Duty manager Work, Jobs in Marylebone, Gtl (with Salaries)

Customer Service Host - T3
ABM —London Heathrow Airport
- £15.44 an hour
- Full-time
5d
Duty Manager
Stoke Park Ltd —Slough
- Up to £52,000 a year
- Full-time
- Hotel
- Supervising experience
- Human resources
- Free parking
- Sick pay
Quick apply
13d
Aircraft Refueller
Menzies Aviation —London
- Full-time
- Leadership
- Communication skills
14d
Customer Service Manager
Restore PLC —London
- £50,000 a year
- Monday to Friday
- Customer service
- Continuous improvement
- Leadership
- Free parking
- Annual leave
Governance Manager
University College London —London
- £54,931 - £64,644 a year
- Full-time
- Management
- Communication skills
- Annual leave
- Employee assistance programme
10d
Assistant Manager - Operations
Britmax Technologies —Fulham
- £30,589.67 - £58,478.73 a year
- Full-time
- Management
- Supervising experience
- In-person
Quick apply
Duty Manager
GLL —Camden
- £34,428.46 a year
- Full-time
- Management
Duty Manager
Everyman Media —Hampstead
- Up to £14.71 an hour
- Full-time
- Hospitality
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
Admissions Administrator
Imperial College London —Charing Cross
- £41,005 - £45,616 a year
- Full-time
- Hybrid work
- Computer literacy
- Bachelor's degree
- School
- Annual leave
13d
Duty Manager
LKQ Corporation —Colliers Wood
- Full-time
- Warehouse experience
- Communication skills
- Annual leave
- Employee assistance programme
Centre Manager
SOAS University of London —London
- £43,297.57 - £50,562.57 a year
- Full-time
- Master's degree
- School
- Annual leave
- Employee assistance programme
5d
Production Manager
Imperial College London —South Kensington
- £46,614 - £56,345 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Project management
- University
- Annual leave
13d
International Strategy & Operations Manager, Logistics
Whatnot —London
- £131,000 - £175,000 a year
- Full-time
- Remote
- Data analysis skills
- SQL
- Analysis skills
- Work from home
Housekeeper
Morro UK —London
- £27,227.20 a day
- Full-time
- Maintenance
- In-person
- Communication skills
- Work from home
- Employee assistance programme
Quick apply
14d
Assistant Manager
Kensington Office Group —London
- £30,000 a year
- Full-time
- Microsoft Excel
- Customer service
- English
- Annual leave
Quick apply
Airport Fleet & Maintenance Manager
Jefferson County Colorado —Westminster
- £100,000 - £125,176 a year
- 12 hour shift
- Maintenance
- Bachelor's degree
- In-person
- Annual leave
- Flexible schedule
8d
Customer Operations Manager
Hearst Media Services —London
- £50,000 a year
- Full-time
- Customer service
- Analysis skills
- Employee discount
Duty Manager
Andaz Liverpool Street —London
- £35,213 a year
- Full-time
- Hotel
- Organisational skills
- Café
- Employee assistance programme
- Employee discount
Onboarding Manager
Bookedit —London
- £35,000 - £45,000 a year
- Full-time
- Hybrid work
- Organisational skills
- Contracts
- Communication skills
Quick apply
2d
Duty Manager
Places for People —Epping
- £30,160 a year
- Weekend availability
- Customer service
- IT
- Leadership
- Employee discount
13d

I want to receive the latest job alerts for duty manager in marylebone, gtl

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Customer Service Host - T3

ABM -
London Heathrow Airport

Apply Now

Job details

Full-time
£15.44 an hour
5 days ago

Full job description

Description

LOCATION: Heathrow Airport

SHIFT PATTERN: 4 on 2 off, 40 hours per week

PAY RATE: £15.44 per hour

If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at [email protected]. We're here to help!

Overview of the Role

As a Customer Service Host at Heathrow Airport, you are the welcoming face and central facilitator for passengers requiring special assistance. Operating from the host desk either landside or airside, your core mission is to deliver excellent customer service from the moment a passenger arrives. You play a crucial role in ensuring every customer receives a positive, safe and enhancing experience by carefully assessing their requirements and setting the stage for a seamless journey.

Working collaboratively with the management team, your primary focus is on actively managing and facilitating the daily operational flow. Rather than directly managing people, you will monitor the environment to ensure that the highest standards of service are maintained and that operational, quality and safety guidelines are consistently followed by the Customer Service Agents. Ultimately, you act as a key brand ambassador, embodying ABM’s core values to ensure every passenger feels valued and supported.

Main Duties & Responsibilities

Deliver First-Class Customer Experiences: Act as the primary ambassador at the host desk (landside or airside), greeting every passenger warmly, assessing their needs and ensuring they receive excellent service from the moment they arrive.

Manage & Facilitate the Passenger Experience: Proactively ensure all passengers are booked into the tracking system and expedite smooth transfers throughout the terminals to support on-time departures and flight connections throughout the terminals. During delays or disruptions, you will act as the key communication link, liaising directly with handling agents to keep passengers fully informed.

Ensure Standards & Escalate Quickly: Facilitate a seamless operation by monitoring the environment and ensuring Customer Service Agents (CSAs) are properly equipped, follow correct protocols and maintain high standards. You will stay vigilant by identifying potential SLA failures and escalating issues immediately to the Service Delivery Manager or Allocators to ensure agents are deployed quickly and effectively.

Apply Now

Refine Your Search

duty manager jobs in marylebone, gtl

Customer Service Host - T3

Duty Manager

Aircraft Refueller

Customer Service Manager

Governance Manager

Assistant Manager - Operations

Duty Manager

Duty Manager

Admissions Administrator

Duty Manager

Centre Manager

Production Manager

International Strategy & Operations Manager, Logistics

Housekeeper

Assistant Manager

Airport Fleet & Maintenance Manager

Customer Operations Manager

Duty Manager

Onboarding Manager

Duty Manager

I want to receive the latest job alerts for duty manager in marylebone, gtl

Related Searches

Explore jobs in more locations

Description

Jobseeker tools

Employer Tools

Browse

Stay Connected