Customer service Work, Jobs in Meopham, Ken (with Salaries)

Care Navigator/Receptionist
Meopham Medical Centre —Meopham
- £12.71 an hour
- Part-time
- Front desk
- Cleaning
- Office experience
- Free parking
Quick apply
6d
CX Team Member
Foot Locker —Greenhithe
- £10.00 - £14.12 an hour
- Part-time
- Customer service
- Employee assistance programme
- Employee discount
Customer Services Officer
Gravesham Borough Council —Gravesend
- £26,793 - £31,412 a year
- Full-time
- Hybrid work
- CRM software
- Computer literacy
- Communication skills
- Free parking
- Annual leave
Sales Assistant
WH Smith PLC —Dartford
- Part-time
- Customer service
- Annual leave
- Employee assistance programme
Quick apply
Customer Assistant
Lidl —Strood
- £13.45 - £14.45 an hour
- Part-time
- Bakery
- Store discount
- Employee discount
6d
Administrator (Part-time and remote)
Pulse Water Limited —Kent
- From £25,000 a year
- Part-time
- Hybrid work
- CRM software
- Data entry
- Contracts
- Work from home
Quick apply
1d
Sales Assistant (8 hrs)
Deichmann —Chatham
- Up to £12.91 an hour
- 8 hour shift
- Customer service
- Communication skills
- Retail sales
Main - Sales Assistant
WHSmith Travel —Dartford
- £8.03 - £12.75 an hour
- Overtime
- Customer service
- Annual leave
- Employee assistance programme
Quick apply
Sales Assistant 12 Hours
The Entertainer —Chatham
- £11.15 - £12.71 an hour
- 12 hour shift
- Customer service
- Merchandising
Quick apply
12d
Retail Sales Assistant
ESO LONDON —Canary Wharf
- £13.15 an hour
- Full-time
- Sales
- Customer service
- In-person
- Free parking
- Annual leave
Quick apply
Customer Service Representative
Savvy Loan Products Ltd —Gravesend
- From £24,785 a year
- Full-time
- Hybrid work
- Conflict management
- Communication skills
- Banking
- Work from home
Quick apply
10d
Kent Advice Hub Meet & Greet / Administrator
Citizens Advice —Gravesend
- £19,233.50 a year
- Administrative experience
- Organisational skills
- Front desk
6d
Ground Floor - Team Member
Premier Inn —West Malling
- Up to £13.06 an hour
- Part-time
- Serving
- Hotel
- Restaurant
- Employee discount
Quick apply
6d
Customer Service Assistant
PEAK MARKETING LIMITED —Maidstone
- £28,620.00 - £37,775.14 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Organisational skills
Quick apply
5d
Sales Assistant - UNIQLO Bluewater
UNIQLO —Dartford
- £13.45 an hour
- Part-time
- Customer service
- Employee discount
Junior Sales Assistant
MVW Ltd —London
- £25,420 - £45,000 a year
- Temporary
- No experience needed
- In-person
- Communication skills
- Free parking
Quick apply
10d
Store Colleague - Part Time
JDSPORTS —West Thurrock
- £13.31 an hour
- Part-time
- Communication skills
- Employee discount
Quick apply
1d
Thurrock-Temporary Sales Assistant 8 week contract
TGJones —Grays
- £8.00 - £12.71 an hour
- Part-time
- Customer service
- School
- Employee assistance programme
- Employee discount
Quick apply
12d
Sales Assistant - Bluewater (24 Hours)
Charles Tyrwhitt —Greenhithe
- £12.85 an hour
- Overtime
- Customer service
- Communication skills
10d
Team Member (Stock)
NEXT —Dartford
- £8.28 - £12.71 an hour
- Part-time
- Customer service
- Employee discount

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Care Navigator/Receptionist

Meopham Medical Centre -
Meopham

Quick apply

Job details

Part-time
£12.71 an hour
6 days ago

Benefits

Free parking
On-site parking

Qualifications

Collaborate with healthcare professionals
EMIS Web
Updating electronic health records
Patient appointment coordination
Infection prevention & control
Patient service
Clinical audit participation
Front desk
Cleaning
Patient record updating
Office experience

Full job description

The purpose of the role is to:

· To support the practice clinical team by signposting patients to the appropriate healthcare professional or service, working as part of the practice’s multidisciplinary team.

· The care navigator will also be expected to undertake reception duties as part of the role (at least one Reception shift), supporting the administrative team in delivering a polite and professional service to the entitled patient population.

Duties and responsibilities:

The duties and responsibilities to be undertaken by members of the Practice Navigation team may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the Line Manager/Practice Manager, dependent on current and evolving practice workload and staffing levels:

· Process and effectively signpost patients to the appropriate healthcare professional, depending on the presenting condition

· Process patient requests for appointments

· Initiate contact with and respond to requests from patients, team members and external agencies

· Enter read/SNOMED CT code data on EMIS

· Input data into the patients’ healthcare records as necessary

· Direct requests for information, e.g., SAR, insurance/solicitors’ letters and DVLA forms and any other admin queries to the administrative team

· Direct requests for medication to the prescription’s team

· Manage all queries as necessary in an efficient manner

· Support all clinical staff with general tasks as requested

· Undertake all mandatory training and induction programmes

· Contribute to public health campaigns (e.g., flu clinics) through advice or direct care

· Maintain a clean, tidy, effective working area at all times

· Cover Reception duties when required

Personal Attributes:

· A mature empathic nature

· Professionalism and tactfulness

· A friendly ‘can do’ attitude

Confidentiality:

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately

In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

Health & safety:

The post-holder will implement and lead on the full range of promotion and management of their own and others’ health, safety and security as defined in the practice health & safety policy, the practice health & safety manual, and the practice infection control policy and published procedures. This will include (but will not be limited to):

Using personal security systems within the workplace according to practice guidelines
Keeping own work areas and general/patient areas generally clean, identifying issues and hazards/risks in relation to other work areas.
Routine management of own team/team areas, and maintenance of work space standards

Equality and diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognises the importance of people’s rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
Behaving in a manner that is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/professional development:

The post-holder will participate in any training programme implemented by the practice as part of this employment.

Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

Quality:

The post-holder will strive to maintain quality within the practice, and will:

Alert other team members to issues of quality and risk
Assess own performance and take accountability for own actions, either directly or under supervision
Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team’s performance
Work effectively with individuals in other agencies to meet patients’ needs
Effectively manage own time, workload and resources

Communication:

The post-holder should recognize the importance of effective communication within the team and will strive to:

Communicate effectively with other team members
Communicate effectively with patients and carers
Recognise people’s needs for alternative methods of communication and respond accordingly

Contribution to the implementation of services:

The post-holder will:

Apply practice policies, standards and guidance
Discuss with other members of the team how the policies, standards and guidelines will affect own work
Participate in audit where appropriate

Pay: £12.71 per hour

Benefits:

Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

customer service jobs in meopham, ken

Care Navigator/Receptionist

CX Team Member

Customer Services Officer

Sales Assistant

Customer Assistant

Administrator (Part-time and remote)

Sales Assistant (8 hrs)

Main - Sales Assistant

Sales Assistant 12 Hours

Retail Sales Assistant

Customer Service Representative

Kent Advice Hub Meet & Greet / Administrator

Ground Floor - Team Member

Customer Service Assistant

Sales Assistant - UNIQLO Bluewater

Junior Sales Assistant

Store Colleague - Part Time

Thurrock-Temporary Sales Assistant 8 week contract

Sales Assistant - Bluewater (24 Hours)

Team Member (Stock)

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