Technology infrastructure & Work, Jobs in Masham, Nyk (with Salaries)

1st Line IT Support Technician
SJ Systems (North) Ltd —Darlington
- £12.86 - £13.63 an hour
- Full-time
- Software troubleshooting
- Windows
- In-person
- Work from home
Quick apply
12d
Junior Infrastructure Engineer
SmartSearch —Ilkley
- Full-time
- Hybrid work
- Azure
- Windows
- Computer networking
- Employee assistance programme
Quick apply
8d
Senior Network Engineer
Babcock International —Harrogate
- Full-time
- Hybrid work
- Engineering
- Computer networking
- Annual leave
Assistant Director, Digital and Technology
Broadacres —Northallerton
- £85,000 a year
- Full-time
- IT
- In-person
- Leadership
Quick apply
11d
2nd Line IT Support Technician
Humnize —Ilkley
- £30,000 - £35,000 a year
Site Reliability Engineer I - Connex
Mastercard —Harrogate
- Full-time
- Analysis skills
- Agile
- Financial services
7d
IT Service Desk/Site Engineer
JN Bentley —Skipton
- Full-time
- Customer service
- Windows
- Travel
Quick apply
12d
IT Manager
SmartSearch —Ilkley
- Full-time
- Hybrid work
- Azure
- Management
- IT
- Employee assistance programme
Quick apply
Senior Site Reliability Engineer - Connex
Mastercard —Harrogate
- Full-time
- SQL
- Analysis skills
- Agile
Manufacturing IT/OT Software Engineer
Cummins Inc. —Darlington
- Computer Science
- Engineering
- Organisational skills
- Relocation assistance
5d
System Engineer
Solera Holdings —Harrogate
- Full-time
- Project management
- IT
- Linux
Principal Transport Planner
North Yorkshire Council —Northallerton
- £50,000 - £55,000 a year
- Full-time
- Hybrid work
- Mentoring
- Leadership
- Communication skills
13d
Skilled Craftperson
North Yorkshire Council —Boroughbridge
- From £36,487.49 a year
- Overtime
- Maintenance
- Construction experience
- Communication skills
- Annual leave
- Employee assistance programme
1d
Solutions Architect
Skipton Building Society —Skipton
- Full-time
- Hybrid work
- Azure
- APIs
- Agile
- Annual leave
13d
Senior Transport Planner
North Yorkshire Council —Northallerton
- £43,000 - £48,000 a year
- Full-time
- Hybrid work
- Mentoring
- Leadership
- Communication skills
13d
Incident Management Analyst
Redcentric plc —Harrogate
- Full-time
- Hybrid work
- Analysis skills
- Presentation skills
- Organisational skills
4d
Estate Agent
The Property Experts —Darlington
- £8,400 a month
- Remote
- Sales
- Administrative experience
Quick apply
Executive Director of Transformation
Broadacres —Northallerton
- £124,525 a year
- Full-time
- In-person
- Communication skills
Quick apply
11d
GMP Operator
Centre for Process Innovation —Darlington
- Full-time
- Free parking
5d
Senior Technology Architecture Manager
Skipton Building Society —Skipton
- Full-time
- Hybrid work
- Leadership
- Annual leave

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technology infrastructure & jobs near masham, nyk

1st Line IT Support Technician

SJ Systems (North) Ltd
Darlington

Quick apply

Job details

Full-time
£12.86 - £13.63 an hour
12 days ago

Benefits

Work from home

Qualifications

Driving Licence
Software troubleshooting
Windows
Technical support
CompTIA Network+
IT support
DNS
Communication skills
CompTIA A+

Full job description

About SJ Systems

SJ Systems (North) Ltd is an established managed service provider based in Darlington, delivering IT support, infrastructure and digital services to businesses across the North East. We are a close-knit, experienced team with a reputation for a personal, highly responsive service — and we are now seeking a First Line IT Support Technician to join us.

The Opportunity

As the first point of contact for our clients, you will play a central role in the quality of service we deliver. You will handle inbound support requests by telephone and through our ticketing system, triaging, prioritising and resolving issues while keeping clients clearly informed at every stage.

This is a varied, hands-on position offering genuine breadth: you will work across a wide range of technologies, industries and client environments, with structured support from senior colleagues and clear scope to develop your technical career.

Key Responsibilities

Acting as the first point of contact for client support requests, both over the telephone and via our ticketing system (HaloPSA), ensuring every client receives a prompt and professional response.
Triaging, prioritising and owning support tickets through to resolution or escalation.
Administering Microsoft 365 environments — user accounts, MFA, licensing, mailboxes and Teams.
Monitoring system dashboards (NinjaOne RMM) and responding to alerts.
Carrying out daily backup monitoring across Spanning and Axcient BCDR, escalating failures promptly.
Performing DNS changes and assisting with UISP and UniFi network device configurations and point-to-point setups (training provided as required).
Preparing, configuring and delivering hardware to clients, including on-site configuration and troubleshooting.
Maintaining accurate, up-to-date documentation in ITGlue.
Supporting procurement and stock management processes.

The Person We Are Looking For

Essential:

A minimum of two years’ experience in a first line IT support or service desk role.
Strong working knowledge of Windows 10/11 and Microsoft 365 administration.
A confident, professional telephone manner and excellent written communication.
Meticulous attention to detail — in troubleshooting, in documentation and in client communication. In our environment, small details matter.
The ability to manage a varied workload calmly and prioritise effectively under pressure.
A reliable, conscientious approach and a commitment to high standards of service.
A full driving licence and access to a vehicle — occasional client site visits form part of the role.

Desirable:

Experience within a managed service provider (MSP) environment.
Familiarity with NinjaOne, HaloPSA, Axcient, SentinelOne or comparable tools.
Relevant certifications such as CompTIA A+, Network+ or Microsoft qualifications.

What We Offer

A salary of £23,400 – £24,800, dependent on experience.
Full-time hours, Monday to Friday, 9:00am–5:00pm — no on-call or weekend working.
Flexibility to work from home one day per week once induction is complete.
A varied role with genuine responsibility and direct exposure to a broad technology stack.
A supportive, experienced team with direct access to senior management.
Clear opportunities for progression and professional development as the business grows.

Pay: £12.86-£13.63 per hour

Work Location: In person

Quick apply

Refine Your Search

technology infrastructure & jobs in masham, nyk

1st Line IT Support Technician

Junior Infrastructure Engineer

Senior Network Engineer

Assistant Director, Digital and Technology

2nd Line IT Support Technician

Site Reliability Engineer I - Connex

IT Service Desk/Site Engineer

IT Manager

Senior Site Reliability Engineer - Connex

Manufacturing IT/OT Software Engineer

System Engineer

Principal Transport Planner

Skilled Craftperson

Solutions Architect

Senior Transport Planner

Incident Management Analyst

Estate Agent

Executive Director of Transformation

GMP Operator

Senior Technology Architecture Manager

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