& distribution centre Work, Jobs in Middlesbrough, Nyk (with Salaries)

Customer Service Advisor
Protyre Autocare —Stockton-on-Tees
- £27,000 - £29,000 a year
- Full-time
- English
- In-person
- Phone etiquette
- Employee discount
- Life insurance
Quick apply
Merchandiser - Guisborough
Smiths News —Guisborough
- £14.24 an hour
- Part-time
- Merchandising
- Planograms
- Communication skills
- Annual leave
Cleaner - Middlesbrough GM
City Facilities Management (UK) —Middlesbrough
- Part-time
- Customer service
- Communication skills
- Employee discount
Merchandiser - Middlesborough
Smiths News —Middlesbrough
- £14.24 an hour
- Part-time
- Merchandising
- Planograms
- Communication skills
- Annual leave
Sales Executive
Dynamic CCTV Limited —Middlesbrough
- £26,500 - £27,500 a year
- Full-time
- Computer literacy
- Presentation skills
- Computer skills
- Free parking
- Gym membership
Quick apply
13d
Area Manager, Customer Fulfillment
Amazon UK Services Ltd. —Stockton-on-Tees
- Full-time
- Bachelor's degree
- Continuous improvement
- Team management
Cleaner - Teesport GM
City Facilities Management (UK) —Teesport
- Part-time
- Customer service
- Communication skills
- Employee discount
Warehouse Operations Transport Assistant (Days)
Aldi —Darlington
- £12.90 an hour
- Employee assistance programme
- Employee discount
Canteen assistant
WSH Group —Stockton-on-Tees
- Part-time
- Serving
- Customer service
- Organisational skills
- Annual leave
Quick apply
Warehouse Operations Assistant (Days)
Aldi —Darlington
- £12.90 an hour
- Forklift
- Cleaning
- Employee assistance programme
- Employee discount
Cleaner
poltronesofà —Stockton-on-Tees
- £10.85 - £12.71 an hour
- Part-time
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
1d
Customer Service Coordinator - Pharmacy
Curaleaf International —Sunderland
- Full-time
- Hybrid work
- Computer skills
- Communication skills
- Free parking
- Life insurance
Quick apply
8d
Engineering Maintenance Manager - Stockton-on-Tees, UK, RME
Amazon UK Services Ltd. —Middlesbrough
- Full-time
- English
- Programmable logic controllers
- Team management
Business Development Manager
Stapletons —Middlesbrough
- £37,000 - £42,000 a year
- Full-time
- Sales
- Business development
- Travel
- Annual leave
- Employee discount
Junior Warehouse Coordinator
Centre for Process Innovation —Newton Aycliffe
- £25,947.47 - £29,556.00 a year
- Full-time
- Microsoft Word
- Travel
- SharePoint
- Free parking
8d
Operations Team Leader - NTS
Superdrug —Darlington
- £40,580.80 a year
- Monday to Friday
- Analysis skills
- Continuous improvement
- Computer skills
- Employee discount
Retail Sales Assistant - Keyholder
The Works —Northallerton
- 8 hour shift
- Customer service
- Cash handling
- Employee assistance programme
- Employee discount
Telesales Executive
Well Pharmacy —Ferryhill
- £25,480 a year
- Monday to Friday
- Computer literacy
- Employee discount
7d
HGV Class 1 Driver
Stobart —Middlesbrough
- £14.40 - £18.10 an hour
- 12 hour shift
- Paid training
- Annual leave
Quick apply
Apprentice Warehouse Coordinator
Centre for Process Innovation —Sedgefield
- £25,947.47 a year
- Full-time
- Microsoft Word
- Travel
- Free parking
8d

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& distribution centre jobs near middlesbrough, nyk

Customer Service Advisor

Protyre Autocare -
Stockton-on-Tees

Quick apply

Job details

Full-time | Fixed term contract
£27,000 - £29,000 a year

Benefits

Cycle to work scheme
Free flu jabs
Company pension
Employee discount
Life insurance

Qualifications

Live chat
Customer service call handling
Inbound customer enquiry call handling
English
Complaint handling
Customer interaction
Outbound calling
Phone etiquette
Communication skills

Full job description

Protyre Autocare is looking for motivated Customer Service Advisors on a 12-month fixed term contract who want to make a difference to the customer journey. You will play a key role in maintaining excellent service standards for our customers. Reporting to our Customer Experience Manager, the Customer Service Advisor will handle inbound customer sales calls and enquiries and make outbound follow-up calls for vehicle reminder programs. Full training on our systems will be provided

Success in this role will come from a passion for delivering great customer service.

Location: Office based in Stockton-on-Tees
Working Pattern: Monday to Friday 8.30am-5.30pm, (1 hour lunch) rotational Saturdays 8.30am-4pm (30mins lunch)
Must have: Due to the nature of the business, you must be able to work a this pattern which will include bank holidays.
Benefits: Staff discounts on servicing, tyres and MOTs. Retail vouchers, Finder’s fee, Life Insurance, Pension, Eye Care Vouchers, Buy/Sell Holiday, Flu Jab, Employee Assistant Program. Long Service Recognition, Enhance Maternity and Paternity, Cycle to Work, Charity Match.
Recruitment Process: If you are successful following a first stage interview, you will be invited to an assessment centre.
Training: Full training on our systems will be provided

About our role:

12-month fixed term contract
Handle inbound customer sales calls and enquiries: Looking after live chat enquiries through our website, and manage inbound email enquiries, manage inbound social media enquiries, and triage complaints through to our Customer Contact team
Handle outbound follow-up calls with current and previous customers or vehicle reminder programs and convert warm leads through building relationships with customers
Answering customer enquiries quickly and efficiently, converting enquiries into bookings or sales, quickly triaging complaints through to our Customer Retention team
Maintain customer service standards and maintain superb online reputation
Pick up negative and positive online reviews and resolve them with the help of the operations team. For the speed of answering Telephone, Live Chat, Email enquiries/ complaints and Social Media enquiries and complaints. Conversion rates and online reputation and social media engagement.

About you:

You will be organised and proactive - customer focused - who takes pride in your work with a passion for delivering a great customer experience.
Some experience of a customer service facing role with either Retail, Hospitality or Leisure
Experience of working in a fast-paced environment
Proficient experience of MS Word, Excel, Outlook, CRM systems, Social media sites, Online platforms (Support desk/Review sites)
Strong verbal, written and listening communication skills

About our company:
Micheldever Tyre Services (MTS) was founded in 1972 as a part-time venture providing car servicing and tyres. Today, Micheldever Group is the fastest growing wholesaler, distributor and retailer of tyres in the UK, selling six million tyres nationwide (20 percent of the total UK market) and employing approximately 2100 employees company wide.

To support this business, we have built a wholesale distribution network of 14 sites around the UK supplying over 6,000 retailers and our own retail chain Protyre which is consistently growing. This is achieved by skilled, focused and determined teams across one central distribution centre and 13 warehouse operations nationwide.

Pay: £27,000.00-£29,000.00 per year

Application question(s):

Do you hold Customer service experience?

Work Location: In person

Quick apply

Refine Your Search

& distribution centre jobs in middlesbrough, nyk

Customer Service Advisor

Merchandiser - Guisborough

Cleaner - Middlesbrough GM

Merchandiser - Middlesborough

Sales Executive

Area Manager, Customer Fulfillment

Cleaner - Teesport GM

Warehouse Operations Transport Assistant (Days)

Canteen assistant

Warehouse Operations Assistant (Days)

Cleaner

Customer Service Coordinator - Pharmacy

Engineering Maintenance Manager - Stockton-on-Tees, UK, RME

Business Development Manager

Junior Warehouse Coordinator

Operations Team Leader - NTS

Retail Sales Assistant - Keyholder

Telesales Executive

HGV Class 1 Driver

Apprentice Warehouse Coordinator

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