Call centre Work, Jobs in Milton Keynes (with Salaries)

General Practice Call Handler
One Medical Group —Milton Keynes
- £12.71 an hour
- Part-time
- Customer service
- GP surgery experience
- Administrative experience
- Annual leave
- Referral programme
14d
Contact Centre Advisor (Night Shift)
Ostara Systems —Milton Keynes
- £21,000 - £23,000 a year
- Night shift
- Microsoft Excel
- Customer service
- English
Telephone Market Research Interviewer (In office)
Prevision Research —Milton Keynes
- £12.21 an hour
- Temporary
- Data analysis skills
- Computer skills
- Typing
- Free parking
- Employee assistance programme
Quick apply
Collections Specialist
BSI —Milton Keynes
- £28,050 - £33,000 a year
- Hybrid work
- Microsoft Excel
- ERP systems
- Communication skills
- Annual leave
- Bereavement leave
Customer Service Advisor
Bionic Services Ltd —Luton
- £26,000 a year
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Time management
- Annual leave
- Employee assistance programme
Quick apply
2d
Call Handler / Office Administrator
Property Dr Ltd —Aylesbury
- £12.21 an hour
- Full-time
- Customer service
- Administrative experience
- Organisational skills
- Free parking
- Annual leave
Quick apply
6d
B2B Telesales
Midpoint Communications —Bletchley
- £25,000 - £35,000 a year
- Full-time
- Salesforce
- In-person
Quick apply
8d
Telesales Agent
AWR Northampton —Northampton
- £25,000 - £45,000 a year
- Part-time
- Sales
- In-person
- Communication skills
Quick apply
1d
Call Handler
EMED Group —Banbury
- £12.71 an hour
- Full-time
- Customer service
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Telesales Executive
Step Change Outsourcing —Stevenage
- £25,610.65 - £30,000.00 a year
- Full-time
- Customer service
- In-person
- Free parking
- Employee discount
Quick apply
1d
Telesales & Internal Sales
Buttle Plc —Leighton Buzzard
- Full-time
- Microsoft Word
- Microsoft Excel
- Sales
Quick apply
6d
Sales Assistant
Verisure Services (UK) Limited —Ampthill
- Full-time
- Sales
- Communication skills
Quick apply
Contact Centre Agent
Allwyn UK —Hemel Hempstead
- Management
- Customer service
- Microsoft Office
- Annual leave
- Employee assistance programme
7d
SPA Administrator / Call Handler - Banbury or Abingdon
Oxford Health NHS Foundation Trust —Banbury
- £25,760 - £27,476 a year
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
7d
Call Handler
United Infrastructure —Thame
- Full-time
- Microsoft Outlook
- Customer service
- Communication skills
Quick apply
Telesales Executive
SUEZ —Luton
- £34,073 a year
- Full-time
- Sales
- IT
Claims Settlement Advisor
Copart —Bedford
- £28,976 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
- Life insurance
Quick apply
8d
Sales Consultant
Verisure Services (UK) Limited —Buckingham
- Full-time
- Sales
- Communication skills
Quick apply
Telesales Executive
Mitie —Wellingborough
- Full-time
- Sales
- Customer service
- Communication skills
JUNIOR SALES CONSULTANT
Verisure Services (UK) Limited —Northampton
- £3,800 a month
- Full-time
- Sales
- Driving
Quick apply

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General Practice Call Handler

One Medical Group
Milton Keynes

Apply Now

Job details

Part-time | Full-time
£12.71 an hour
14 days ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Referral programme

Qualifications

Customer service
GP surgery experience
Administrative experience
Organisational skills
Front desk
IT
Communication skills

Full job description

General Practice Call Handler | Brooklands Health Centre | Full-Time (40) or Part-Time Contract Can Be Considered

Are you passionate about helping people and making a real difference in your community?
We are looking for a role where you can truly make a difference every day? Join our team in Milton Keynes as a GP Call Handler and become the first point of contact for patients accessing healthcare services.

Based at Brooklands Health Centre in Milton Keynes, you’ll be part of a supportive and fast-paced environment where your communication skills and attention to detail will help ensure patients receive the care and guidance they need. If you enjoy working with people and thrive in a busy setting, this could be the perfect role for you.

Key Responsibilities:

Answer incoming patient telephone calls in a professional and courteous manner
Handle a wide range of patient queries efficiently and sensitively
Book, amend, and cancel appointments using the EMIS system
Accurately navigate patients to the appropriate clinician or service (signposting)
Manage general administrative queries and provide support where required
Maintain accurate patient records and ensure confidentiality at all times
Work collaboratively with clinical and administrative teams to ensure smooth service delivery

Person Specification:
Essential:

Excellent verbal communication skills and a professional telephone manner
Strong customer service skills with a patient focused approach
Good organisational skills and ability to prioritise workload
Ability to remain calm and work effectively under pressure
Competent IT skills and attention to detail
Ability to handle sensitive and confidential information appropriately
Strong problem-solving skills and ability to effectively signpost patients

Desirable:

Previous experience in a call handling, reception, or administrative role
Experience working within a GP practice or healthcare setting
Familiarity with EMIS and SystmOne
Understanding of services and patient pathways

Training & Development:

Training can be provided
Career development opportunities
Ongoing support and development opportunities available

Note:
1. Previous unsuccessful candidates need not re-apply
2. This role does not qualify for Skilled Worker visa sponsorship. Applicants must have an existing right to work in the UK at the time of application and throughout their employment.

Our Benefits;

NHS Pension with 20.6% Employer Contribution
25 days annual leave plus Bank holidays, which rises with length of Service (pro rata for part time)
Extra day of leave per year for work anniversary
Enhanced Maternity, Maternity/Paternity Support, Adoption pay
Participation in OMG’s refer a friend scheme
Eye care scheme free eye test plus a contribution towards glasses
Cycle to work scheme
Access to NHS Discounts
£12.71 per hour

Join OneMedical Group. Shape a healthier future

For over 20 years, OneMedical Group has been redefining how healthcare is delivered in the UK. As a leading independent healthcare organisation, we provide NHS services at scale and design, build and manage the spaces where care happensbringing everything together under one roof. We are proud to be the only organisation in the UK to do this.

Family-run and values-led, our purpose is simple and powerful: to provide a healthier future for all. Guided by People First, Working Together and A Healthier Future, we deliver healthcare with compassion, innovation and a deep commitment to reducing health inequalitiesworking in true partnership with the NHS.

At OneMedical, diversity of thought is valued, collaboration is essential and every role contributes to meaningful change. Inspired by the traditional family doctor, The OneMedical Way is personal, trusted and rooted in community.

Equality, Diversity and Inclusion

OneMedical Group is committed to promoting equality of opportunity for all job applicants. Throughout the recruitment process we want all candidates to be at their best. If you would like to discuss the support options available during the recruitment process please email: [email protected]

Apply Now

Refine Your Search

call centre jobs in milton keynes

General Practice Call Handler

Contact Centre Advisor (Night Shift)

Telephone Market Research Interviewer (In office)

Collections Specialist

Customer Service Advisor

Call Handler / Office Administrator

B2B Telesales

Telesales Agent

Call Handler

Telesales Executive

Telesales & Internal Sales

Sales Assistant

Contact Centre Agent

SPA Administrator / Call Handler - Banbury or Abingdon

Call Handler

Telesales Executive

Claims Settlement Advisor

Sales Consultant

Telesales Executive

JUNIOR SALES CONSULTANT

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