Senior client specialist Work, Jobs in Milton Keynes, Eng (with Salaries)

Senior Business Analyst
Personal Group —Milton Keynes
- £65,000 a year
- Microsoft Office
- Analysis skills
- Bachelor's degree
Quick apply
Senior Billing Specialist
BSI —Milton Keynes
- £31,450 - £35,000 a year
- Full-time
- Hybrid work
- Sales
- ERP systems
- Analysis skills
- Annual leave
- Bereavement leave
Lecturer in Entrepreneurship
Cranfield University —Cranfield
- £48,760 - £58,664 a year
- Full-time
- Master's degree
- University
- Bachelor's degree
Contracts Manager
Maydencroft Limited —Letchworth
- £60,000 - £80,000 a year
- Full-time
- Organisational skills
- In-person
- Annual leave
- Work from home
Quick apply
6d
Head of Professional Services
Kinetic Software —Milton Keynes
- Hybrid work
- Sales
- Presentation skills
- Continuous improvement
- Employee assistance programme
- Employee discount
8d
Senior Client Funds Officer
North Northamptonshire Council —Kettering
- £34,434 a year
- Customer service
- Travel
- Negotiation
- Employee assistance programme
1d
Lecturer / Senior Lecturer in Defence Acquisition and Logistics
Cranfield University —Cranfield
- £48,760 - £86,275 a year
- Full-time
- Doctoral degree
- Master's degree
- University
Client Service Manager
TC-Group —Milton Keynes
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Accounting
- Annual leave
- Employee assistance programme
Quick apply
14d
Senior Link-Building Outreach Specialist (£33K - £40K DOE)
Receptional Ltd —Bedford
- £33,000 - £40,000 a year
- Hybrid work
- Mentoring
- Marketing
- Flexible schedule
- Referral programme
Cleaning Operations Manager
Churchill Group —Milton Keynes
- £43,000 - £46,000 a year
- Bachelor's degree
- Driving
- In-person
- Employee discount
- Sick pay
Quick apply
12d
Centre Manager - Banbury Lodge
UK Addiction Treatment Centres —Banbury
- £45,000 - £50,000 a year
- Full-time
- Microsoft Outlook
- Management
- Microsoft Office
Quick apply
Geoarchaeology Supervisor / Officer / Senior Officer
Cotswold Archaeology —Milton Keynes
- £32,977 - £43,792 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
14h
Senior Security Consultant
Leonardo UK Ltd —Luton
- £44,171 - £63,000 a year
- Full-time
- Hybrid work
- Engineering
- IT
- Flexible schedule
- Referral programme
Geoarchaeology Manager
Cotswold Archaeology —Milton Keynes
- £44,990 - £54,740 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Access
- Annual leave
- Employee assistance programme
Quick apply
14h
Senior M&E Engineer
FCDO Services —Hanslope
- £60,739 a year
- Full-time
- Microsoft Word
- AutoCAD
- Microsoft Excel
- Annual leave
Financial Controller
Strata —Milton Keynes
- Full-time
- Hybrid work
- Microsoft Excel
- Analysis skills
- Accounting
- Annual leave
Quick apply
Protection Adviser
LifeSearch —Milton Keynes
- £30,000 - £33,000 a year
- Full-time
- Hybrid work
- Annual leave
Quick apply
Commercial Coordinator
Pell Frischmann —Luton
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Senior/Principal Consultant - Planning Division
Steer —Hemel Hempstead
- Full-time
- Hybrid work
- AutoCAD
- Business development
- No degree
- Annual leave
- Employee assistance programme
Quick apply
Account Manager
KERRIDGE COMMERCIAL SYSTEMS CORP —Milton Keynes
- Full-time
- Sales
- ERP systems
- IT
Quick apply
9d

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senior client specialist jobs near milton keynes, eng

Senior Business Analyst

Personal Group -
Milton Keynes

Quick apply

Job details

Permanent
£65,000 a year

Qualifications

Jira
Business analysis
Microsoft Office
Analysis skills
Bachelor's degree
Confluence
UX
Scalability
Agile
UI
SaaS
Business

Full job description

Job Title: Senior Business Analyst

Location: Milton Keynes and London – Hybrid (2 office days)

Salary: £65,000

Contract Type: Permanent

We are looking for a highly influential Senior Business Analyst to join Personal Group at a pivotal moment in our growth and transformation journey.

This is not a traditional BA role. We need a strategic storyteller, someone who can take complex data, insights, and business challenges and translate them into clear, compelling narratives that shape decisions at the highest level of the organisation.

You will operate at the intersection of strategy, data, and delivery, partnering with senior leadership and the C-suite to define, articulate, and drive our vision, ensuring every initiative is aligned to our 5-year business plan and ambitious revenue targets.

You’ll lead end-to-end transformation, from discovery through to implementation, ensuring that change is not only delivered, but understood, adopted, and impactful across the business.

Key Responsibilities

Discovery & Requirements Leadership

Lead discovery sessions and requirements gathering across business initiatives
Define and implement best practice standards for business analysis and documentation
Translate business needs into detailed requirements, user stories, workflows, and business rules

Process Analysis & Optimisation

Analyse current-state processes across insurance, rewards, and benefits offerings
Map end-to-end customer and operational journeys
Identify gaps, risks, and opportunities for automation and optimisation
Recommend improvements to enhance scalability, reduce costs, and improve customer experience

Business & Technical Design

Define eligibility, coverage, rating models, and high-level business architecture
Develop and maintain business capability maps
Communicate complex insurance and SaaS concepts clearly to technical teams and vendors

Delivery & Governance

Maintain full requirements traceability from design through to testing
Coordinate User Acceptance Testing (UAT) and validate business scenarios
Ensure solutions meet regulatory, operational, and customer standards
Support audit readiness through robust documentation and governance

Stakeholder Engagement & Leadership

Translate complex data and business challenges into clear, persuasive narratives that drive executive decision-making
Influence and challenge senior stakeholders, including C-suite, to shape strategic direction
Use insight and evidence to build compelling business cases aligned to long-term growth and revenue outcomes
Act as a trusted advisor, guiding leaders through ambiguity with clarity and confidence
Mentor and elevate other analysts, building a high-performing BA capability

Skills & Experience

Essential

Strong prior experience as a Business Analysis
Strong analytical and problem-solving capability, with the ability to interrogate complex data and processes
Proven experience in a regulated environment (insurance and/or SaaS)
Experience with Agile delivery and digital/UX-focused projects
Strong stakeholder management skills, including engagement at senior leadership level
Experience documenting complex business rules and system requirements
Systems thinking approach with a focus on end-to-end solutions
Experience supporting or leading digital transformation and automation initiatives
Proficiency in tools such as Jira, Confluence, and Microsoft Office Suite
Excellent written, verbal, and facilitation skills

Desirable

Background working closely with engineering or technical teams
Familiarity with UX/UI principles and user-centred design
Relevant degree (e.g. Business, Computer Science, Engineering) or equivalent experience
Professional certifications in Business Analysis

No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you!

Personal Group is proud to be an inclusive employer and encourages applications from a diverse range of candidates. If you require reasonable adjustments to assist you with the application and/or recruitment processes, please contact our Recruitment Team.

The Company

The Personal Group family offer a range of products help protect, connect, and engage the UK workforce with communication tools, employee benefits, and health insurance plans. Innecto offer specialist pay and reward and employee experience consultancy. Together we provide a full-service solution to help our clients stand out as an employer of choice.

Our mission is to protect the unprotected and connect the unconnected. We want to make work happy, for everyone.

Why? Because when people are happy, they're more productive. And when people feel like they make a difference, they do.

Today we're making work happy for more people than ever before, and we are looking for great people to help create a brighter future for the UK workforce.

Could you be our next great hire?

Quick apply

Refine Your Search

senior client specialist jobs in milton keynes, eng

Senior Business Analyst

Senior Billing Specialist

Lecturer in Entrepreneurship

Contracts Manager

Head of Professional Services

Senior Client Funds Officer

Lecturer / Senior Lecturer in Defence Acquisition and Logistics

Client Service Manager

Senior Link-Building Outreach Specialist (£33K - £40K DOE)

Cleaning Operations Manager

Centre Manager - Banbury Lodge

Geoarchaeology Supervisor / Officer / Senior Officer

Senior Security Consultant

Geoarchaeology Manager

Senior M&E Engineer

Financial Controller

Protection Adviser

Commercial Coordinator

Senior/Principal Consultant - Planning Division

Account Manager

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