Complaints manager Work, Jobs in Medway (with Salaries)

Parking Services Manager
Maidstone Borough Council —Maidstone
- £62,909 - £71,431 a year
- Full-time
- Hybrid work
- Management
- Team management
- Communication skills
- Free parking
- Work from home
Programme Manager
Ministry of Justice —Rochester
- £40,001 - £50,000 a year
- Full-time
- Hybrid work
- English
- Presentation skills
- Annual leave
Complaints Experience & Journey Lead
National Westminster Bank PLC —Southend-on-Sea
- £61,000 - £91,500 a year
- Full-time
- Hybrid work
- Data analysis skills
- Financial services
- Annual leave
5d
Assistant Operations Manager
Unite Students —Gillingham
- £34,500 a year
- Hospitality
- Customer service
- Supervising experience
- Annual leave
- Employee assistance programme
1d
Customer Service Manager
Restore PLC —Dartford
- £50,000 a year
- Monday to Friday
- Customer service
- Continuous improvement
- Leadership
- Free parking
- Annual leave
Grounds Contract Manager
Norse Group LTD —Medway
- £52,255.24 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
Operations Manager
THE WIGGETT GROUP —Brentwood
- From £70,000 a year
- Full-time
- Management
- Maintenance
- Team management
Quick apply
4d
Collection & Delivery Manager
Royal Mail Group —Gillingham
- £40,457 a year
- Weekend availability
- Organisational skills
- Leadership
- Communication skills
- Annual leave
5d
GP Operations Manager
Aspire Medical Health —Chatham
- £35,000 - £45,000 a year
- Full-time
- Management
- GP surgery experience
- Microsoft Office
Quick apply
1d
Centre Coordinator & DDSL
TCHC Group —Strood
- £27,999 - £28,000 a year
- Monday to Friday
- First Aid Certification
- Travel
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
Transport Assistant
MTS Cleansing Services LTD —Rochester
- £31,473 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Free parking
- Health & wellbeing programme
Quick apply
5d
Clinical Governance Manager and IPC Lead
PracticePlusGroup —Gillingham
- Up to £52,000 a year
- Hospital
- Free parking
Operational Support Grade - HMP Elmley (Prison Support Role)
Ministry of Justice —Sittingbourne
- £30,001 - £40,000 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Annual leave
- Employee assistance programme
8d
Kent, Surrey & Sussex - Corporate Hub Senior Administrative Officer
HM Prison & Probation Service —Maidstone
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee discount
11d
Team Manager Leaving Care
Finefair Ltd —Ilford
- £35,000 - £45,000 a year
- Full-time
- Management
- Data analysis skills
- Bachelor's degree
- Work from home
Quick apply
4d
General Manager
Camp Beaumont —Chelmsford
- £45,000 - £50,000 a year
- Weekend availability
- Organisational skills
- Leadership
- Communication skills
Roman Catholic Chaplain
Ministry of Justice —Rochester
- £30,001 - £40,000 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Annual leave
Senior Housing Manager
Pinnacle Group —London
- £39,000 - £41,000 a year
- Customer service
- Analysis skills
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
Curriculum Administrator
MidKent College —Gillingham
- £25,878 - £29,729 a year
- Full-time
- University
2d
GE and SM Scheduler
UK Power Networks —Maidstone
- £34,726 a year
- Overtime
- Annual leave
- Employee assistance programme
3d

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Parking Services Manager

Maidstone Borough Council -
Maidstone

Apply Now

Job details

Full-time
£62,909 - £71,431 a year

Benefits

Free parking
Cycle to work scheme
Season ticket loan
Free flu jabs
Company pension
Work from home
Employee assistance programme
Employee discount
Car scheme

Qualifications

Management
Team management
Communication skills

Full job description

Salary

Grade 13 £62,909 to £71,431 pa

Contractual hours

Basis

Full time

Region

South

Job category/type

Managerial, Parking

Date posted

03/07/2026

Job reference

002312

About the Role

Parking Services is a key front-line service for the council. As Parking Services Manager, you will lead the development and delivery of all aspects of parking operations, including on- and off-street parking and civil enforcement, across a partnership of Maidstone and Swale Borough Councils.

This is an exciting opportunity, arising from the retirement of the current postholder, to shape and improve the service, ensuring it is efficient and customer-focused, supporting strategic the councils’ objectives and delivering value for money.

Key Responsibilities include:

Lead and manage parking services across both councils
Develop and deliver parking strategies and service improvements
Provide clear advice, analysis and insight to support decision-making
Ensure efficient, compliant, and value-for-money service delivery
Manage budgets, performance, and resources
Build strong relationships with Members, partners, and stakeholders
Handle complex enquiries, issues, and complaints

We are looking for an innovative and experienced manager with strong parking services knowledge and an understanding of the challenges local authorities face to support the delivery of our ambitious plan. Reporting to the Head of Finance, you will be supported in your professional development.

This is a full time role working 37 hours per week on a permanent basis. This role offers the benefit of hybrid working, combining the flexibility to work from home with office-based working on a business needs basis. You will be required to attend the offices of the partnership, and meetings which may be outside of normal working hours, as needed.

About Maidstone Borough Council

Maidstone Borough Council is a confident organisation with ambition and aspirations to deliver high quality services to our residents and local businesses. We strive to make the borough an attractive place for all and secure a successful economy. We continue to build on our strengths - assets, knowledge and expertise and our track record for innovation and improvement to create a financially sustainable future so that we can continue with our undiminished plans.

We will only achieve the results we are aiming for through the talents and hard work of all our people. You are encouraged to become part of our vision and in return you can expect support, training, and fair reward from us. We will give you the opportunity to develop the skills to do your job well and create a positive working environment where your ideas about improving how we do things are valued and we manage the changes needed for new ways of working well.

At Maidstone Borough Council we recognise the importance of flexible working and the benefits this can bring to both our staff and the Council. We know that by offering employees a range of flexible working opportunities we can positively impact their wellbeing and engagement, and drive productivity in return. As such we have developed a highly flexible hybrid working policy, alongside our flexi time and flexible working policies, enabling staff to shape their working patterns around building a greater work life balance.

Our Offer:

A range of benefits including:

Highly flexible hybrid working opportunities
Generous holiday entitlement which increases after 5 years LG service plus bank holidays with the option to buy additional leave.
Additional 3 days leave given to enable a close down of the offices between Christmas and New year.
Free parking
Invitations to staff events to celebrate success and support wellbeing that include holistic therapies and outdoor activities
Employee Assistance Programme which provides confidential & independent information and access to counsellors
Local Government Pension Scheme (LGPS) with valuable life cover and financial protection for your family.
Life Assurance – three times your annual salary (for members of the LGPS)
Season Ticket Loan - to help with the cost of your rail/ bus journey, to & from work
Lease car salary sacrifice scheme allowing you to lease a brand-new car. The monthly fee includes insurance, servicing and road tax.
Annual flu vaccine
Cycle to work scheme
Staff benefits discounts on leisure, eating out, holidays and shopping
Excellent learning and career opportunities for committed individuals
A professional fee payment, if required for the role

About You:

You will be degree educated or equivalent with solid experience of management and development of all aspects of parking services, and a good working knowledge of the relevant legislation.

Additionally, you will have team management experience and excellent communication and engagement skills with the ability to develop good working relationships with the team, service users and members.

Selection Process:

Following the submission of your application form, it will be reviewed by the recruiting manager. Those that are successful in securing an interview can expect job specific interview assessment, followed by an interview.

Maidstone Borough Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employee and volunteers to share this commitment.

If you would like to discuss this position, please contact Adrian Lovegrove, Head of Finance on 01622 602048.

Interview Date: w/c 27th July 2026

Apply Now

Refine Your Search

complaints manager jobs in medway

Parking Services Manager

Programme Manager

Complaints Experience & Journey Lead

Assistant Operations Manager

Customer Service Manager

Grounds Contract Manager

Operations Manager

Collection & Delivery Manager

GP Operations Manager

Centre Coordinator & DDSL

Transport Assistant

Clinical Governance Manager and IPC Lead

Operational Support Grade - HMP Elmley (Prison Support Role)

Kent, Surrey & Sussex - Corporate Hub Senior Administrative Officer

Team Manager Leaving Care

General Manager

Roman Catholic Chaplain

Senior Housing Manager

Curriculum Administrator

GE and SM Scheduler

I want to receive the latest job alerts for complaints manager in medway

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