Customer service manager Work, Jobs in Medway (with Salaries)

Operations Manager
Safetykleen —Ditton
- £60,000 - £72,000 a year
- 8 hour shift
- Employee assistance programme
- Referral programme
Quick apply
Customer Service Manager
International Workplace Group plc —Brentwood
- Up to £40,000 a year
- Full-time
- Customer service
- In-person
- Restaurant
Assistant Operations Manager
Unite Students —Gillingham
- £34,500 a year
- Hospitality
- Customer service
- Supervising experience
- Annual leave
- Employee assistance programme
5d
Customer Service & Operations Manager
Quantum —Maidstone
- Full-time
- Hybrid work
- Customer service
- English
9d
Sales Manager
JW Autos —Rochester
- From £50,000 a year
- Full-time
- Sales
- Driving
- In-person
- Free parking
Quick apply
6d
Manager - Bluewater
Hush —Bluewater
- £33,000 - £35,000 a year
- Full-time
- Management
- Sales
- Merchandising
- Store discount
- Employee discount
Quick apply
14d
Marketing Manager
Saxton 4x4 —Chelmsford
- Up to £52,000 a year
- Full-time
- Social media management
- Driving
- In-person
Quick apply
Community Engagement Manager - Healthcare
Right at Home Bromley —Bromley
- £30,000 - £35,000 a year
- Full-time
- Microsoft Office
- Business development
- Presentation skills
Quick apply
Area Manager, Customer Fulfillment
Amazon UK Services Ltd. —Tilbury
- Full-time
- Management
- Bachelor's degree
- Leadership
Business Development Manager (BDM) - Rochester - Circa 41k Package - 53k OTE Uncapped
Yell Ltd —Rochester
- £35,875 a year
- Full-time
- Remote
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Hotel Duty Manager
Premier Inn —Strood
- Up to £13.86 an hour
- Full-time
- Hotel
- Organisational skills
- Leadership
- Employee discount
Quick apply
eCommerce Manager - remote
Hornblower —London
- £45,000 a year
- Remote
- Analysis skills
- Project management
- Product management
Quick apply
12d
Head of Repairs
Golding Homes —Maidstone
- £77,000 a year
- Full-time
- Maintenance
- Annual leave
- Employee discount
5d
Customer Resolution ( Complaints) Manager
West Kent Housing Association —Sevenoaks
- £54,000 a year
- Hybrid work
1d
Operations Manager
First Bus —Chelmsford
- £55,000 a year
- Full-time
- Management
- Customer service
- Mentoring
- Employee assistance programme
- Employee discount
14d
Fundraising Operations Lead
Scope —London
- £50,133 a year
- Full-time
- Hybrid work
- Customer service
- Leadership
- Work from home
- Employee discount
Customer Service Manager
Glass House Retreat —Upminster
- From £31,000 a year
- Weekend availability
- Hospitality
- Customer service
- Microsoft Office
- Free parking
- Store discount
Quick apply
9d
General Manager
Jobs In. Fitness —Billericay
- £45,000 - £50,000 a year
- Full-time
- Sales
- IT
- Leadership
Quick apply
12d
Assistant Manager - Customer Service
RGB —Basildon
- From £30,000 a year
- Full-time
- Management
- Supervising experience
- Team management
- Free parking
Quick apply
6d
Hotel - Duty Manager
Premier Inn —Rainham
- Up to £13.86 an hour
- Part-time
- Hotel
- Organisational skills
- Leadership
- Employee discount
Quick apply

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customer service manager jobs near medway

Operations Manager

Safetykleen -
Ditton

Quick apply

Job details

Full-time
£60,000 - £72,000 a year

Benefits

Cycle to work scheme
Company pension
Discounted gym membership
Employee assistance programme
Private medical insurance
Referral programme
Sick pay

Qualifications

Driving Licence

Full job description

Operations Manager - OTE £72k per annum

The Opportunity

This is a business critical, hands-on leadership role at the heart of our business. As Operations Manager, you’ll take full ownership of the Maidstone operation and its P&L, shaping performance, culture, and customer experience in equal measure.

You’ll lead from the front - guiding a diverse, field-based workforce that includes service engineers, waste collection teams, warehouse operatives, and office-based employees. Your leadership will be fundamental to delivering outstanding service, unlocking growth opportunities, and building a high-performing, safety-first operation.

This is your chance to make a real difference: driving efficiency, elevating standards, and inspiring a team to consistently exceed expectations.

Benefits for Operations Manager:

Base Salary £60,000 OTE - £72,000 including performance bonus.
£3,900 Car Allowance.
Monday - Friday day shifts.
25 days holiday + 8 Bank Holidays off.
5% contributory pension and life assurance (3x salary).
Private healthcare from day one.
Enhanced maternity, paternity and sick pay.
24/7 Employee Assistance Programme with confidential support.
Wellbeing-focused discounts, including Virgin Active gym membership, Gymflex, Tastecard, and major retailer cashback.
Cycle to Work scheme.
Employee recognition and referral rewards scheme.
Training and development opportunities to support your career progression.

About Us

At Safetykleen, we provide essential parts cleaning, waste collection and environmental advisory services that help customers reduce their environmental footprint and improve operational performance.

With operations in 15 countries and over 1 million services delivered each year, you’ll be joining a stable, growing business with a fast-paced and collaborative environment, where safety, compliance and sustainability are central to everything we do.

The role:

Lead, recruit, develop, and energise a multi-skilled team of field-based Service and Sales Technicians, Waste Collection Representatives, Warehouse Operatives, and Customer Service/Administration staff.
Set the tone for excellence through clear communication, hands-on coaching, structured training, regular feedback, and meaningful monthly 1:1s that unlock individual and team performance.
Own customer retention and contract renewals, ensuring every customer is serviced on time, every time, with service levels that don’t just meet expectations - but consistently exceed them. Proactively identify and maximise every commercial opportunity.
Drive operational efficiency through smart planning and optimisation of routes, fleet utilisation, and resource allocation.
Champion a best-in-class Health & Safety culture - conducting robust risk assessments, leading incident investigations, and ensuring meticulous, high-quality reporting.
Take full accountability for operational performance and cost control, with complete ownership of P&L delivery and improvement.

Key Success of an Operations Manager:

Qualified Transport Manager Certificate of Professional Competence (CPC); advantageous.
Leadership - lead teams on an inclusive journey with respect, courage, and action.
Customer Focussed - actively seeks out the best solution for the customer and recognises that our success is driven by our customers’ success.
Good Communicator & Active Listener - clear and concise communicator and expresses genuine interest in what others are communicating.
Achievement / Goal Driven - sets ambitious standards and challenging goals and is determined to exceed them.
Organised - stay focused on different tasks and uses time & energy effectively and efficiently to achieve the desired outcome.
Resilience and Tenacity - able to deal effectively with pressure, recover quickly from setbacks, and remain optimistic and self-confident even under adversity.
A valid UK Drivers Licence

Come and join us and be part of something exciting where you can reach your full potential, make a difference, change your lifestyle for the better and grow your career.

#INDHP

Quick apply

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Operations Manager