Intelligence support Work, Jobs in Milton Keynes, Eng (with Salaries)

Intelligence and Incident Response Co-ordinator
Wilson James —Milton Keynes
- £14.58 an hour
- Full-time
- Customer service
- Microsoft Office
- Human resources
- Annual leave
- Employee discount
5d
Global Intelligence Analyst
Securitas UK —Milton Keynes
- £30,000 - £35,000 a year
- Full-time
- English
- Communication skills
- Employee discount
Quick apply
12d
Staff - Crime Investigations Navigator
Northamptonshire Police —Wellingborough
- £33,603 a year
- Full-time
- Presentation skills
- AI
- Flexible schedule
13d
Claims Validation Claims Handler
Allianz —Milton Keynes
- £25,000 - £30,000 a year
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- Communication skills
- Employee discount
5d
Safety, Health & Environment Analysis Specialist
Network Rail —Milton Keynes
- £35,582 - £43,400 a year
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Time management
- Free parking
- Annual leave
6h
Staff - Force Control Room Operative
Northamptonshire Police —Northampton
- £30,333 a year
- 12 hour shift
- Presentation skills
- AI
- Annual leave
- Employee assistance programme
Managing Chaplain Grendon and Spring Hill
Ministry of Justice —Aylesbury
- £50,001 - £60,000 a year
- Weekend availability
- Hybrid work
- English
- Presentation skills
- Leadership
- Annual leave
Staff - Early Intervention & ACE Support Officer
Northamptonshire Police —Wellingborough
- £38,094 a year
- Full-time
- Hybrid work
- Presentation skills
- AI
- School
- Work from home
- Flexible schedule
2h
HMPPS Area Staff Support and Wellbeing Lead - South East and Eastern
Ministry of Justice —Bedford
- £57,580 - £60,000 a year
- Full-time
- Hybrid work
- English
- Presentation skills
- Travel
- Annual leave
8d
Business Intelligence Analyst
TUI —Luton
- Full-time
- Azure
- Computer Science
- SQL
9h
Fully Funded PhD Studentship
University of Bedfordshire —Luton
- Full-time
- Data analysis skills
- Master's degree
- University
12d
Systems and Digital Resources Librarian
University of Bedfordshire —Luton
- £39,906 - £47,389 a year
- Part-time
- Customer service
- Analysis skills
- University
- Annual leave
- Gym membership
1d
Development Coach
HM Courts & Tribunal Service —Northampton
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Leadership
- Annual leave
- Employee discount
12d
SSA - Support Services Administrator - HMP Woodhill
Ministry of Justice —Milton Keynes
- £20,001 - £30,000 a year
- Full-time
- Hybrid work
- English
- Presentation skills
- Typing
- Annual leave
1d
Operational Support Grade - HMP Grendon/Springhill (Prison Support Role)
Ministry of Justice —Edgcott
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- IT
- Annual leave
- Employee assistance programme
Operations Support Technician
HMGCC (His Majestys Government Communications Centre) —Hanslope
- £29,336 a year
- Overtime
- Presentation skills
- Organisational skills
- Free parking
- Annual leave
1d
Operational Support Grade - HMP The Mount (Prison Support Role)
Ministry of Justice —Hemel Hempstead
- £30,001 - £40,000 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Annual leave
- Employee assistance programme
Project Control Officer GS-GMP
FCDO Services —Hanslope
- £31,898 a year
- Full-time
- Project management
- Presentation skills
- Quality control
- Annual leave
6d
Staff - Raneem's Law Domestic Abuse Specialist (OPFCC)
Northamptonshire Police —Northampton
- £30,333 - £32,613 a year
- 8 hour shift
- Presentation skills
- AI
- Flexible schedule
Specialist Support Executive- BPL
Barclays —Northampton
- Continuous improvement
- Leadership
- Communication skills

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intelligence support jobs near milton keynes, eng

Intelligence and Incident Response Co-ordinator

Wilson James -
Milton Keynes

Apply Now

Job details

Full-time
£14.58 an hour
5 days ago

Benefits

Cycle to work scheme
Annual leave
Employee discount
Referral programme

Qualifications

Incident management
Customer service
Business processes
Microsoft Office
Human resources
SIA
IT
Communication skills

Full job description

Intelligence and Incident Response Co-ordinator

Permanent
Location: Milton Keynes
Hours: Monday to Friday, 08:00 - 17:00, plus one Saturday every 3 weeks. Participation in an out-of-hours on-call rota will be required.
Pay: £14.58 ph

We are seeking an Intelligence and Incident Response Co-ordinator to join our industry-leading Security Operations Centre (SOC), supporting Santander's Head Office and Retail Estates.

This is an excellent opportunity for someone looking to build a career within the Security and Intelligence sector. Working as part of a specialist Command Centre team, you will play a critical role in monitoring security systems, responding to incidents, managing escalations, and supporting colleagues across the Santander estate.

The successful candidate will be analytical, customer-focused, and able to remain calm under pressure. You will have a proactive approach to incident management, excellent communication skills, and a commitment to delivering exceptional service while maintaining compliance with all operational procedures and regulatory requirements.

About the Role:

Monitor, assess, and manage alarm activations and security incidents across Santander Head Office and Retail Estates.
Act as the first point of contact for all internal and external incident escalations, ensuring prompt and effective resolution.
Respond to alarms, customer calls, and incident notifications within agreed service level targets and performance standards.
Work closely with Santander Security Management and key stakeholders to coordinate effective incident response and operational support.
Produce accurate, detailed, and timely incident reports, maintaining comprehensive records of all actions taken.
Provide professional support and guidance to branch colleagues affected by security-related incidents, including robbery, workplace violence, and other critical events.
Liaise with third-party suppliers and service providers to resolve operational issues and ensure continuity of service.
Contribute to continuous improvement initiatives, team problem-solving activities, and the enhancement of security and incident response processes.

Why Join Us?

Annual leave entitlement of 5.6 weeks
Lifestyle Benefits – Mortgage and financial advice, vouchers for various shopping outlets and food stores, employee referral scheme.
Learning & Development – we actively encourage progression and offer various eLearning courses, progression, training whilst on site, apprenticeships, and in-house training courses.
Health and Wellbeing – Life assurance scheme, access to mental health support specialists
Access to an Online GP for you and your dependents.
Financial support
Discounts on hundreds of retail sites
Progression opportunities – many of our team go on to senior and site management roles
A welcoming, respectful team culture
Uniform and full induction provided
Cycle to Work scheme

What we are looking for:

Previous experience in incident management, security operations, control room, customer service, or call centre environments.
Strong customer service skills with the ability to support colleagues and stakeholders during sensitive or high-pressure situations.
Excellent verbal and written communication skills, including the ability to produce clear and concise incident reports.
Proficiency in Microsoft Office applications and strong general IT skills.
Proven ability to analyse information and data to support effective decision-making and incident resolution.
Ability to think clearly, remain calm, and respond effectively during emergencies or under pressure.
Strong team-working skills with the ability to build effective relationships across multiple departments and stakeholders.
Reliable, professional, and highly organised, demonstrating excellent attendance, punctuality, and personal presentation standards.

Desirable Criteria

Previous experience within a Security Operations Centre (SOC) or intelligence-led environment.
CCTV SIA Licence (training and support may be provided for the right candidate).
Experience of process improvement, innovation, or operational change initiatives.
HR or employee welfare support experience.

Interested? Apply now and secure your future with us!
Please be aware that, on occasion, we may close a vacancy earlier than the advertised deadline if we receive a high volume of strong applications

Wilson James is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. A criminal conviction will not necessarily be a bar to obtaining a position, however each case will be assessed on an individual basis. For information about Wilson James' commitment to Equality, Diversity and Inclusion, https://wilsonjames.co.uk/sustainability
Wilson James have been raising standards in security, construction logistics, aviation services, and technology for over 30 years. With 5,000 employees and a presence across over 300 client sites all over the UK, we are dedicated to delivering tailored solutions and top-tier customer service. As a leading managed service provider, we prioritise safety, efficiency, and customer satisfaction. Joining Wilson James offers the excitement of working with diverse, vibrant clients, making for a dynamic and engaging workplace.

Internal Applicants
At Wilson James, we support career growth and offer internal mobility to help employees explore new roles and advance within the company. Committed to promoting from within, we provide clear career pathways and continuous skill development. Unlock your potential by applying for exciting internal opportunities and new challenge. If you are currently employed under TUPE terms and conditions, please note that successful appointment to this role will be on Wilson James standard terms and conditions.

Apply Now

Refine Your Search

intelligence support jobs in milton keynes, eng

Intelligence and Incident Response Co-ordinator

Global Intelligence Analyst

Staff - Crime Investigations Navigator

Claims Validation Claims Handler

Safety, Health & Environment Analysis Specialist

Staff - Force Control Room Operative

Managing Chaplain Grendon and Spring Hill

Staff - Early Intervention & ACE Support Officer

HMPPS Area Staff Support and Wellbeing Lead - South East and Eastern

Business Intelligence Analyst

Fully Funded PhD Studentship

Systems and Digital Resources Librarian

Development Coach

SSA - Support Services Administrator - HMP Woodhill

Operational Support Grade - HMP Grendon/Springhill (Prison Support Role)

Operations Support Technician

Operational Support Grade - HMP The Mount (Prison Support Role)

Project Control Officer GS-GMP

Staff - Raneem's Law Domestic Abuse Specialist (OPFCC)

Specialist Support Executive- BPL

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