Account specialist Work, Jobs in Milton Keynes, Bkm (with Salaries)

1st Line Support Analyst
Dawsongroup —Milton Keynes
- Full-time
- Communication skills
Quick apply
2d
Senior Billing Specialist
BSI —Milton Keynes
- £31,450 - £35,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Annual leave
- Bereavement leave
Payment Support Advisor
Amplius —Milton Keynes
- £19,033.82 - £34,498.80 a year
- Part-time
- Hybrid work
- Organisational skills
4d
Customer Success & Renewals Specialist
Ingram Micro —Milton Keynes
- Full-time
- Hybrid work
- Communication skills
- Employee discount
- Referral programme
3d
Client Solutions Executive
TECHNIA —Milton Keynes
- Hybrid work
- CRM software
- Business development
Quick apply
Client Onboarding Executive
Allica Bank —Milton Keynes
- Full-time
- Hybrid work
- Business development
- Financial services
- Communication skills
Apprentice Information and Communication Technician
Routeco —Milton Keynes
- Full-time
- Communication skills
- Annual leave
- Employee discount
Quick apply
11d
Credit Controller
Routeco —Milton Keynes
- £28,000 - £30,000 a year
- Full-time
- Data analysis skills
- Communication skills
- Annual leave
- Employee discount
Quick apply
Care Home Administrator
Barchester Healthcare —Milton Keynes
- Microsoft Word
- Microsoft Outlook
- Databases
- Employee discount
- Referral programme
Quick apply
Head of Professional Services
Kinetic Software —Milton Keynes
- Hybrid work
- Presentation skills
- Continuous improvement
- Team management
- Employee assistance programme
- Employee discount
Financial Controller
Strata —Milton Keynes
- Full-time
- Hybrid work
- Analysis skills
- Organisational skills
- AI
- Annual leave
Quick apply
Client Solutions Executive
TECHNIA GmbH —Milton Keynes
- Hybrid work
- Business development
Customer Service Advisor
Barclays —Northampton
- Monday to Friday
- Computer skills
- Communication skills
- Time management
Account Executive EMEA
Xero —Milton Keynes
- Full-time
- Hybrid work
- Salesforce
- Business development
- Accounting
Sales Associate
Ingram Micro —Milton Keynes
- Full-time
- Hybrid work
- Business development
- Communication skills
- Employee discount
- Referral programme
1st Line Service Desk Analyst (Days)
Intercity Technology —Shefford
- Hybrid work
- Employee assistance programme
Administration Specialist
DSV —Northampton
- Full-time
- Computer literacy
- Communication skills
- Time management
- Annual leave
- Employee discount
Sales Specialist – Samsung Mobile
Ingram Micro —Milton Keynes
- Full-time
- Hybrid work
- CRM software
- Business development
- Organisational skills
- Employee discount
- Referral programme
Personal Travel Expert - Milton Keynes
DERTOUR UK —Milton Keynes
- £26,773 a year
- Weekend availability
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Quality Specialist Launch Team
Ball Corporation —Milton Keynes
- £62,300 - £89,690 a year
- Hybrid work
- English
- Continuous improvement
- Quality control
- Employee assistance programme
- Life insurance
Quick apply

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account specialist jobs near milton keynes, bkm

1st Line Support Analyst

Dawsongroup -
Milton Keynes

Quick apply

Job details

Full-time
2 days ago

Benefits

Cycle to work scheme

Qualifications

Technical troubleshooting
Desktop support
ITIL Certification
Incident queue management
Ticket management
Service restoration
Ticket management systems
Technical support incident logging
Customer support
Customer interaction
IT incident logging
Communication skills
Intune
Mobile devices

Full job description

About this Role

Are you a 1st Line Desktop Support Analyst, IT Support Analyst or Help Desk Analyst looking for a role where you can build your technical experience while making a visible difference to colleagues every day? Based in Milton Keynes, this permanent Group IT role is the first point of contact for incidents and service requests, helping users get back to work quickly while keeping communication clear throughout each ticket.

Provide first line IT support across a range of business systems and technologies by telephone, email, remote support tools and face to face
Diagnose and resolve common hardware, software, network and access issues, including password resets and account administration
Log, categorise, prioritise and manage tickets through the Help Desk platform, keeping records accurate and progressing work within agreed SLAs
Configure, deploy and support desktops, laptops, peripheral equipment and Android and iPhone mobile devices, including device management through Microsoft Intune
Identify recurring issues, contribute to the knowledge base and escalate complex incidents to 2nd Line Support while maintaining ownership and communication

About You

You will bring a helpful, curious approach and enjoy working through technical issues in a calm and structured way. Not sure you meet every point below? We value potential, transferable skills and a willingness to learn, so please do not rule yourself out.

Experience supporting users in a Help Desk, Desktop Support or similar technical service environment
Working knowledge of Microsoft Windows, with basic administration experience across Active Directory, Microsoft 365 and VMware Horizon
Experience deploying or managing devices through Microsoft Intune
An understanding of ITIL Service Management principles, with ITIL Foundation or Microsoft fundamentals certifications welcomed but not essential
Clear communication, strong problem solving skills and a customer focused approach, with the confidence to take ownership and ask for support when needed

About Us

Dawsongroup has been in business since 1935 and has more than 50 years of experience in asset rental, supporting customers across a broad range of specialist markets. Group IT helps keep that wider business connected and productive, with a culture built around integrity, ownership, collaboration and finding practical ways to work smarter.

A business that values growth in both its people and its operations
A team environment where collaboration, communication and knowledge sharing matter
A commitment to providing safe, fulfilling and rewarding careers
A company focused on solving customer challenges and continually improving how it works

About Your Future

This role offers a strong starting point for someone who wants to deepen their technical knowledge and develop within a broad Group IT environment. You will gain exposure to a varied technology estate, work closely with experienced 2nd Line colleagues and have access to support that can help you shape your next career step.

Funded training and internal progression pathways, both nationally and worldwide
24 days standard leave allowance + Birthday + plus Bank Holidays + up to 10 days extra (time served and purchase scheme)
2x life assurance scheme and long term incentives
Cycle to work schemes and seasonal gifts
Wellbeing and mental health support

Dawsongroup is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.

Ready to turn your interest in technology into a rewarding career with a business that will support your growth? Join Dawsongroup and help keep our people connected, supported and moving forward, because people are our greatest asset.

Dawsongroup is well known for its tailored solutions and specialist asset supplies, but the real asset is our team. Working at Dawsongroup is more than just a job, it’s a journey. Browse the available opportunities today.

Quick apply

Refine Your Search

account specialist jobs in milton keynes, bkm

1st Line Support Analyst

Senior Billing Specialist

Payment Support Advisor

Customer Success & Renewals Specialist

Client Solutions Executive

Client Onboarding Executive

Apprentice Information and Communication Technician

Credit Controller

Care Home Administrator

Head of Professional Services

Financial Controller

Client Solutions Executive

Customer Service Advisor

Account Executive EMEA

Sales Associate

1st Line Service Desk Analyst (Days)

Administration Specialist

Sales Specialist – Samsung Mobile

Personal Travel Expert - Milton Keynes

Quality Specialist Launch Team

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