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