Solutions analyst Work, Jobs in Milton Keynes, Eng (with Salaries)

1st Line Support Analyst
Dawsongroup —Milton Keynes
- Full-time
- Windows
- IT
- Communication skills
Quick apply
3d
Test Analyst (office based)
ITSO Ltd —Milton Keynes
- £35,000 - £45,000 a year
- Full-time
- In-person
- Health & wellbeing programme
- Life insurance
Quick apply
2d
Business Analyst
HMGCC —Milton Keynes
- £53,761 a year
- Overtime
- Remote
- Analysis skills
- Communication skills
- Free parking
- Annual leave
11d
Implementation Analyst
Kinetic Software —Milton Keynes
- £32,000 a year
- Hybrid work
- Microsoft Office
- SQL
- Analysis skills
- Employee assistance programme
- Employee discount
Technical Support Team Lead
Kinetic Software —Milton Keynes
- Hybrid work
- Management
- Administrative experience
- SQL
- Employee assistance programme
- Employee discount
Information Security Analyst
Kinetic Software —Milton Keynes
- £65,000 a year
- Hybrid work
- Azure
- AWS
- Organisational skills
- Employee assistance programme
- Employee discount
Data Analyst
SDG Group —Milton Keynes
- Hybrid work
- Computer Science
- Data analysis skills
- SQL
Quick apply
Business Analyst
HMGCC (His Majestys Government Communications Centre) —Hanslope
- £53,761 a year
- Overtime
- Remote
- Analysis skills
- Presentation skills
- Communication skills
- Free parking
- Annual leave
11d
Senior Service Analyst
Sopra Steria —Milton Keynes
- Up to £39,000 a year
- Microsoft Office
- Continuous improvement
- IT
- Annual leave
19h
Business Analyst
easyJet —Luton Airport
- Full-time
- Hybrid work
- Analysis skills
- APIs
- Agile
- Annual leave
3rd Line Service Delivery Analyst
Moto —Dunstable
- Full-time
- Hybrid work
- Hospitality
- Sick pay
Quick apply
4d
IT Support Analyst
Connected Places Catapult —Milton Keynes
- £24,060 - £36,798 a year
- Full-time
- Hybrid work
- Azure
- Computer Science
- Software troubleshooting
- Employee assistance programme
Quick apply
People Data Analyst
RLDatix —Milton Keynes
- Hybrid work
- Microsoft Excel
- Employee assistance programme
4d
Manual Test Analyst - 12 Month Fixed-Term Contract
Lifeplus Europe Ltd —St. Neots
- £40,000 - £45,000 a year
- Monday to Friday
- Hybrid work
- APIs
- Agile
- Employee assistance programme
- Employee discount
Quick apply
8d
Test Analyst
Emeria —Luton
- £45,000 a year
- Full-time
- Azure
- Analysis skills
- APIs
- Employee discount
Quick apply
Business Analyst
Expleo —Milton Keynes
- ERP systems
- Agile
- Financial services
7d
Business Performance Analyst
Red Bull Technology Group —Milton Keynes
- Full-time
- Communication skills
Technical Account Manager
Yardi Systems, Inc. —Milton Keynes
- Full-time
- Customer service
- SQL
- Bachelor's degree
- Profit sharing
- Annual leave
Solutions Consultant
apexanalytix —Milton Keynes
- Full-time
- Remote
- Up to 50% travel
- Engineering
- Master's degree
Quick apply
IT Support Analyst 2nd Line
Yusen Logistics (UK) —Northampton
- £39,339.24 a year
- Full-time
- Hybrid work
- Travel
- Warehouse experience
- IT
- Referral programme

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1st Line Support Analyst

Dawsongroup -
Milton Keynes

Quick apply

Job details

Full-time
3 days ago

Benefits

Cycle to work scheme

Qualifications

Desktop support
ITIL Certification
Windows
ITIL
IT
VMWare
Communication skills
Active Directory
Intune
Help desk

Full job description

About this Role

Are you a 1st Line Desktop Support Analyst, IT Support Analyst or Help Desk Analyst looking for a role where you can build your technical experience while making a visible difference to colleagues every day? Based in Milton Keynes, this permanent Group IT role is the first point of contact for incidents and service requests, helping users get back to work quickly while keeping communication clear throughout each ticket.

Provide first line IT support across a range of business systems and technologies by telephone, email, remote support tools and face to face
Diagnose and resolve common hardware, software, network and access issues, including password resets and account administration
Log, categorise, prioritise and manage tickets through the Help Desk platform, keeping records accurate and progressing work within agreed SLAs
Configure, deploy and support desktops, laptops, peripheral equipment and Android and iPhone mobile devices, including device management through Microsoft Intune
Identify recurring issues, contribute to the knowledge base and escalate complex incidents to 2nd Line Support while maintaining ownership and communication

About You

You will bring a helpful, curious approach and enjoy working through technical issues in a calm and structured way. Not sure you meet every point below? We value potential, transferable skills and a willingness to learn, so please do not rule yourself out.

Experience supporting users in a Help Desk, Desktop Support or similar technical service environment
Working knowledge of Microsoft Windows, with basic administration experience across Active Directory, Microsoft 365 and VMware Horizon
Experience deploying or managing devices through Microsoft Intune
An understanding of ITIL Service Management principles, with ITIL Foundation or Microsoft fundamentals certifications welcomed but not essential
Clear communication, strong problem solving skills and a customer focused approach, with the confidence to take ownership and ask for support when needed

About Us

Dawsongroup has been in business since 1935 and has more than 50 years of experience in asset rental, supporting customers across a broad range of specialist markets. Group IT helps keep that wider business connected and productive, with a culture built around integrity, ownership, collaboration and finding practical ways to work smarter.

A business that values growth in both its people and its operations
A team environment where collaboration, communication and knowledge sharing matter
A commitment to providing safe, fulfilling and rewarding careers
A company focused on solving customer challenges and continually improving how it works

About Your Future

This role offers a strong starting point for someone who wants to deepen their technical knowledge and develop within a broad Group IT environment. You will gain exposure to a varied technology estate, work closely with experienced 2nd Line colleagues and have access to support that can help you shape your next career step.

Funded training and internal progression pathways, both nationally and worldwide
24 days standard leave allowance + Birthday + plus Bank Holidays + up to 10 days extra (time served and purchase scheme)
2x life assurance scheme and long term incentives
Cycle to work schemes and seasonal gifts
Wellbeing and mental health support

Dawsongroup is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.

Ready to turn your interest in technology into a rewarding career with a business that will support your growth? Join Dawsongroup and help keep our people connected, supported and moving forward, because people are our greatest asset.

Dawsongroup is well known for its tailored solutions and specialist asset supplies, but the real asset is our team. Working at Dawsongroup is more than just a job, it’s a journey. Browse the available opportunities today.

Quick apply

Refine Your Search

solutions analyst jobs in milton keynes, eng

1st Line Support Analyst

Test Analyst (office based)

Business Analyst

Implementation Analyst

Technical Support Team Lead

Information Security Analyst

Data Analyst

Business Analyst

Senior Service Analyst

Business Analyst

3rd Line Service Delivery Analyst

IT Support Analyst

People Data Analyst

Manual Test Analyst - 12 Month Fixed-Term Contract

Test Analyst

Business Analyst

Business Performance Analyst

Technical Account Manager

Solutions Consultant

IT Support Analyst 2nd Line

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