Great journeys start with great people
Here at LNER, we're shaping the future of rail on one of the UK's most iconic routes. From our high-speed Azuma fleet, redefining long-distance travel, to our next generation of trains, Serenza, this is a moment of real transformation for LNER. We're investing in cutting-edge technology, sustainability, and most importantly our people, to deliver outstanding experiences for our customers. There has never been a more exciting time to grow your career with LNER!
So, what exactly does our Risk & Assurance Manager do?
This is a key role within our Safety & Environment team, leading the delivery of LNER's assurance framework and making sure our risk controls, management systems and ways of working continue to meet the highest standards.
The role leads our annual audit programme and coordinates Management System Capability Assessments, including RM3 assessments, self-audits and formal audits. Findings and data are used to identify trends, highlight areas for improvement and help strengthen the maturity of our management systems.
Another important part of the role is leading our approach to accident, incident and close-call reporting and investigations, ensuring lessons are understood, shared and used to drive improvement across LNER. There's also responsibility for our Management of Change process and the continued development of our Safety Management System.
Leading and developing the Risk team is central to the role, alongside building strong relationships across LNER and with external stakeholders such as the ORR. The role also oversees independent external audits and manages the associated budget.
Ultimately, this is about looking beyond compliance - using assurance, insight and learning to help make LNER an even safer and better-run railway.
What you'll need
We're looking for someone with strong safety, risk and assurance experience who can combine technical expertise with the ability to influence and work collaboratively across the business.
Ideally, this will include:
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At least three years' experience in a safety or environmental role, preferably within rail or another safety-critical industry.
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Chartered Membership of IOSH (CMIOSH), or working towards it.
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IRCA Lead Auditor accreditation and/or experience of leading or coordinating audit activity.
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A good understanding of maturity models and how they can be used to improve management system maturity.
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Experience developing, implementing and improving effective Safety Management Systems.
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A strong understanding of relevant UK health, safety and environmental legislation and standards.
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Excellent communication skills and the confidence to provide professional advice, challenge constructively and influence stakeholders.
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Strong organisation and attention to detail, with the ability to manage competing priorities.
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Strong Microsoft Office skills.
Curiosity and a genuine interest in continuous improvement are just as important - particularly the ability to turn audits, investigations, data and assurance activity into meaningful change rather than simply ticking boxes.
How you'll work
As part of LNER's Safety & Environment team, this role works across the wider business to provide expert advice, challenge and assurance.
It's highly collaborative, involving different functions and locations as well as external organisations and industry bodies such as the ORR. There's a real mix of leading the Risk team, working alongside safety and environment colleagues, and helping the wider business learn from assurance activity and emerging trends.
You'll enjoy
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Free travel on LNER, plus 75% off other companies' tickets (for you and your dependants).
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Discounted international train tickets (after one year's service).
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50% discount on LNER tickets for friends and family.
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Generous pension scheme.
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Annual cycle to work schemes/electric vehicle scheme.
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Discount, savings and cashback scheme from top retailers.
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Health and wellbeing schemes and discounts.
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A host of training opportunities to help further your career.
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Rewards and awards to recognise when you shine.
Life at LNER
We're on a mission to become the UK's most loved, forward-thinking, and responsible train operating company in the UK. This means making a real difference by doing the right thing for our customers, our people, and the communities and destinations we serve. Together, we're shaping the future of rail travel through our passion, our innovation, and our extraordinary people. Our people are at the heart of everything we do. We're committed to creating an inclusive and engaged culture that supports everyone at every stage of their journey. This means that when you're with LNER, you can truly be yourself—and it's why so many of our colleagues choose to stay and grow with us.
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Diversity and inclusion - We are passionate about building a diverse and inclusive workforce that reflects the communities we serve. We actively create opportunities to inspire and attract diverse talent to join LNER. We are committed to supporting all candidates, so if you require any adjustments or assistance at any stage of the recruitment process, please let us know.
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Developing our people - We're creating a learning culture that enables our people to be the best they can be. We support development and career journeys with the right tools and resources, aligned to our people priorities: readiness for Great British Rail, the future world of work and strong, people focused leadership that delivers for our people, customers, and business.
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Health and wellbeing - To create a culture where our people can perform at their best, the physical health and mental wellbeing of our people is of paramount importance to us.
Disclosure and Barring Service (DBS) check
At LNER, safety is our top priority. If your application is successful and you're new to the business, we'll carry out a basic DBS check as part of our pre-employment process. This is only takes place once a conditional job offer has been made. The DBS check looks for any unspent convictions and conditional cautions under the Rehabilitation of Offenders Act (ROA) 1974. If there's evidence of an unspent conviction or a conditional caution, the details of these will be reviewed internally by a cross functional panel on a case-by-case basis before a final offer of employment is confirmed. Please note that in some cases, this may result in an offer being withdrawn. Further information on how we collect and use this data is available on our privacy notice.
Medical screening
We're a safety conscious business, so when joining LNER in any role you'll need to pass a medical screening and a drugs and alcohol test before we can confirm an unconditional job offer. For safety-critical roles, a safety-critical medical will also be required. Our Talent Team will be on hand to guide you through the process and will send you a medical questionnaire by email. Once complete, this will go directly to our in-house Health and Wellbeing team who will contact you to arrange a convenient location, date and time for your medical appointment. We currently have clinics in Kings Cross, Doncaster, Newcastle and Edinburgh. The sooner we can do it, the better, so please try to be flexible with your availability. Once your medical is approved, we'll finalise any last details and look forward to you joining the team!
How to apply
We have fantastic opportunities for people from all different backgrounds, so now is the time to join the team at LNER.
Click ‘Apply Now' and start your journey here!
